Wednesday, September 13th 2023

SSDs With Phison E26 Controllers Shut Down at Higher Temperatures

The advent of PCIe 5.0 SSDs with Phison's E26 controllers has been a double-edged sword. While these SSDs offer impressively high data throughputs, they come with a significant drawback: severe overheating issues that can cause the SSDs not only to throttle down but to shut off entirely. TechPowerUp first noted this issue back in May, in our Corsair MP700 review, where the uncooled drive shut down after 86 seconds of reads and after 55 seconds of writes. Regarding criticism from tech reviewers, Corsair has released a firmware update (version 22.1) for its MP700 SSD to ensure that it throttles down rather than shutting off when overheated. Yet, many other SSDs like the Crucial T700, Seagate FireCuda 540, Gigabyte Aorus Gen 5 10000, and ADATA Legend 970 still suffer from temperature issues.

However, it's crucial to note that these extreme overheating problems occur only when the SSDs run without any cooling. While some manufacturers have planned firmware updates to address the issue, Corsair is the only company that has taken tangible action so far. Crucial has released a new firmware (PACR5102), but the ComputerBase report indicates that the SSD continues to shut off at high temperatures. The problem, though, can generally be mitigated with proper cooling. Whether using the included cooler or placing the SSD under a motherboard cover, temperatures usually stay below the critical limit, thus avoiding a complete shutdown. When we tested the SSTC Tiger Shark Elite 2 TB with Phison E26 (with updated firmware) without adequate cooling, the SSD continued to operate and throttled down, indicating that the remaining SSDs using this controller need a proper firmware update that throttles the SSD instead of shutting it down.
Phison E26 Corsair MP700 Phison E26 Corsair MP700
Sources: via HardwareLuxx, ComputerBase
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47 Comments on SSDs With Phison E26 Controllers Shut Down at Higher Temperatures

#26
Unregistered
TumbleGeorgePhison, quickly back to the workbench to fix your poor hot design. :(
This obsession with read and write spread is stupid, they should focus on random reads, area where they area till pathetic compared to optane.
Posted on Edit | Reply
#27
TumbleGeorge
TheLostSwedeThe first generation of their PCIe 4.0 controllers (E16) had the same issue so..
In both cases, are they using a old architecture intended for different technological processes that they have shrunk and crammed into an atypical node?
Posted on Reply
#28
TheLostSwede
News Editor
Xex360This obsession with read and write spread is stupid, they should focus on random reads, area where they area till pathetic compared to optane.
How can you improve something that's entirely dependent on the NAND?
Phison and the other SSD controller makers can't do anything to improve here.
TumbleGeorgeIn both cases, are they using a old architecture intended for different technological processes that they have shrunk and crammed into an atypical node?
Pretty much.
Posted on Reply
#29
Jism
However, it's crucial to note that these extreme overheating problems occur only when the SSDs run without any cooling.
Really ? I mean... Oh my gawd. It's like running my Lambo without any ongoing cooling and expect it not to lock or burn up in smoke when redlining it.
Posted on Reply
#31
bonehead123
If things keep going like this, we will soon need LN2/immersion cooling on these or the next-gen of nvme drives :(
Posted on Reply
#32
Chris_Ramseyer
Phison Rep
How is this even still making new news? Corsair released a firmware update for its drives. The others will release an update that is paired with another update very soon.

Every E26 SSD was advertised to use a heatsink. The "bare drives" are sold to use with motherboard's heatsinks so you are not paying twice for a heatsink.
Posted on Reply
#33
chrcoluk
Chris_RamseyerHow is this even still making new news? Corsair released a firmware update for its drives. The others will release an update that is paired with another update very soon.

Every E26 SSD was advertised to use a heatsink. The "bare drives" are sold to use with motherboard's heatsinks so you are not paying twice for a heatsink.
I think someone posted those arent good enough heatsinks but need a fan.
Posted on Reply
#34
Pyrolite
Could be nice if E3.L 2T or E3.S 2T reached consumer desktops. They can take over for both SSD's and other PCIe cards that don't need to be really large.
Posted on Reply
#35
Chris_Ramseyer
Phison Rep
chrcolukI think someone posted those arent good enough heatsinks but need a fan.
The drives run fine with a heatsink. Users should have some case airflow already. It doesn't take a lot of flow to cool a heatsink on a 10w SSD with an aluminum heatsink on it. I don't see anyone saying, "My 4090 throttles when I play games with a case built like an oven that doesn't have fans." E26 is a high performance product built for enthusiasts and enthusiast systems.

There is also all of this talk about U.2/U.3 being a solution for the consumer market. I wonder how many people actually own any of these drives... They use up to 25w and the cases are expensive (in PC component terms). You are not going to stick a 25w SSD in a modern PC where the drive mounts on the back of the motherboard tray (where there isn't an airflow) and expect it to not throttle. For reference, the the first U.2 Intel drive required 300LFM airflow. I only mention it because I memorized the spec back in the day.

