Friday, February 23rd 2024
MSI Confirms Lack of Firmware Updates for Incoming MAG QD-OLED Monitors
MSI is preparing to launch its new generation of MPG and MAG series QD-OLED gaming monitors—early 2024 promotional activity included a couple of pre-launch initiatives. The company's marketing division is attempting to get into good graces with the gaming community—we have already witnessed the introduction of a 3-year warranty for OLED panel product, and permanent price cuts planned for launch day. It is highly probable that MSI is trying to attract customers away from ASUS ROG—the MPG 321URX ($949.99, formerly $1199) will be going up against the Swift OLED PG32UCDM ($1299).
The "MSI_Darutohne" Reddit account reached out to potential (and well heeled) customers on a popular premium gaming monitor discussion community: "Hello r/OLED_Gaming! Our QD-OLED monitors are finally rolling out, and we'd love to clarify any misconceptions and make sure everyone here is making an informed purchase! Let's get started with the Six NEW QD-OLED monitors. You may find them all listed here." Many members thanked MSI for the comprehensive product rundowns and answering of questions/queries, but one participant—Mars0813—took issue with the MAG 321UPX model's apparent inability to receive software/firmware updates. MSI_Darutohne responded and confirmed: "You are correct. The MAG 321UPX QD-OLED will NOT support software updates." Subsequent repliers stated that they would cancel their pre-orders, or request refunds. Jamartty45 stated: "Appreciate you for clarifying, but I purchased this yesterday and it will be returned as soon as it gets to my door. A $900 monitor that doesn't support software updates is absurd." The more expensive MPG tier appears to be the best route for gamers who enjoy a little bit of future-proofing and bug fixing.VideoCardz has combed through multiple contained discussion trees and extracted vital points of information: "(The) MSI employee later clarified that there will be no firmware update through MSI OSD or any different application. None of the MAG 27" and 32" monitors will support firmware updates. But there is an exception for the MAG 341CQP QD-OLED monitor. The company will provide no updates for the $900 MAG 32-inch OLED monitor, but for just $50 more (the price of the MPG variant) users will be able to flash new firmware through the USB Type-C connector."
Sources:
OLED_Gaming Subreddit, VideoCardz
The "MSI_Darutohne" Reddit account reached out to potential (and well heeled) customers on a popular premium gaming monitor discussion community: "Hello r/OLED_Gaming! Our QD-OLED monitors are finally rolling out, and we'd love to clarify any misconceptions and make sure everyone here is making an informed purchase! Let's get started with the Six NEW QD-OLED monitors. You may find them all listed here." Many members thanked MSI for the comprehensive product rundowns and answering of questions/queries, but one participant—Mars0813—took issue with the MAG 321UPX model's apparent inability to receive software/firmware updates. MSI_Darutohne responded and confirmed: "You are correct. The MAG 321UPX QD-OLED will NOT support software updates." Subsequent repliers stated that they would cancel their pre-orders, or request refunds. Jamartty45 stated: "Appreciate you for clarifying, but I purchased this yesterday and it will be returned as soon as it gets to my door. A $900 monitor that doesn't support software updates is absurd." The more expensive MPG tier appears to be the best route for gamers who enjoy a little bit of future-proofing and bug fixing.VideoCardz has combed through multiple contained discussion trees and extracted vital points of information: "(The) MSI employee later clarified that there will be no firmware update through MSI OSD or any different application. None of the MAG 27" and 32" monitors will support firmware updates. But there is an exception for the MAG 341CQP QD-OLED monitor. The company will provide no updates for the $900 MAG 32-inch OLED monitor, but for just $50 more (the price of the MPG variant) users will be able to flash new firmware through the USB Type-C connector."
44 Comments on MSI Confirms Lack of Firmware Updates for Incoming MAG QD-OLED Monitors
Monitors are supposed to last a long time, it makes no sense an expensive monitor like this has such a flaw, it's not like DP2.1 (small spec revision over 2.0 but hardware is the same) is new, it's not, the standard was released in 2019 for fuck sake. Nvidia as the bigger gpu maker dropped the ball hard with the 4000 series but it's no excuse, it should be common place by now and it's not.
But whatever, I mean nothing we can do really, every monitor (and device) always has to end up with some stupid flaws because someone decided to cut corners at some point. The monitor I'm waiting for is also stupid expensive and has a bunch of those but ticks enough boxes that I'm still going to buy it regardless.
Next gen panels are RGWB and not RWGB but both use white subpixels to boost brightness so they're both WOLED.
True RGB panels are at least two years away for LG.
Proper HDR mode can only be achieved with 500+ zone minileds or OLED monitors which allow for dimming individual pixels.
On topic:
If MSI gets everything right the lack of firmware updates shouldn't be an issue, however as we've seen over the years from various manufacturers this really isn't the situation when it comes to miniled or oled displays. Manufacturers often rush those displays to market and end up fixing some of the issues with firmware updates. Sometimes the issues don't even get resolved (CoolerMaster I'm looking at you). Even this generation already has Dell 32" model that doesn't support Dolby Vision out of the box but Dell says that future firmware update will enable it.