Monday, January 2nd 2023

AMD Radeon RX 7900 XTX May Feature Faulty Coolers, Causing Overheating

by
AleksandarK
 Discuss (286 Comments)
AMD's latest GPUs have been reported to be experiencing overheating issues, with many users claiming that the vapor chamber cooler works better in a vertical rather than a horizontal position. Regardless of orientation, vapor chamber coolers should equal roughly the same heat dissipation performance and move the heat away from the source; however, testing showed that some reference AMD Radeon RX 7900 XTX GPUs feature defect coolers. According to the testing conducted by Roman "der8auer" Hartung, AMD's Radeon RX 7900 XTX RDNA3 GPUs are experiencing problems with overheating caused by a faulty vapor chamber design.

What der8auer found is that these coolers could have a defect in the manufacturing process, where the liquid inside the vapor chamber faces problems in circulation after condensation. It could relate to manufacturing issues of the cooler itself, with an inadequate amount of fluid or insufficient pressure inside the chamber. For more in-depth testing and performance benchmarks, see the video below. It is important to note that we didn't see other reports that replicate this behavior, so always take these reports with a dash of salt.
https://www.techpowerup.com/

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286 Comments on AMD Radeon RX 7900 XTX May Feature Faulty Coolers, Causing Overheating

#276
dalekdukesboy
RedelZaVednoLisa: Don't you worry, it's fine. Working within specs.
Hahaha
Posted on Reply
#277
Warrior24_7
AusWolfThis is probably the most useful post along the 10 pages in the entire thread. It should be pinned to the top.

I wonder where der8auer is now to tell us that it's all crap and AMD hates everyone.
No it’s not. Useful to whom? To the consumer this is complete drivel. What’s posted here is about trying to place blame, or deflect responsibility. To the consumer, they’ve spent almost $1,000 on a crap AMD product and it burned up on them! They want restitution. A new card (not a good choice since overall quality control is bad), or a refund. They want to know what AMD is going to do about it? Bad products are sold all of the time. How that is handled can make or break that manufacturer’s reputation!
Posted on Reply
#278
AusWolf
Warrior24_7No it’s not. Useful to whom? To the consumer this is complete drivel. What’s posted here is about trying to place blame, or deflect responsibility. To the consumer, they’ve spent almost $1,000 on a crap AMD product and it burned up on them! They want restitution. A new card (not a good choice since overall quality control is bad), or a refund. They want to know what AMD is going to do about it? Bad products are sold all of the time. How that is handled can make or break that manufacturer’s reputation!
If you read the post I was replying to, then you know that AMD offered a replacement or refund. What more do you want?
Posted on Reply
#279
Warrior24_7
AusWolfIf you read the post I was replying to, then you know that AMD offered a replacement or refund. What more do you want?
I don’t want anything. Especially from AMD. I have read it, and I’m responding to “your” post. The “explanation” is something a consumer just doesn’t care about. Nobody cares about “why,” or who’s to blame. The post is not useful to people who brought one of these cards. They care about how they’re treated by AMD, not finger pointing and excuses.
Posted on Reply
#280
AusWolf
Warrior24_7I don’t want anything. Especially from AMD. I have read it, and I’m responding to “your” post. The “explanation” is something a consumer just doesn’t care about. Nobody cares about “why,” or who’s to blame. The post is not useful to people who brought one of these cards. They care about how they’re treated by AMD, not finger pointing and excuses.
They're treated with an offer of replacement or refund. It's pretty standard when something is faulty. It's written in the post I was replying to. I still don't know what you're getting at.

Before you reply to a response to someone's post, it's worth reading the original post as well, to make sure you're aware of the context. Just saying.
Posted on Reply
#281
Warrior24_7
AusWolfThey're treated with an offer of replacement or refund. It's pretty standard when something is faulty. It's written in the post I was replying to. I still don't know what you're getting at.

Before you reply to a response to someone's post, it's worth reading the original post as well, to make sure you're aware of the context. Just saying.
The refund is not the point, or “my” point. You said the the explanation you responded to was the most useful piece of information and should be posted on the front page. I disagree. The article also said the information should be taken with a pinch of salt. Accurate or not, the consumer doesn’t care because it doesn’t address their issues. Only restitution does. I’m fully aware that AMD offered a refund after the fact, but initially did not!

“AMD initially brushed off these issues, declining customers that applied for a replacement GPU and informing them that the “temperatures are normal.”

The cards were made by AMD. This is especially hypocritical since AMD mocked Nvidia over the 4090 overheating power cable issue.

www.theverge.com/2023/1/5/23540281/amd-radeon-rx-7900-xtx-gpu-overheating-fault-refund-statement
Posted on Reply
#282
AusWolf
Warrior24_7The refund is not the point, or “my” point. You said the the explanation you responded to was the most useful piece of information and should be posted on the front page. I disagree. The article also said the information should be taken with a pinch of salt. Accurate or not, the consumer doesn’t care because it doesn’t address their issues. Only restitution does. I’m fully aware that AMD offered a refund after the fact, but initially did not!

“AMD initially brushed off these issues, declining customers that applied for a replacement GPU and informing them that the “temperatures are normal.”

The cards were made by AMD. This is especially hypocritical since AMD mocked Nvidia over the 4090 overheating power cable issue.

www.theverge.com/2023/1/5/23540281/amd-radeon-rx-7900-xtx-gpu-overheating-fault-refund-statement
You buy a GPU. Said GPU turns out to be faulty. You return the GPU and get your money back. If this doesn't address your issues, then there isn't much to talk about.
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