Monday, January 2nd 2023

AMD Radeon RX 7900 XTX May Feature Faulty Coolers, Causing Overheating

AMD's latest GPUs have been reported to be experiencing overheating issues, with many users claiming that the vapor chamber cooler works better in a vertical rather than a horizontal position. Regardless of orientation, vapor chamber coolers should equal roughly the same heat dissipation performance and move the heat away from the source; however, testing showed that some reference AMD Radeon RX 7900 XTX GPUs feature defect coolers. According to the testing conducted by Roman "der8auer" Hartung, AMD's Radeon RX 7900 XTX RDNA3 GPUs are experiencing problems with overheating caused by a faulty vapor chamber design.

What der8auer found is that these coolers could have a defect in the manufacturing process, where the liquid inside the vapor chamber faces problems in circulation after condensation. It could relate to manufacturing issues of the cooler itself, with an inadequate amount of fluid or insufficient pressure inside the chamber. For more in-depth testing and performance benchmarks, see the video below. It is important to note that we didn't see other reports that replicate this behavior, so always take these reports with a dash of salt.
https://www.techpowerup.com/
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286 Comments on AMD Radeon RX 7900 XTX May Feature Faulty Coolers, Causing Overheating

#176
Zyll Goliat
Well this getting worst by the day....maybe it is blown out of the proportion and some people returning their cards even if they working OK to swap them for new Nvidia GPU's but we can't denied that after this AMD seriously damage their company image......
Posted on Reply
#177
kapone32
Dirt ChipHow do you explain the "flip test" phenomena with a cable and no vapor chamber involvement?
The cable thing might be another, unrelated, issue (and seems much more isolated than the vapor chamber issue).
Are you sure? It created the exact same issue. Can you say with confidence that all of the cards were not shipped with a bad DP cable or how many Users just used the DP cable sitting around? For me he debunked the Vapour chamber when he used all those different mounting methods, pressures and nothing changed. I am not saying that the Vapour chamber cannot be compromised but can we all agree that no one knows where the hot spot is specifically, the GPU was not the one going to that temp and the vapour chamber's main duty is that. Maybe it's the memory or the thermal interface,who knows. AMD. Sure there are a few (there are always a few) but the amount of "Avoid at All Costs" in the Headlines is crazy. If you count the other thread (on the same topic) we are probably at 17 pages and counting.
Posted on Reply
#178
Dirt Chip
TheoneandonlyMrKI disagree with your Stance on the conclusion I don't see how he could extrapolate the scale of the issue with the testing, and information he showed.

And his conclusion drove a lot of other tuber's to regurgitate it with added nonsense IE claiming all 7### XTX and XT required recall like in the video I posted earlier.

AMD'S hand was pretty much forced into what follows regardless of the scale of the issue.



Exactly how many people have turned up here on TPU With this issue.

It's less than ten so far and certainly not thousands like der8aure claimed to be effected.
Copy pate:
"The reason to mention recall is based on 48 confirmed cases by him and remember that he has a very limited reach compared to all 7900XTX owner worldwide so more are sure to exist, and the understanding it is a vapor chamber (VC) problem that no user can fix by himself (it is not a driver, cable, adapter issue). If the VC is the problem and it`s made by automated process than whole banches are possible effects and that`s thouthends if not more. Hance it is seems like a widespred problem so recall, and not RMA, is the right way to hendel it properly from all sides (AMD, retailers, consumer)."

Do you intend to blame him with shomething because others exploit on that matter? really? that is more un-reasonable than to bringing up the possibility for recall according to the findings.

I`m sure you agree that just as you can`t decide about the scope by internet polls, you can`t correctly estimate the number of affected people worldwide by active comment on forums as you for sure will see less then real numbers by large margin.
Posted on Reply
#179
kapone32
Dirt ChipCopy pate:
"The reason to mention recall is based on 48 confirmed cases by him and remember that he has a very limited reach compared to all 7900XTX owner worldwide so more are sure to exist, and the understanding it is a vapor chamber (VC) problem that no user can fix by himself (it is not a driver, cable, adapter issue). If the VC is the problem and it`s made by automated process than whole banches are possible effects and that`s thouthends if not more. Hance it is seems like a widespred problem so recall, and not RMA, is the right way to hendel it properly from all sides (AMD, retailers, consumer)."

