Monday, July 29th 2024

AMD Zen 5 Recall Caused by a Typo?

AMD Ryzen 9000 series "Granite Ridge" desktop processors were supposed to start selling on July 31, 2024, but the launch has since been delayed. Since then, social media has been abuzz with theory crafting behind what could be the cause of the delay. AMD's announcement of the delay mentions: "During final checks, we found the initial production units that were shipped to our channel partners did not meet our full quality expectations," causing some to speculate if there are design flaws such as the ones affecting Intel's 13th Gen and 14th Gen Core desktop processors. A picture doing rounds on social media has a more goofy explanation: there is a glaring typo on the product label printed on the integrated heatspreader (IHS) of the processors.

Apparently, some of the first batches of Ryzen 9000 processors see the brand extensions mislabeled. Ryzen 7 9700X is printed as "Ryzen 9 9700X." This error in the brand extension may have been easily "patched" if it was on the retail packaging (the box), where hardware manufacturers tend to fix typos by simply pasting stickers on them. You can't do this with the IHS, which is a key component of the processor's cooling mechanism. Also, since times immemorial, chip labels (information printed on the chip) have served as crucial last resorts for accuracy of information such as the chip's exact model number, steppings or revisions (if any), and production serial numbers, besides the chip's national origin, which determines the applicable import tariffs. A typo here could prove problematic. We're not entirely sure how AMD is fixing these errors with mere 1-2 week delays. It's likely that they're recalling the affected batch and simply replacing inventory in the channel with "good" batches. The recalled chips will simply have their IHS reprinted.
Source: Ian Cutress (Twitter)
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87 Comments on AMD Zen 5 Recall Caused by a Typo?

#76
Caring1
Visible NoiseHoly Crap there’s a lot of AMD cope in this thread. Read what AMD said: "During final checks, we found the initial production units that were shipped to our channel partners did not meet our full quality expectations”.

They shipped defective chips.
Botched screen printing does not equal defective chips.
Posted on Reply
#77
Melvis
Visible NoiseHoly Crap there’s a lot of AMD cope in this thread. Read what AMD said: "During final checks, we found the initial production units that were shipped to our channel partners did not meet our full quality expectations”.

They shipped defective chips.
You clearly never worked in Manufacturing have you? I can tell you for a fact that even if a barcode is not straight or inside the white box on the packaging than the ENTIRE Shipment had to be sent back and redone, and thats just for CAT & DOG Food! I can only Imagine the QC for CPU's would be even more stringent!
Posted on Reply
#78
SL2
Visible NoiseThey shipped defective chips.
I dunno if you're just jumping to conclusions, or if I want you to define defective.
Posted on Reply
#79
AusWolf
MelvisYou clearly never worked in Manufacturing have you? I can tell you for a fact that even if a barcode is not straight or inside the white box on the packaging than the ENTIRE Shipment had to be sent back and redone, and thats just for CAT & DOG Food! I can only Imagine the QC for CPU's would be even more stringent!
That's not just manufacturing. Even in a warehouse, if a shipment arrives with one number wrong in the barcode, the entire shipment goes back to the manufacturer. It's just basic QA.
Visible NoiseHoly Crap there’s a lot of AMD cope in this thread. Read what AMD said: "During final checks, we found the initial production units that were shipped to our channel partners did not meet our full quality expectations”.

They shipped defective chips.
So 1=2, not meeting expectations = defect, right? :kookoo:
Posted on Reply
#80
R0H1T
AMD's liable to lawsuits even if they sold "misprinted" chips, surely this should be common knowledge?
Posted on Reply
#81
Melvis
AusWolfThat's not just manufacturing. Even in a warehouse, if a shipment arrives with one number wrong in the barcode, the entire shipment goes back to the manufacturer. It's just basic QA.
No no thats what I mean, we would send the shipment over to japan then they would find 1 barcode incorrect at the warehouse or the dock and send the Entire lot back, if it was found at the manufacturing it wouldn't even get out of the factory.
Posted on Reply
#82
Sunny and 75
TumbleGeorgeThe Intel problem also is typo. :)
XD!
Posted on Reply
#83
Godlygamer23
CarillonUnits are unequivocally the cpu dies, and typos are definitely not defects. Good catch.
While the chip itself is not defective, the CPUs are.

When you pay for a CPU, you're buying the whole thing, including the box, packaging, CPU package, die, etc, thus if the IHS is incorrectly marked, the CPU would be defined as defective from a manufacturing perspective.

It was supposed to meet some spec defined by AMD, including not only the specific nomenclature included on the IHS, but also the placement of the information. You personally may not care, but as a company manufacturing a product that likely wants something high quality, they do care, and thus the part as a whole is considered defective.

Reference: I work in the electronics industry as a Quality Engineer, and I've been part of this industry for the past 9 years.
Posted on Reply
#84
Carillon
Next time I'll include an /s
Posted on Reply
#85
Sunny and 75
Whatever the reason may be, I'm glad the delay's only a week or two.
Posted on Reply
#86
Minus Infinity
Caring1Botched screen printing does not equal defective chips.
MLisD has confirmed AMD sources say it is not typos, but rather some 9950X chips were failing validation. They need the highest quality bins, so some chips may have to be turned into 9900/9700. Better they sort it out now and delay a few weeks than become an Intel.
Posted on Reply
#87
AusWolf
Minus InfinityMLisD has confirmed AMD sources say it is not typos, but rather some 9950X chips were failing validation. They need the highest quality bins, so some chips may have to be turned into 9900/9700. Better they sort it out now and delay a few weeks than become an Intel.
MLID doesn't confirm anything. It's a rumour channel, 99.9% of the "information" there comes from the neighbour's cat. I'll believe it when it's posted here on TPU.
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