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Newegg Puts an End to Counterfeit CPU Saga

The controversy surrounding Newegg's shipment of counterfeit Intel Core i7 920 processors to some customers has finally met its logical conclusion, with Newegg disposing facts and making great headway in resolving the issue with affected customers. In a statement to HardOCP.com, Newegg said that it is conducting a thorough investigation in collaboration with Intel and law-enforcement agencies, to get to the bottom of how counterfeit merchandise could get into its supply chain.

Another major revelation here is that Newegg named IPEX as the supplier behind the merchandise, and not another supplier called D&H Distributing, which the media was fairly confident in alleging for this controversy. The said company earlier issued cease and desist orders to those media sources for misinformation and wrongfully dragging it into the issue.

The supplier, IPEX, had initially told Newegg that it had accidentally shipped "demo boxes", a keyword Newegg adopted in its initial press statement and communications to affected customers. In course of time, it was found out that these so-called demo boxes indeed were counterfeits. Newegg has terminated its business relations with IPEX. Sections of the media which named D&H Distributing in the controversy tendered their apologies.

Intel Steps into Alleged Counterfeit Core i7 920 Sale Issue

After last week's report on some of Newegg.com's customers receiving what the store calls "demo boxes" that it described to have been accidentally shipped by one of its "long term partners", Intel stepped in with a clarification on how it looks at these anomalies. In a statement to HardOCP.com, Intel's Dan Snyder said "Intel has been made aware of the potential for counterfeit i7 920 packages in the marketplace and is working to how many and/or where they are being sold. The examples we have seen are not Intel products but are counterfeits. Buyers should contact their place of purchase for a replacement and/or should contact their local law enforcement agency if the place of purchase refuses to help."

The "examples" Intel is referring to in the statement are these so-called "demo boxes", apparently 300 of them, which could be out on the loose. Meanwhile, Newegg.com is making efforts to get in touch with each of the affected customers and rush-delivering genuine merchandise or providing 100% refund, depending on what the customer chooses. While the whole episode seems to have taken a toll on Newegg's image as one of the most reliable, efficient, and competitive online retailers which it built over years, in the line of fire seems to be its "long term partner", a certain distributor in charge of these Intel processors. The same company sent cease and desist letters to some online publications to withdraw their reports on this issue, blaming them for publishing "untrue statements" about it. However Intel's statement adds clarity to the issue. Indeed some customers may have received "counterfeits", and indeed there are no such things as "demo boxes", at least as far as Intel is concerned. That said, whoever is behind these "demo boxes" still stands to face the law for infringement and imitation of Intel's product design, and trying to profit from it.

Newegg.com Botchup Sends Several Core i7 'Demo Boxes' to Customers

Newegg.com, one of America's leading online retailers of computer hardware and related sales, on its official Twitter page admitted to a botchup with one of its long-term partners that resulted in several customers who ordered Intel Core i7 processors receiving what it calls "Demo Boxes". These boxes probably are used to demonstrate what the boxes look like or weigh, or probably it's a case of "adulteration", forgery, and counterfeiting. Each of these so-called demo boxes contain a completely non-functional dummy of the processor, heatsink fan, and the instruction leaflet. When opened, the three don't really look like mockups, but when packed into the box, can easily pass off as the product.

Newegg swung into action after several customers got back to it reporting "fake Core i7 920" chips. Many of them were taken aback when their $290 investment yielded a big chunk of plastic, and a slab of metal on which is strapped on the processor's IHS. The chunk of plastic is molded roughly to the shape of an HSF, and a sticker of the HSF's top was pasted, so it could be visible from the little window on the box that lets you see the HSF. Newegg said that it has acknowledged that a number of "demo boxes" were shipped, and that its staff is working directly with each of the affected customers to resolve the issue at the earliest. It kind of begs the question: where did so many so-called demo boxes come from, and why are there so many of them?

Gulftown Product Name and Tentative Price Surfaces

Contrary to older reports, Intel will stick to the Core i7 brand identifier to sell its first consumer (client) six-core processor based on the Nehalem architecture, codenamed "Gulftown". The first offering of these socket LGA-1366 processors, is the Core i7 980X Extreme Edition. Its positioning and pricing shows that Intel will replace its current flagship desktop processor, the Core i7 975 Extreme Edition with it, and at the very same price-point of US $999 (in 1000 unit tray quantities).

A future price list also shows that the Core i7 980X Extreme Edition is slated for March 2010. A month ahead of its launch, Intel will introduce the Core i7 930, which succeeds the Core i7 920 at its price-point of $284. The Gulftown core will be manufactured on Intel's brand new 32 nm HKMG process, it features 6 processing cores with 12 threads (HyperThreading Technology), triple-channel DDR3 memory with its integrated memory controller, 6.4 GT/s QPI link to the Intel X58 Express chipset, 12 MB of L3 cache, compatibility to platforms that support the Core i7 9xx processors, and 130W TDP. The Core i7 980X Extreme Edition comes with a clock speed of 3.33 GHz, The Core i7 930 on the other hand, is a quad-core processor which runs at 2.80 GHz.

