Monday, April 29th 2024
Intel Statement on Stability Issues: "Motherboard Makers to Blame"
A couple of weeks ago, we reported on NVIDIA directing users of Intel's 13th Generation Raptor Lake and 14th Generation Raptor Lake Refresh CPUs to consult Intel for any issues with system stability. Motherboard makers, by default, often run the CPU outside of Intel's recommended specifications, overvolting the CPU through modifying voltage curves, automatic overclocks, and removing power limits.
Today, we learned that Igor's Lab has obtained a statement from Intel that the company prepared for motherboard OEMs regarding the issues multiple users report. Intel CPUs come pre-programmed with a stock voltage curve. When motherboard makers remove power limits and automatically adjust voltage curves and frequency targets, the CPU can be pushed outside its safe operating range, possibly causing system instability. Intel has set up a dedicated website for users to report their issues and offer support. Manufacturers like GIGABYTE have already issued new BIOS updates for users to achieve maximum stability, which incidentally has recent user reports of still being outside Intel spec, setting PL2 to 188 W, loadlines to 1.7/1.7 and current limit to 249 A. While MSI provided a blog post tutorial for stability. ASUS has published updated BIOS for its motherboards to reflect on this Intel baseline spec as well. Surprisingly, not all the revised BIOS values match up with the Intel Baseline Profile spec for these various new BIOS updates from different vendors. You can read the statement from Intel in the quote below.
Source:
Igor's Lab
Today, we learned that Igor's Lab has obtained a statement from Intel that the company prepared for motherboard OEMs regarding the issues multiple users report. Intel CPUs come pre-programmed with a stock voltage curve. When motherboard makers remove power limits and automatically adjust voltage curves and frequency targets, the CPU can be pushed outside its safe operating range, possibly causing system instability. Intel has set up a dedicated website for users to report their issues and offer support. Manufacturers like GIGABYTE have already issued new BIOS updates for users to achieve maximum stability, which incidentally has recent user reports of still being outside Intel spec, setting PL2 to 188 W, loadlines to 1.7/1.7 and current limit to 249 A. While MSI provided a blog post tutorial for stability. ASUS has published updated BIOS for its motherboards to reflect on this Intel baseline spec as well. Surprisingly, not all the revised BIOS values match up with the Intel Baseline Profile spec for these various new BIOS updates from different vendors. You can read the statement from Intel in the quote below.
Intel has observed that this issue may be related to out of specification operating conditions resulting in sustained high voltage and frequency during periods of elevated heat.
Analysis of affected processors shows some parts experience shifts in minimum operating voltages which may be related to operation outside of Intel specified operating conditions.
While the root cause has not yet been identified, Intel has observed the majority of reports of this issue are from users with unlocked/overclock capable motherboards.
Intel has observed 600/700 Series chipset boards often set BIOS defaults to disable thermal and power delivery safeguards designed to limit processor exposure to sustained periods of high voltage and frequency, for example:Intel requests system and motherboard manufacturers to provide end users with a default BIOS profile that matches Intel recommended settings.
- Disabling Current Excursion Protection (CEP)
- Enabling the IccMax Unlimited bit
- Disabling Thermal Velocity Boost (TVB) and/or Enhanced Thermal Velocity Boost (eTVB)
- Additional settings which may increase the risk of system instability:
- Disabling C-states
- Using Windows Ultimate Performance mode
- Increasing PL1 and PL2 beyond Intel recommended limits
Intel strongly recommends customer's default BIOS settings should ensure operation within Intel's recommended settings.
In addition, Intel strongly recommends motherboard manufacturers to implement warnings for end users alerting them to any unlocked or overclocking feature usage.
Intel is continuing to actively investigate this issue to determine the root cause and will provide additional updates as relevant information becomes available.
Intel will be publishing a public statement regarding issue status and Intel recommended BIOS setting recommendations targeted for May 2024.
272 Comments on Intel Statement on Stability Issues: "Motherboard Makers to Blame"
the asus one also have a performance hit but not as much as gigabyte... now is the chance for amd to gain more sales in the time being
Also, speaking of "scam" since Intel decided for the 12 gen+ K series PL1=PL2, they should just have labeled the 14900K as 253W TDP.
These limits are tied to the silicon chips, not Intel paperwork. Intel will probably need to rewrite the paperwork and enforce compliance with it.
Most users at home don't update the BIOS and will also won't know where these options are if they do update it
I find it, and all the fanboi cope... delicious!
Stay classy Intel!
So, we have 3-4 years of benchmarks online that do not correspond in reality, but instead mislead consumers. And that's before we add that those results are possible with ultra expensive cooling system and top of the line motherboard.
Not sure how intel would want to milk that cow but I guess they have just acquired a tipping point with it.
Fix what is there to fix and move on with something new and less power hungry.
Funny isn't it?
To give an example of what was happening, a gamer with an undervolted overclocked 13700K upgraded their graphics card to a 4080 Super. A game using the Unreal engine would not longer run, crashing constantly. They reduced the overclock by 100 MHz - game then runs again without errors. So this seems to be a configuration issue rather than anything else. This user was able to fix the error. If the cause had been motherboard default settings and they were not familiar with BIOS settings it would have been a different matter.
Simply too much wrong doing, corruption, greed and hunger, instead of admitting the defeat and saying they are the inferior option... :mad:
And also it is Intel themselves using PL1 = 253W in their own CPU performance index, Maybe every review site should honor Intel's decision and re-do 12/13/14 gen benchmark with PL1&PL2 = 125W, I bet the results will be fascinating.
Reminder that TPU reviews are all done using Intel Spec limits, not motherboard defaults.
I find it incredible that even after the Intel memo, board makers are still making up values, rather than literally just following the Intel baseline spec.
Another thing to mention, some of the crashing is due to too low voltage. Motherboard makers change the voltage curve when they fiddle with settings, and idle/low load voltages can drop below the Intel spec, enough to cause a crash. It's not as simple as "CPU uses too much power", although you can also crash from the voltage going too high.
Let's see how many reviewers update their reviews and benchmarks to account for this. A lot of them get some freebies if they just "forget" to do it, or they're just afraid Intel will blacklist them. I still remember that guy who eventually left AnandTech through the backdoor enthusiastically writing about the incredible 5GHz all core Intel chip that turned out to run under a 1kW chiller. Even for AT, it took him forever to come up with an article which was basically excusing Intel. If it happens at once-relevant media outlets, it can happen to others too. Intel is probably "blackmailing" honest reviewers or rewarding the dishonesty. The lesson is if you want to buy an Intel CPU, stay away from the top end, and buy it 1+ years after launch, you may get a slim chance of seeing the real situation by then. (I'm posting from one of AMD's "fake 8-cores" right now but they seem to have cleaned up their act a bit in the past decade).
By Intel Spec Limit do you mean PL1 = 253W ?
Since it is the performance Index listed on Intel's own website.