Do you intend to blame him with shomething because others exploit on that matter? really? that is more reasonable than to bringing up the possibility for recall according to the findings.

I`m sure you agree that just as you can`t decide about the scope by internet polls, you can`t correctly estimate the number of affected people worldwide by active comment on forums as you for sure will see less then real numbers by large margin.
I guess AMD Reddit does not exist.
Posted on Reply
#180
Jism
AMD does'nt design coolers. AMD buys a cooler based on the specs of their hardware.
Posted on Reply
#181
kapone32
What is the Key word that makes it sensationalized? Could? Has not AMD issued a statement already?
Posted on Reply
#182
Dirt Chip
kapone32Are you sure? It created the exact same issue. Can you say with confidence that all of the cards were not shipped with a bad DP cable or how many Users just used the DP cable sitting around? For me he debunked the Vapour chamber when he used all those different mounting methods, pressures and nothing changed. I am not saying that the Vapour chamber cannot be compromised but can we all agree that no one knows where the hot spot is specifically, the GPU was not the one going to that temp and the vapour chamber's main duty is that. Maybe it's the memory or the thermal interface,who knows. AMD. Sure there are a few (there are always a few) but the amount of "Avoid at All Costs" in the Headlines is crazy. If you count the other thread (on the same topic) we are probably at 17 pages and counting.
I didn't test anything so i`m not sure and didn't try to pretend otherwise.
As I said, "The cable thing might be another, unrelated, issue".
I wish AMD and all others that it is just a bad DP cable.

"Avoid at All Costs" is from Jay video, not der8auer original video that start all of this.

"Avoid at All Costs" is well within the 'clickbite' realms imo, and just emphasize that der8auer headline is reasonable.
I'm sure soon we'll see much more absurd headline :(
Posted on Reply
#183
Fouquin
JismAMD does'nt design coolers. AMD buys a cooler based on the specs of their hardware.
Yes they do. They contract Cooler Master to manufacture them, but AMD absolutely has a team designing coolers.
Posted on Reply
#184
Veseleil
JismAMD does'nt design coolers. AMD buys a cooler based on the specs of their hardware.
But they had the choice, did they? It's not like they haven't been presented with at least 3 designs like: 1. big ass brick, 2. a brick, 3. a smaller brick. And they've chosen the smaller brick probably because: 1. the looks, 2. compatibility (fits everywhere! sigh...), 2. bragging rights. And we all know that miniaturization requires compromises.
But seriously, people should stop being early adopters of any new tech. There's a reason why Zen2, especially Zen3 and Rdna2 are the fine wine both hardware and software wise.
Posted on Reply
#185
Jism
It's really a small portion of cards out of the larger set. RMA it if your in that and youll get a replacement back.

No company wants to release faulty products. A card like that i would watercool anyway.
Posted on Reply
#186
TheoneandonlyMrK
Dirt ChipCopy pate:
"The reason to mention recall is based on 48 confirmed cases by him and remember that he has a very limited reach compared to all 7900XTX owner worldwide so more are sure to exist, and the understanding it is a vapor chamber (VC) problem that no user can fix by himself (it is not a driver, cable, adapter issue). If the VC is the problem and it`s made by automated process than whole banches are possible effects and that`s thouthends if not more. Hance it is seems like a widespred problem so recall, and not RMA, is the right way to hendel it properly from all sides (AMD, retailers, consumer)."

Do you intend to blame him with shomething because others exploit on that matter? really? that is more un-reasonable than to bringing up the possibility for recall according to the findings.

I`m sure you agree that just as you can`t decide about the scope by internet polls, you can`t correctly estimate the number of affected people worldwide by active comment on forums as you for sure will see less then real numbers by large margin.
48 cases confirmed with photos and evidence by him,. Legitimacy checked Not known.

4 known affected cards bought out of those, from those willing to sell.

His sphere of influence, IE his sample pool size,. Not known.

My point is he had limited reach, yet without statistical training extrapolated to the moon, I respect his engineering not his statistical analysis or dramma skills.


Recall or RMA, not his call to make, but he did and that has and will influence what followed.

Blame him for others doing shit videos leaning on his, but amplified.

Not his fault I agree but he didn't have to be so dramatic either.

There's no comparison between me calling out his conclusion and him making it.

His reach is millions, my reach just isn't.

Oh and like I said before this causes stuttering in game's,.

