Sunday, July 25th 2021
EVGA Begins Replacing GeForce RTX 3090 Cards Bricked by New World, Problem Not Localized to RTX 3090
In case you missed it, the closed beta of Amazon's upcoming MMO, "New World," has been found bricking (rendering useless) certain GeForce RTX 3090 graphics cards; ones that are supposed to be mighty powerful for a fairly average-looking game, visually. EVGA has come forward to announce that RTX 3090 cards bricked by the MMO are fully covered under the product warranty, and eligible for replacement. Hot Hardware reports that EVGA has been honoring RMA and warranty claims from its RTX 3090 product owners.
Meanwhile, JayzTwoCents tweeted that the problem with New World may not be localized to the RTX 3090, with graphics card owners across a multitude of GPUs, including from the GeForce RTX 30-series, Radeon RX 6000 series, and even RX 500 "Polaris," reporting shut-downs and failures when running the game. On its part, Amazon's game studio said that it is working on a patch that fixes the game. The company is free from liability, as this is a closed beta, and everyone who installs these agree to a license that absolves the developer of liability from damage to property resulting from its use.
Sources:
HotHardware, JayzTwoCents (Twitter)
Meanwhile, JayzTwoCents tweeted that the problem with New World may not be localized to the RTX 3090, with graphics card owners across a multitude of GPUs, including from the GeForce RTX 30-series, Radeon RX 6000 series, and even RX 500 "Polaris," reporting shut-downs and failures when running the game. On its part, Amazon's game studio said that it is working on a patch that fixes the game. The company is free from liability, as this is a closed beta, and everyone who installs these agree to a license that absolves the developer of liability from damage to property resulting from its use.
44 Comments on EVGA Begins Replacing GeForce RTX 3090 Cards Bricked by New World, Problem Not Localized to RTX 3090
While I understand their wanting to not bleed money, this is a scummy move.
1. Test the game
2. Test the build of your GPU
Let's just hope that other GPU manufacturers will follow EVGA in honoring warranty for GPUs that are not build up to a high standard and damaged as a result of the game. Technically, the GPUs are running within specs (assuming no crazy overclocking).
www.igorslab.de/en/evga-geforce-rtx-3080-rtx-3090-and-not-only-new-world-when-the-graphics-card-goes-amok-because-of-design-failures/
Please update so don't mislead people.
@Metroid - AHO goes into this, might give some idea.
They are totally different situations and no one is expected to imagine the unexpected as a possibility. In that case I should avoid running beta programs because they could give me cancer or something.
This day and age, software should not be able to actually brick a card.
So rather, no one expects buying a card not using industry standard protections.
A point where sensors are to slow, comparing time frame with the sensor speed, thus it is not fast enough to react? Bullshit. You can even predict the load as a software algo, it does not need to be in sync. I agree that the circuit is not capable enough and that's just it. You always have hysteresis and and you have to have a reserve. At least 150% in current and thermal capacity. We all know the latter is already screwed on 3090ies.
The rant about the fan tachometer going cuckoo. It is stupid, so what? It is hardware combination flaw. The tach is an open collector design. Problem is, that some fans are different and needs different pullup resistors to work at all RPM range it just desyncs. It ain't a software fix. The engineering sample prolly used some different fans, and they implemented a default solution, just the fans are problematic. I've encountered same issues on certain motherboards too.
Seconds... it does not matter a bit. The fans are driven via duty cycle parameter with the PWM pin, it simply does not care for the RPM value, it could be measured in cockroaches or daisy leaves or whatever... as long it is there above 0 it is all good and it will not trigger FAN failure warning.
Also the Jayztwopesos are overreacting about other card failures. I can bet that each game have killed some card when it came out, just because it is electronics and failures are normal in a small percent, one Radeon card died oh yeah... that sure could not be a coincidence.
EULA's they need to clean them up, most of them are bullsnot.
It is EVGA fault that their protection measurements do not work. Once again they failed with gpu sector. Letting overheat, eat more power or what is the case.
Gtx 1080 ti was my first and last gpu from them.
As you said, chaos!
And as also pointed out on that other thread, EVGA have had similar issues before with bad VRM design that resulted in 1000 series cards dying. They really need to up their game rather than just rely on the "I buy EVGA for the magically awesome warranty & customer service" crowd's goodwill not thinning out over time.
The simple fact remains that within the last five years EVGA managed multiple bad releases, they reinvented their coolers for the umpteenth time and the overall failrate is still higher than most other AIBs right now. It being just the 3090, while other cards are nearly as fast, is another writing on the wall. This is not 'because the 3090 is so fast'. Its because that specific EVGA model is shite. Take special note of the fact EVGA was rushing out their warranty card straight away. Round of applause... you get to RMA your card. yay.
Tuber hype, so helpful to clear our minds... /s Exactly. History repeats and every gen EVGA is in the picture in a bad way. I remember them fucking up since Kepler. Today everything they market is overinflated nonsense. Look at that cooler. (E) logo's on the fans? Hurrrr