Then there is the signal integrity for PCIe Gen5 over wires. Even on motherboards, to get the Gen5 signal to the lower PCIe slots through traces requires another Phison product that you can see on most AMD X670E motherboards (redrivers/retimers). We will talk a lot more about these at OCP Summit 2023 in October. Sending the signal over a cable uses the most expensive version of these products. As a former reviewer I know how much the PC community loves $100 cables! U.2/U.3 is not a viable solution for many reasons in the consumer market.
PyroliteCould be nice if E3.L 2T or E3.S 2T reached consumer desktops. They can take over for both SSD's and other PCIe cards that don't need to be really large.
Please see what I said about moving data over cables. This also applies to the other enterprise form factors. If it doesn't plug directly into the motheboard then it has to move over wire and Gen5 over wire is expensive.
Posted on Reply
#36
Pyrolite
I was thinking of putting them in place of some of the AIC slots, possibly with their supports attached to the motherboard. At least, if it's not part of a larger overhaul of the desktop.

With a redesigned case with fitting openings on the side, they could connect directly to the motherboard, and be arranged side by side to be closer to the CPU/chipset. If used with existing cases there might be connectors perpendicular to the motherboard so that they face backwards as normal, but that seems more awkward and might require a few more centimeters of traces.
Posted on Reply
#37
Chris_Ramseyer
Phison Rep
PyroliteI was thinking of putting them in place of some of the AIC slots, possibly with their supports attached to the motherboard. At least, if it's not part of a larger overhaul of the desktop.

With a redesigned case with fitting openings on the side, they could connect directly to the motherboard, and be arranged side by side to be closer to the CPU/chipset. If used with existing cases there might be connectors perpendicular to the motherboard so that they face backwards as normal, but that seems more awkward and might require a few more centimeters of traces.
I hate to be that guy, but Gen5 AIC adapters are rare and also expensive. The Gen3/4 adapters even have issues with some Gen4 SSDs. It will be worse with Gen5.

www.serialcables.com/product/pcie-gen5-x4-to-u-2-vertical-adapter/
Posted on Reply
#38
mechtech
MOAR COWBELL!!!!!!!!! errr I mean MORE HEATSINK!!!
Posted on Reply
#39
Chris_Ramseyer
Phison Rep
Ferrum MasterHah, I've been telling that from the start. Even provided data that they do not obey slot power limits. We had a Phison REP here.

What we see here? A botched product. At least they could market it properly for special use cases not the epeen Netburst sequel popcorn numbers.
It does not go over the PIC-SIG m.2 power limits. The limit is 11.55w with a bit more for bursts.
Posted on Reply
#40
Unregistered
TheLostSwedeHow can you improve something that's entirely dependent on the NAND?
Phison and the other SSD controller makers can't do anything to improve here.
I was referring to the stagnation in the SSD industry as a whole.
#41
TumbleGeorge
Well, that's an attempt to shift the blame. Why didn't they choose the limit to be 6 watts, but almost 12?
Posted on Reply
#42
Ferrum Master
Chris_RamseyerIt does not go over the PIC-SIG m.2 power limits. The limit is 11.55w with a bit more for bursts.
I will remind you again. You are wrong using those numbers. You can only operate with mechanical specs given by the connector itself. The new ECN is only in the pipes.
Current Rating: *0.5A/Power contact (continuous), * The temperature
rise above ambient shall not exceed 30˚C, * The ambient condition is
still air at 25˚C, * EIA-364-70 Method 2
As the card is scorching hot it is violating the spec.

Bloody nobody would bat an eye if this controller would have existed only for AIC cards, but you had to go pop. Now look at the backlash.
Posted on Reply
#43
Pyrolite
TumbleGeorgeWell, that's an attempt to shift the blame. Why didn't they choose the limit to be 6 watts, but almost 12?
Although it seems like we're asking a lot of this form factor(kinda like with the bigger GPU's), there are proper and improper ways to use this allowance and all devices have their requirements.
Chris_RamseyerI hate to be that guy, but Gen5 AIC adapters are rare and also expensive. The Gen3/4 adapters even have issues with some Gen4 SSDs. It will be worse with Gen5.

www.serialcables.com/product/pcie-gen5-x4-to-u-2-vertical-adapter/
Hmm. Best have the connectors integrated right on the motherboard, then. I've heard Gen6 managed to not increase signalling difficulties over 5, at least...
Posted on Reply
#44
Woomack
I have a Crucial T700 and an ADATA Legend 970. There were no problems with shutting down on both of them when I was running extended tests. Crucial was throttling from time to time with the stock heatsink, and ADATA was not even throttling, but the fan is noisy (can't adjust speed, it runs at 10k+ RPM all the time, temps around 67°C in tests).
If you run these SSDs in SFF or next to a hot graphics card, then it may throttle all the time or maybe shut down, but I haven't seen my SSDs shutting down, even though sensors on Crucial were showing up to ~85°C spikes. Most SSDs will shut down when they reach the critical temperature ( usually 90°C+). If they shut down, then throttling doesn't work, or it triggers too late ... or simply ambient temp is way too high, no airflow, etc.
Posted on Reply
#45
chrcoluk
Chris_RamseyerThe drives run fine with a heatsink. Users should have some case airflow already. It doesn't take a lot of flow to cool a heatsink on a 10w SSD with an aluminum heatsink on it. I don't see anyone saying, "My 4090 throttles when I play games with a case built like an oven that doesn't have fans." E26 is a high performance product built for enthusiasts and enthusiast systems.

