Friday, November 1st 2019
XFX Revises RX 5700 XT THICC II Cooler, Offers Replacements to Current Owners
An XFX spokesperson, commenting on a Reddit post linking to our comprehensive review of the XFX Radeon RX 5700 XT THICC III Ultra graphics card from Thursday, stated that they have revised the coolers of its sibling, the THICC II (which we also reviewed). Besides the number of fans (3 vs. 2), what sets the THICC III and the original THICC II apart is a slightly longer aluminium fin-stack heatsink on the THICC III, and more importantly, a copper secondary base-plate instead of aluminium alloy one, on the THICC III. This secondary base plate pulls heat from the eight GDDR6 memory chips. What's more, with the THICC III, XFX also removed a metal foil between the secondary base-plate and the main heatsink.
In our testing, we found this simple design change dropped memory temperatures by 8°C compared to the original THICC II. Higher air-flow from the triple-fan setup may have also contributed, although we believe the base-plate changes, specifically removal of the metal foil, contributed the most. The XFX spokesperson announced that the company is implementing the same base-plate design on the THICC II, and that revised cards are "already on the shelves." The spokesperson also announced that anyone with an older revision of the card can seek a free replacement to the newer revision by contacting XFX. We are awaiting information from them on how to tell the older revision apart from the newer one without having to disassemble the card, and will update this article.
Source:
Reddit
In our testing, we found this simple design change dropped memory temperatures by 8°C compared to the original THICC II. Higher air-flow from the triple-fan setup may have also contributed, although we believe the base-plate changes, specifically removal of the metal foil, contributed the most. The XFX spokesperson announced that the company is implementing the same base-plate design on the THICC II, and that revised cards are "already on the shelves." The spokesperson also announced that anyone with an older revision of the card can seek a free replacement to the newer revision by contacting XFX. We are awaiting information from them on how to tell the older revision apart from the newer one without having to disassemble the card, and will update this article.
24 Comments on XFX Revises RX 5700 XT THICC II Cooler, Offers Replacements to Current Owners
@XFXSupport what you say about this?
At least XFX admits the mistake and offers replacements.
Kudos for them.
I guess some will be fooled but this really reeks of your style.The red background says it all. :laugh:
Steve@GamersNexus tried to fix this terrible cooler by doing a whole bunch of different things to it and measured each attempt.
BY FAR, the biggest reason that the THICC II sucks is because all of that dumb plastic blocks the airflow. The issue was never the GDDR6 plate nor the number of fans. Don't get me wrong, adding another fan to force more air through the minimal gaps in the side of the stupid plastic decoration is obviously going to help cooling (at the cost of more noise) and a copper baseplate is marginally better than alu for the GDDR6 but that material change makes no difference if the cooling fins connected to that baseplate have their airflow stifled by 'McDonalds plastic'.
If you have lumbered yourself with a THICC II despite all the scathing reviews, and you wish to make it better, just remove as much stupid plastic decoration as you can, and take off the backplate whilst you're at it!
I have one of the THICC II Ultras , and the higher RPMs are noticeable but not that bad TBH. I've also tried standard THICC II BIOS from the XFX website and it lowers the fan RPMs by around 300rpm and GPU power by 20w, its actually pretty quiet. So I think the bigger issue might be the overclock on the Ultra version, I believe Steve mentioned it in his video that he thinks the overlock is overwhelming the cooling solution, especially with his custom 40 dBA fan curves.
The first page of Google results for reviews of the THICC II, seem to be mixed - but there are a lot of negative reviews, not just GamersNexus.
PCWorld: 4/5 - "louder than other custom options", "requires some necessary tinkering", and "Very high power consumption"
Guru3D: "We have to talk acoustics, you've seen the numbers for both perf and silent modes" and "this noise level is just not okay"
GamersNexus: "Do Not Buy", "plagued with firmware and hardware issues alike", "one-upping those deficiencies with a lapse in judgment for heatsink design"
Techpowerup: Gives it an Editor's choice, but then goes on to say "compared to other custom designs we've reviewed, they [noise levels] are a little bit high. While the "quiet" BIOS does offer slightly better noise levels, I would have wished for a bigger difference between BIOSes.
