Thursday, November 15th 2018
NVIDIA Confirms Issues Affecting Early Production Run of GeForce RTX 2080 Ti Graphics Cards
NVIDIA, via a blog post on its forums, has confirmed widespread reports of failures affecting their flagship RTX 2080 Ti graphics card. The issues, which resulted in "crashes, black screens, blue screen of death issues, artifacts and cards that fail to work entirely," started cropping up throughout tech forums, before reaching a critical mass that warranted coverage - just in case this was exactly what it seemed, ie, a production issue.
It seems this was just so, and that the problem was luckily limited to some early manufacturing issues or QA controls. As NVIDIA themselves put it, "Limited test escapes from early boards caused the issues some customers have experienced with RTX 2080 Ti Founders Edition." The company then says that they stand ready to help customers who are experiencing problems - but nothing else was to be expected, really.
Source:
NVIDIA
It seems this was just so, and that the problem was luckily limited to some early manufacturing issues or QA controls. As NVIDIA themselves put it, "Limited test escapes from early boards caused the issues some customers have experienced with RTX 2080 Ti Founders Edition." The company then says that they stand ready to help customers who are experiencing problems - but nothing else was to be expected, really.
69 Comments on NVIDIA Confirms Issues Affecting Early Production Run of GeForce RTX 2080 Ti Graphics Cards
Here's a little exercise I like to pull up whenever various people start discussions like this (especially about electronics):
1. think about something dead-simple, like a paper airplane
2. start building 100 of them. identical
3. now realize you're asking someone else to arrange billions of transistors (plus all the components around them) in hundreds of thousands of products. flawlessly
Note 1: It can be done. But then no one would afford to buy the product, because it would be like a Rolls Royce.
Note 2: Yes, it still sucks every single time you end up drawing the short straw. Just don't let your anger get the best of you, keep your perspective.
Just a clarification, no spin here.
Either way, the polarizing and misinformed opinions here are tiresome.
EDIT: One thing to note, that wasn't a statement from NVIDIA you quoted... that was from some OCdrift website....
Note4: NVidia and it's AIB's are not like Microsoft with the XB360 RROD problem, they're going to set things right because they don't want a bad reputation.
over a two to three day period it went from the odd game lock up to an instant crash to the desktop when something like the heaven benchmark is started.. this is with the memory speeds reduced from 7000 to 6000.. the card is now unusable..
the card worked fine for a couple of months its now dead for anything except browsing purposes.. no flames or anything dramatic.. it just dosnt work any more..
this isnt a "new" card not working.. just a rather expensive product failing after just a couple of months use.. i dont think this story is over yet..
trog
what is surprising me is just how well the borrowed single 1070 card i now have in my machine works.. :)
i am just waiting for an rma number before sending the dud 2080ti card off..
trog
i confirmed a pretty standard UK warranty period of two years and this will start again from when i receive the replacement card..
having checked around the internet i cant find any comment regarding 2080ti failures later than mid November.. its just as if the problem has gone away but it quite clearly hasnt..
the problem seems to be a memory issue artifacting and lock ups or crashing to the desktop..
i assume sooner or later whatever is causing the problem will get fixed at source and we will know a little more..
my advice to anyone that has one of these cards is to check your warranty.. you may need it..
trog
one thing i did notice.. down-clocking the memory - 1000 whilst watching the old card die on me didnt effect the performance that much.. in my case it did give me a few hours extra use before the card became totally unusable for 3D applications but it didnt knock the performance as much as i thought it would..
trog