Monday, July 29th 2024

AMD Zen 5 Recall Caused by a Typo?

AMD Ryzen 9000 series "Granite Ridge" desktop processors were supposed to start selling on July 31, 2024, but the launch has since been delayed. Since then, social media has been abuzz with theory crafting behind what could be the cause of the delay. AMD's announcement of the delay mentions: "During final checks, we found the initial production units that were shipped to our channel partners did not meet our full quality expectations," causing some to speculate if there are design flaws such as the ones affecting Intel's 13th Gen and 14th Gen Core desktop processors. A picture doing rounds on social media has a more goofy explanation: there is a glaring typo on the product label printed on the integrated heatspreader (IHS) of the processors.

Apparently, some of the first batches of Ryzen 9000 processors see the brand extensions mislabeled. Ryzen 7 9700X is printed as "Ryzen 9 9700X." This error in the brand extension may have been easily "patched" if it was on the retail packaging (the box), where hardware manufacturers tend to fix typos by simply pasting stickers on them. You can't do this with the IHS, which is a key component of the processor's cooling mechanism. Also, since times immemorial, chip labels (information printed on the chip) have served as crucial last resorts for accuracy of information such as the chip's exact model number, steppings or revisions (if any), and production serial numbers, besides the chip's national origin, which determines the applicable import tariffs. A typo here could prove problematic. We're not entirely sure how AMD is fixing these errors with mere 1-2 week delays. It's likely that they're recalling the affected batch and simply replacing inventory in the channel with "good" batches. The recalled chips will simply have their IHS reprinted.
Source: Ian Cutress (Twitter)
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87 Comments on AMD Zen 5 Recall Caused by a Typo?

#51
Wirko
holyprofThat 7 absolutely looks out of place. Different colour, pixel dithering is not the same, indicating it's been hand drawn or photoshopped over the, I'm presuming, original 9900X label which makes sense to be a legit Ryzen 9 9900X.
Now I also checked the AMD product ID, which is 100-000001404. The 2D Data Matrix barcode matches the printed number, which denotes the Ryzen 7 9700X, according to AMD's product page. So, if anything is forged, it's the first "9".

Also look at this - a supposedly genuine chip with that awful "7" again, straight from TPU database:



While we're at that, I'm also bothered by amateurish-looking character spacing on genuine chips. The space before the X and the space after the X (in 3D chips) are a bit too wide compared to other characters. Not like a full space but nearly half of a full space.

Posted on Reply
#52
mb194dc
Obviously not caused by a typo I think, more likely the boost voltages or other manufacturing issue. Once we finally have reviews, it'll likely be clearer.
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#53
LittleBro
I corrected both errors:




Some tough paint.exe skills here:



Disclaimer: The two pictures above are fake. I made them to show how easily can a picture be forged. Link to original and legit picture.
Posted on Reply
#54
natr0n
Laser can wipe it clean and redo but you lose a bit of mm/height
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#56
TumbleGeorge
OnasiIf it really turns out to be just a typo issue that would be hilarious. Especially in contrast to the current Intel debacle.
The Intel problem also is typo. :)
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#57
kapone32
How will the Techtubers that claimed this was similar to Intel spin this one?
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#58
Tropick
TumbleGeorgeThe Intel problem also is typo. :)
"Good patches, kids. I'm almost proud. But watch closely as Pat topples an empire by changing a one to a zero..."
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#59
Caring1
ARFI don't see any paste there, just that part of the IHS is pressed downwards, looks like cut manually with a knife, and it is quite visible. I don't why you can't see it.
I noticed that too, it's almost like a finger print impression in the IHS.
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#60
Octavean
If they want to sell me a RyZen 5 class processor at RyZen 5 prices that just so happens to have the moniker RyZen 5 9950X and 16 cores / 32 threads,.......who am I to argue with them.
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#61
Random_User
Caring1I noticed that too, it's almost like a finger print impression in the IHS.
I'm not going to argue, but from my own limited experience, this looks not like the a dent, but rather a bad nickel plating. This can happen a lot, and it's kinda glossy, chrome-like surface, like it's being polished.
(that is maybe rather irrelevant, but about 21K+ CPUs installed (775/AM2-939/754/ etc with 775 being 2/3 of all of them))
And due to the degree the light being reflected by the angle different than the main matte surface, it looks a lot darker. Something like that.

The same glossy/polished surface can be clearly seen on hte same IHS.

Sorry for an illiterate explanation effort, but I hope you'll understand.
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#62
ianatikin
Still better than oxidation and overvoltage diffusion, that some manufacturers have problem to acknowledge and admit...
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#63
Noci
Whatever the reason is for the recall, I doubt AMD will share it in an update of their initial statement.