Vortez.net: They give it an "approved" award because it performs 'decently' and looks good, but note that the bulk could easily be a problem and power consumpion was higher than anticipated. Approved is the lowest grade of award Vortez give out, and they give out awards like candy, it would seem.
Amazon user reviews: Many of the verified purchasers have changed their reviews to 1-star, commenting on overheating and cheap materials!
theFPSreview: "better than the reference card", which is a fair point, but also their only 5700XT comparison, so obviously a huge open cooler is going to perform better than a compact single radial blower fan. No surprises there.
overclockersclub: "Great stock performance" but "Questionable heatsink contact". No award or recommendation given.
LANOC.org: "fan shroud is also a source of a lot of the cards issues" and "The shroud also plays a role in limiting airflow at the top and bottom. All of this leads to cooling performance that I think could have been better, especially with this being a flagship card."
PCPer: Again, compared to a reference blower only. They gave it a gold award despite it running 91C @ 43.8 dBA which is terrible, and also accepting that it "consumed more power than any card tested to date". WTF makes that deserving of a gold award?!
PCWorld: Their final conclusion was still positive.
"Nevertheless, it’s highly recommended, even though you might need to tinker under the hood in true hot rod-like fashion to get the card running at peak potential. It’s slightly flawed but mighty fine."
Guru3D: I think that one quote may not have been updated in his article, he mentions several other places the noise be just ok or so-so. On his initial review the BIOS update didn't apply properly.
** This article has been updated on September 11th - as it seems the BIOS updates we received did not kick in properly. After multiple clean driver installations and power-downs the final fan ramp up values came alive, making this product perform a lot better on its acoustics front.
".cooling & noise levels
The THICC II Ultra is an impressive graphics card, however, as you have noticed, the acoustics are reasonable. you can opt a silent BIOS which you can download at XFX, bringing down the DBa value towards a good 39 DBa at the cost of maybe 2% performance. The performance BIOS is a tad louder but can be rated as a moderate to okay accoustic level."
"From a hardware point of view and aesthetics, the card ticks most if not all of the right boxes. Acoustics are a little so-so though. "
overclockersclub: They did Receive a Silver award. Listed both Great stock performance, and Quiet Fans under "Pros".
Edit: Make sure to have the newest vBIOS, it was night and day for me (also noted in the comment section).
IMO amd aib cards are a crapshoot,except for sapphire and powercolor.They do things for amd exclusively and they do not change what works well on previous gens.XFX seems to be chasing new designs and rad names instead of trusted solutions.MSI favors nvidia,clear as day,and it's a shame cause their trio cards have been the best for pascal and turing.Asus offers decent options for amd,but oveercharges like crazy.
This is mostly cause amd's reference design is absolutely useless.msrp buys you a card that has great perf/price but you gotta be crazy to buy it.that's why entry level aibs are pretty weak too and better ones cost a premium that puts them in the vicinity of 2070S FE.
Look at 2070FE,msrp buys you a pretty decent cooler on the FE card,better than most navi entry level aibs.the gaming trio only cost $15 over msrp.
The Built By AT.. AMD card has the best or equal to the best board for 5700XT cards. The PCBs are better than NV reference. The failing is the blower cooler that sucks.
Actually NV reference designs were pretty crappy until just recently. Now they are ok, but there's still better designs available at every point from the vendors.
Reference designs in summary...
AMD: great boards but often weak coolers
NV: usually good coolers but weak boards
backward swept fan blades lose a lot of static pressure, old EVGA GTX10xx series coolers also have this problem.
Nonetheless, it is still better than cheap and pathetic blower style cooler.