Thursday, November 15th 2018
NVIDIA Confirms Issues Affecting Early Production Run of GeForce RTX 2080 Ti Graphics Cards
NVIDIA, via a blog post on its forums, has confirmed widespread reports of failures affecting their flagship RTX 2080 Ti graphics card. The issues, which resulted in "crashes, black screens, blue screen of death issues, artifacts and cards that fail to work entirely," started cropping up throughout tech forums, before reaching a critical mass that warranted coverage - just in case this was exactly what it seemed, ie, a production issue.
It seems this was just so, and that the problem was luckily limited to some early manufacturing issues or QA controls. As NVIDIA themselves put it, "Limited test escapes from early boards caused the issues some customers have experienced with RTX 2080 Ti Founders Edition." The company then says that they stand ready to help customers who are experiencing problems - but nothing else was to be expected, really.
Source:
NVIDIA
It seems this was just so, and that the problem was luckily limited to some early manufacturing issues or QA controls. As NVIDIA themselves put it, "Limited test escapes from early boards caused the issues some customers have experienced with RTX 2080 Ti Founders Edition." The company then says that they stand ready to help customers who are experiencing problems - but nothing else was to be expected, really.
69 Comments on NVIDIA Confirms Issues Affecting Early Production Run of GeForce RTX 2080 Ti Graphics Cards
Nice to see people actually caring about other users rather than talking about how it was "justice" cause they can't afford a high end GPU themselves.
Is the box color confirmed? Source for this? And good luck telling Amazon or Newegg to ship you the black box one instead of the grey one.
Still major bummer for those affected, but at least we should be safe from now on.
I do like the investigation that Gamers Nexus is conducting. According to them, most/all BSOD issues have been resolved by driver updates.
The video shows artifacts on at least four cards, e.g. 31:24. By the looks of it, this certainly look like a memory corruption issue. Whether defective cards like these are part of a systemic problem comes down to the volume of faulty cards. RMA rates of 1-2% within a few months and up to 4-5% throughout the warranty period is normal for graphics cards, so far the claimed RMA rates for RTX 2080 Ti is <0.1%, only time will tell.
For anyone having artifacts while operating within specs the answer is clear; obviously RMA it at once.
As to the fires... yeah that pops up every now and then ... but again avoidable.... stay away from reference cards and stay away from early steppings. EVGA 970 SC (1/3 heat sink missed card, no backplate), EVGA 1060 - 1080 (no thermal pads), MSI tape adhesive over fans that was so string some folks broke the fans taking it off. We always recommend waiting 3 months after release ... a) Supply has caught up with demand and so lower costs, b) ya have all the data from reviews to make the best decision, c) you avoid the "birthing pains" which sometimes occur with a new product d) production line improvements change your % likelyhood or getting a better OC in the silcon lottery and e0 all the driver and game coding issues are ironed out.
or perhaps Nvidia rep? :eek:
Just trying to paint the right picture. :)
Edit: maybe I should have kept reading... lol. Regardless of a correlation (past unrelated issues mentioned) where did anyone say that as a fact?
Remember these sammy ics are already supposed to be in the RTX Quadros...
RMA rates you are quoting are for AIB cards,while the problem was always with 2080ti FE mainly. Is there a problem with all micron's gddr6 ? - no. But does that mean there can't be a problem with a large percentage of micron's gddr6 on FE cards, caused either by the chips themselves or nvidia's error ?
As I said, between NV and AMD, GDDR6 is going to be popular and made by more than one fab. It doesn't surprise me in the least that there is Samsung on them.
Guy from extremehardware disassembled one of his micron-based 2080ti FE's that got back from RMA,says they were definitely tinkering around 3 memory chips
As far as the rest... Correlation /= Causation and all.... so nothing concrete from either side. :)
If this really is a memory problem, I wonder why the card partners cards are seemingly not affected? They use the same memory and all at the same speed (the couple I have reviewed). I wonder what would be the deal ONLY on the FE cards as opposed to everyone else... or why one(ish) batch was affected as opposed to the others?
Then, we have so far one distinct hardware defect, which you can see demonstrated here. Steve demonstrated this on several cards, including ones from EVGA. The problem manifests itself as a distinct type of memory corruption, but I want to stress that this is the symptom and not necessarily the cause. There are many possible causes for this, including defective memory, memory controller, memory power delivery or the PCB itself. The problem is limited in scope, as many reviewers have stressed their cards with no issues, but we still don't know if the problems have a common denominator, or if it's just random defective cards. But we do know it doesn't affect all Micron memory.
Unfortunately there are too much misinformation around, partly due to anyone with any problem with RTX-cards throwing their hat into the ring. A good portion of reported problems is highly likely unrelated to graphics cards at all, and could be unstable system memory, bad PSUs etc.
If was some faulty component in there. It's like if we were 100% sure it was the VRAM, we'd all start cancelling the millions of GB we have ordered from Micron.
The parties that need to know are probably informed already. And we will know when we compare the original cards with future batches. But no, some of us need to know here and now otherwise the sky is falling. As usual.