Not great but when there was a minor potential for a GPU caused pc fire did Der8aur request a recall, no he waited for the manufacturer's to discern the issue and decide the response.
Posted on Reply
#187
oliverprescott
Dirt ChipYou also, like others, didnt fully understand his video: the sample of known 4 bad cards only used to isolate the cause of the problem- not to show how widespread it is.
The reason to mention recall is based on 48 confirmed cases by him and remember that he has a very limited reach compared to all 7900XTX owner worldwide so more are sure to exist, and the understanding it is a vapor chamber (VC) problem that no user can fix by himself (it is not a driver, cable, adapter issue). If the VC is the problem and it`s made by automated process than whole banches are possible effects and that`s thouthends if not more. Hance it is seems like a widespred problem so recall, and not RMA, is the right way to hendel it properly from all sides (AMD, retailers, consumer).
As time gows by, we see more and more cases of people showing the same hot spot problem so his assumption of a must happend recall is very much valid and plusiable.

The high widespreadness of the problem is a quite established by now, all is left is to see how AMD handle it.
After all, it`s not a core\electrical design issue so just replace the collar and it`s fix.
Non-reference models can keep on sale with no problem.

AMD can still close the whole incident quietly and efficiently.
Yeah I understood the video, which is why it’s confusing at the end when he makes statements about how widespread it must be and how they’ll probably need to do a recall. I don’t think you understood my post because it’s specifically about how he’s making claims specifically about how widespread it must be without anything to actually back that up other than hearsay online. This is the 12v issue all over again.

Also that videocardz article says it’s only the xtx and not the xt models with this issue…. So what’s with all those people jumping in online saying they had this issue with an xt model? Could it be that it’s another case of YouTubers sensationalizing an issue and blowing it out of proportion and their fans wanting to join in even when they don’t have an issue and probably don’t even have the card in question?
Posted on Reply
#188
Dirt Chip
I personally understand how he came to say that recall is the best option but I can understand the more caution approach to making those claims.

I`m sure in couple of days more channels will get fault cards from users and do their own testing and/or get feedback on more cases so we can better know how widespread it is and if the VC is indeed the root cuse of everything.
Also AMD might choose to comment on the subject, the sooner the better.
Posted on Reply
#189
Warrior24_7
“AMD’s Senior Director of Gaming Marketing Sasa Marinkobic spared no time making fun of NVIDIA’s biggest problem with the RTX 40 series, which are melting power cables.”

Really? And he puts out faulty garbage like this?

You get what you pay for!
Posted on Reply
#190
TheoneandonlyMrK
Warrior24_7“AMD’s Senior Director of Gaming Marketing Sasa Marinkobic spared no time making fun of NVIDIA’s biggest problem with the RTX 40 series, which are melting power cables.”

Really? And he puts out faulty garbage like this?

You get what you pay for!
Such a great post well worth the sign up.

Marketing senior director.

Does that sound like the guy who designs cooler's.

Butt hurt 4### owner perchance.

Plus it's not a fire hazard unlike said cable after 30 re fit's STILL.

The more you buy the more you save.
Posted on Reply
#191
Dirt Chip
oliverprescottAlso that videocardz article says it’s only the xtx and not the xt models with this issue…. So what’s with all those people jumping in online saying they had this issue with an xt model? Could it be that it’s another case of YouTubers sensationalizing an issue and blowing it out of proportion and their fans wanting to join in even when they don’t have an issue and probably don’t even have the card in question?
Sadly it will probebly turn into that, already started.
But that not what start all the saga- an abnormally behaving 7900XTX are.
Also, the bad clature of sensationalizing in youtube is not a reason to to investigate cases like this in the first place.

AMD themself add to that bad sensationalizing clature by playing the 12vhpwr card in NV face ("Stay safe this holiday season" tweet from their marketing director). Lets see how NV not doing the same.
Posted on Reply
#192
Fluffmeister
Yeah it's a shame AMD have a history of being pricks, The Fixer, "Poor Volta" etc always end up coming back to bite them one way or another in the end.
Posted on Reply
#193
TheinsanegamerN
FluffmeisterYeah it's a shame AMD have a history of being pricks, The Fixer, "Poor Volta" etc always end up coming back to bite them one way or another in the end.
Marketing has always been AMD's biggest problem. The second biggest being whoever didnt put the brakes on bulldozer.
Posted on Reply
#194
Warrior24_7
TheoneandonlyMrKSuch a great post well worth the sign up.