There is also all of this talk about U.2/U.3 being a solution for the consumer market. I wonder how many people actually own any of these drives... They use up to 25w and the cases are expensive (in PC component terms). You are not going to stick a 25w SSD in a modern PC where the drive mounts on the back of the motherboard tray (where there isn't an airflow) and expect it to not throttle. For reference, the the first U.2 Intel drive required 300LFM airflow. I only mention it because I memorized the spec back in the day.

Then there is the signal integrity for PCIe Gen5 over wires. Even on motherboards, to get the Gen5 signal to the lower PCIe slots through traces requires another Phison product that you can see on most AMD X670E motherboards (redrivers/retimers). We will talk a lot more about these at OCP Summit 2023 in October. Sending the signal over a cable uses the most expensive version of these products. As a former reviewer I know how much the PC community loves $100 cables! U.2/U.3 is not a viable solution for many reasons in the consumer market.


Please see what I said about moving data over cables. This also applies to the other enterprise form factors. If it doesn't plug directly into the motheboard then it has to move over wire and Gen5 over wire is expensive.
Enterprise drives have always used more power, not aware of any consumer drives using U.2..

In terms of the rest of what you said yes cases would need to be more like older style cases where drive bays was common, they changed before they can change again. The stick on the back of the board idea was poor to begin with, and perhaps you can release data of these drives running full load, no throttle, on a low/medium end board thin slab heatsink sandwiched between a hot cpu/gpu with no more than two fans in the case, then I will take your word for it.

The 4090 comment seems a bit desperate, not a good idea to go there, those GPUs come with huge beefy cooling. They dont tell end users to provide their own cooling.

Appreciate the comments though from the industry wanting to defend what they have done here, and maybe in the future the costs for the gen 5 cables can be brought down. I remain of an opinion that gen 5 drives just arent worth it at all in the consumer market, so my final part of my reply to you, if you concerned about the consumer market paying extra for things it doesnt need then why have you even released this product?
Posted on Reply
#46
robert3892
csendesmarkI would like to thank all of you who working in the PCIe gen5 SSD world wide beta test.
So far I see no point to invest into gen5, so the next one will still be "only" gen4 with the low low speed of 7400 MB/s


That tiny fan cannot be efficient and silent
Here is my solution

3 slot is overkill and you know it, even 4 SSDs will not produce more heat than 40~45W of heat.
Here a valid solution

1kg pure copper and a 5cm double ball bearing fan is a great solution to keep cool your m.2 drives
I know it's "only" gen4, but there is a gen5 version:
That tiny fan is efficient and quiet. I purchased several other brands of similar cooling heatsinks with a built-in fan and they were too loud. So I have physically tested quite a few of these in order to find the best solution. Right now the ambient temperature in my room is about 21C. My MP700 temp at idle is about 49C. Under full load conditions, the temps don't exceed 62C.

I also experimented with using just a heatsink (with thermal tape) without a fan. The temps shot up close to 90C. I tried several different heatsinks. I absolutely cannot recommend a stand-alone heatsink without a fan for the Corsair MP700.
Posted on Reply
#47
Assimilator
robert3892Yes it is hot, but Phison should have mandated a good cooling solution. I also tried a standard M.2 SSD heatsink without a fan which didn't work well. You really need that M.2 SSD cooling fan.
Thermal throttling has been a staple of SSDs for years now. The fact that Phison's controller gets so hot so fast, that the initial firmware was unable to throttle in time and the hardware had to shut down to prevent itself from catching fire, points to a distinct lack of basic testing. Like I said - rushed product.

And Phison doesn't mandate anything; they just sell the controller and a reference SSD design. They likely strongly recommend the use of a dedicated cooling solution, but ultimately it's up to the company selling the physical drives to decide how to market their product, and most simply aren't going to want to force their users to pay more for a bulky and noisy cooling solution. Phison should have anticipated this and designed their controller and firmware to not require a HSF, but they were so preoccupied with being "first to market" that they ended up delivering an entirely substandard product - one that can't be fixed with any number of firmware revisions, but will require an actual hardware redesign. Likely by the time that redesign is done, other competitors will have delivered PCIe 5.0 controllers that aren't prototypes being sold as production-ready.
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