If it was really because of a 'typo' it is very clumsy and would give their QC guys & girls something to explain like; How the hell were they shipped in the first place without noticing?
Then again for a (non-hardware enthousiast) laser engraving machine operator, the naming of all different CPU's can be quite confusing :D and a small mistake can happen quickly.
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#64
Moofachuka
Even AMD confused themselves with their own naming scheme lol
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#65
mkppo
ARFYou mean this?

That's TIM. Smh..AMD IHS's are pretty thick and much stronger than Intel's which bend under pressure. Noctua literally makes different mounts depending on how much the Intel CPU's have bent.

Also, putting the chiplets in the central area is the same as putting on an offset mount. You know how much of a temperature difference that makes? Around 2 to 3 degrees.

Now your statement reads something like 'I won't get AMD because the temperatures are 3'C higher than ideal'. Then read it and hopefully you'll understand how silly that sounds.
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#67
mkppo
ARF
What is the point of you stating the obvious? Like we didn't know that since the 2000's or why delidding tools exist..
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#68
AusWolf
ARFI don't see any paste there, just that part of the IHS is pressed downwards, looks like cut manually with a knife, and it is quite visible. I don't why you can't see it.
I can tell you, I have no such issues with my 7700X or my 7800X3D, and I've swapped them around with two different coolers several times. The AM5 heat spreader is quite a thick piece of solid metal.
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#69
SL2
mkppoWhat is the point of you stating the obvious?
All you get is a laugh emoji in return, don't bother.

Questions keeps on coming, like this.
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#70
chrcoluk
Probably explains why the retailers I know havent had theirs recalled if its just one batch.

I remember when I upgraded my PSU originally I got Seasonic natively but the label on the box was a massive downgrade on 12v rail, way below the advertised spec, I contacted seasonic who were open and said they were aware and it was a manufacturing issue with the label, but if I wanted they would tell the retailer (ocuk) to approve the return, I decided to return, just weird paranoia with label being wrong. Thats why I ended up with the rebadged Antec HCG 750.

Ironically this has bit me in the backside, Antec decided to only support their highest end PSUs for 12v-2x6 cables, whilst Seasonic are releasing cables for almost all their models.

Regardless my tale indicates the problems AMD could have if they left the typo in place.
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#71
Visible Noise
Holy Crap there’s a lot of AMD cope in this thread. Read what AMD said: "During final checks, we found the initial production units that were shipped to our channel partners did not meet our full quality expectations”.

They shipped defective chips.
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#72
Carillon
Visible NoiseHoly Crap there’s a lot of AMD cope in this thread. Read what AMD said: "During final checks, we found the initial production units that were shipped to our channel partners did not meet our full quality expectations”.

They shipped defective chips.
Units are unequivocally the cpu dies, and typos are definitely not defects. Good catch.
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#73
Kaotik
LittleBroTake that picture with a grain of salt.

Okay, the poor image quality may distort letter-spacing. But that 7 in 9700X looks very odd - spaces between 9, 7, 0 are just strange, like someone cut something from there and stamped another thing there.
The samples they showed at Tech Day were even more messed up on the lettering (picture courtesy of Tom's Hardware)

LittleBroThis is from news about a week ago, there's supposed to be a pic of R9 9900X:
videocardz.com/newz/italian-zen-5-review-ryzen-9-9900x-falls-short-against-ryzen-7-7800x3d-in-gaming
Take it with a grain of salt as well.
That was never news. AMD confirmed at Computex that Ryzen 9000 won't beat Ryzen 7000X3D in gaming
Visible NoiseHoly Crap there’s a lot of AMD cope in this thread. Read what AMD said: "During final checks, we found the initial production units that were shipped to our channel partners did not meet our full quality expectations”.

They shipped defective chips.
"Full quality expectations" definitely includes IHS with correct prints. It says nothing about if the chips were defective or not.
Typos on IHS' have been confirmed by several completely separate sources.
Only thing not really confirmed is why Ryzen 9 models are delayed too, and more than Ryzen 5/7 with wrong prints on IHS
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#74
mkppo
SL2All you get is a laugh emoji in return, don't bother.

Questions keeps on coming, like this.
Strange, i've seen him post the same BS in other threads and at one point it just gets annoying. Hate reading posts that make zero sense but i guess i'll just ignore
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#75
Sunny and 75
piloponthThis issue could easily be solved by blaming MB manufacturers, rounds of BIOS & microcode updates, and finally hiding the problem under the carpet.
XD!
SL2Best comment so far
100%
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