Marketing senior director.

Does that sound like the guy who designs cooler's.

Butt hurt 4### owner perchance.

Plus it's not a fire hazard unlike said cable after 30 re fit's STILL.

The more you buy the more you save.
Oh that’s riiiight, he designs power cables! He puts out junk and stuck his foot in his mouth! He might as well keep it there until the 7900 XTX central heating unit is fixed! Butt hurt 5### owner perchance. You fell for his “marketing” tricking you into buying the POS in the first place! Ha!
Posted on Reply
#195
kapone32
Warrior24_7Oh that’s riiiight, he designs power cables! He puts out junk and stuck his foot in his mouth! He might as well keep it there until the 7900 XTX central heating unit is fixed! Butt hurt 5### owner perchance. You fell for his “marketing” tricking you into buying the POS in the first place! Ha!
Context please?
Posted on Reply
#196
TheoneandonlyMrK
Warrior24_7Oh that’s riiiight, he designs power cables! He puts out junk and stuck his foot in his mouth! He might as well keep it there until the 7900 XTX central heating unit is fixed! Butt hurt 5### owner perchance. You fell for his “marketing” tricking you into buying the POS in the first place! Ha!
No I have a vega64 and 2060 I'm just aware of what marketing senior directors DON'T do.

So you are a butt hurt 4### owner.

And I don't graze on the misery of others because I am a adult.

But go you wave that green flag Huang will be along shortly to slap your ass for a New card 4X better than the last.
Posted on Reply
#197
Warrior24_7
TheoneandonlyMrKNo I have a vega64 and 2060 I'm just aware of what marketing senior directors DON'T do.

So you are a butt hurt 4### owner.

And I don't graze on the misery of others because I am a adult.

But go you wave that green flag Huang will be along shortly to slap your ass for a New card 4X better than the last.
Are you, are you sure butt hurt 5### owner. The misery of others? So what was he doing mocking NVIDIA then? Why are you co-signing on his stupidity? You’re no more adult then that video card you’ve been tricked into buying.

“Now”, he’s “marketing” a AMD space heater posing as a video card! Yes, I’m 100% NVIDA! Why would I not be? What choice do I have? Huang will come out 4X better than the last.
Posted on Reply
#198
TheoneandonlyMrK
Warrior24_7Are you, are you sure butt hurt 5### owner. The misery of others? So what was he doing mocking NVIDIA then? Why are you co-signing on his stupidity? You’re no more adult then that video card you’ve been tricked into buying.

“Now”, he’s “marketing” a AMD space heater posing as a video card! Yes, I’m 100% NVIDA! Why would I not be? What choice do I have? Huang will come out 4X better than the last.
Am I the one blaming marketing for manufacturing issues, and Again no butt hurt or 5#### here and no fanboi I'll leave you to your nuggets of wisdom you'll go far.
Work harder on the comedy.

And bye your on ignore.
Posted on Reply
#199
Warrior24_7
kapone32Context please?
AMD’s Senior Director of Gaming Marketing Sasa Marinkobic made fun of NVIDIA’s 4090 when the cable issues surfaced. “Now”, AMD is having problems with their 7900 series GPUs, and I’m making fun of him and AMD. Somebody took issue with this, and here we are.
Posted on Reply
#200
AusWolf
Dirt ChipMy view is that the video is very much well balanced, form the headline to the effort being made to acquire 4 test sample to the wide range of hard mod testing to the problem isolastion to the conclusion and the assumption- all according to the definitiv findings.
There is no problem with personal opinion when it is clear that they are opinions.
At scientific article you have room for assumptions (you can call it personal opinion if you wish) in the end- the end of the discussion. There you can hypothesis according to the hard findings you shown.
It is very much acceptable as long you are within reason with that.
This video assumptions\personal opinion are well within the acceptable range, imo.
There is room for opinion, but not as the whole conclusion of an investigation, and especially not when it's not connected to the results of your investigation in any way, but only to anecdotal evidence from your friends, subscribers, etc.

1. X issue is reported.
2. Let's investigate the symptoms and cause.
3. These are my findings, so to help X problem, Y solution needs to be applied.
3. Let's go back to point 1, lots of people report the issue, and my opinion on it is Z.

See what I mean?

Anyway, I digress.
Posted on Reply
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