Intel to Cannibalize Core i7 920 / 940

Prepare to bid farewell to the $400 Core i7 upgrade dream. Chip major Intel is reportedly planning to discontinue some of the relatively affordable Core i7 processors, including the most commercially successful model, the 920. Cannibalizing the Core i7 920 and 940, will create market headroom for the company's upcoming Core i5 "Lynnfield" processors. Internal analysis reportedly show that the high-end Lynnfield processors perform too close to the lower models of Core i7, and that could potentially affect sales of those high-end Core i5 chips. Perhaps Intel is trying to oil the segment to make the most profits. Sources at motherboard manufacturers tell that the companies are already working on adjusting their X58 product lines to cater to the future lines of Core i7 processors, which, may start with the $649 Core i7 950 and beyond. What's more, 950 is expected to get the axe later down the line. It may have certainly been a good couple of quarters for you, saving for triple channel memory, true dual PCI-E x16 motherboards, and the elusive Core i7 920. You may want to execute your plans now, or change them.

Kingston Readying 24 GB DDR3 ValueRAM Kit

Kingston Memory putting memory technology development in the right direction, by upping the per-module density to 4 GB. When produced in a large scale, the modules may go into making 2x 4 GB dual-channel, 3x 4 GB and 6x 4 GB triple-channel memory kits. The company put engineering samples of its new 4 GB ValueRAM modules to test.

In its teaser video (dubbed tech demo), using a Gigabyte GA-EX58-UD5 and Intel Core i7 920 based system, Kingston was able to demonstrate a mammoth 24 GB of system system memory by smoothly operating several virtual machines, which serves as a valid test to show how 24 GB of memory helps. The video was posted on YouTube and can be watched here. Kingston notes its pre-production 6x 4 GB kit to cost around $2000 to produce.

New Core i7 975 Extreme Edition Surfaces

Intel is planning on a newer flagship desktop CPU to lead the Core i7 Extreme Edition pack: the Core i7 975 Extreme Edition (XE). The model surfaced at an XtremeSystems forum thread where overclockers FUGGER and Mikeguava took a shot at the 3DMark05 world record of 45,474 3DMarks, set by AMD at its presentation of the Phenom II X4 processor running at speeds of around 6.30 GHz. The overclockers used a bench consisting of the new Core i7 975 XE, Gigabyte GA-EX58 Extreme motherboard, two Radeon HD 4870 X2 accelerators in a CrossFireX setup, powered by a PC Power & Cooling Silencer 750W PSU. The CPU was cooled by a custom-made copper cooling pot. At a clock speed of 5,239 MHz and the graphics cards running at reference speeds, the bench cracked the world record to reach 47,026.

During the course of this feat however, we get to know more about the Core i7 975 XE. The new premium offering by Intel comes with a clock speed of 3.33 GHz. It achieves this frequency using a bus multiplier of 25X. Intel built this chip on the new D0 revision of the Bloomfield core, on which the company also plans to release fresh batches of the Core i7 920. Apart from the unlocked bus multiplier and the broader QuickPath Interconnect bandwidth of 6.4 GT/s, other features remain standard: 4 processing cores supporting 8 threads with HyperThreading enabled, 256 KB of L2 cache per core, 8 MB of shared L3 cache, and a triple-channel DDR3 memory interface.

Intel Plans New Stepping for its 2.66GHz Core i7 920 Processor

Intel has announced plans to supply its partners and distributors with a new batch of Core i7 920 processors, that have their stepping updated from the current C-0 to D-0. Ready to ship on March 2nd, the new stepping will feature:
  • New S-spec (from SLBCH to SLBEJ) and Material Master numbers for the converting products.
  • CPUID will change from 0x000106A4 to 0x000106A5.
  • The electrical, mechanical and thermal specifications remain within the current specifications. Intel anticipates no changes to customer platforms designed to previous Intel guidelines.
  • Readable serial number will be removed from the package ink swatch to fully mitigate the potential risk of the IHS cosmetically overlapping a marked serial number. There is no change to the ULT matrix content which continues to contain the serial number.
A motherboard BIOS update will be required to identify the new stepping CPUs correctly.

Phenom II X4 Suggested Retail Prices Surface

AMD will be launching its 45nm desktop CPU lineup with two of its flagship CPUs, the Phenom II X4 940 Black Edition and Phenom II X4 920, clocked at 3.00 GHz and 2.80 GHz respectively. Retailers can start selling these two processors in the processor in a box (PIB) form starting from January 8.

The suggested retail prices for the EMEA region according to NordicHardware are around 250€ for the Phenom II X4 940 Black Edition and 220€ for the Phenom II X4 920. The same source points at the US markets' suggested pricing, which states US $280 for the Phenom II X4 940 Black Edition, and $230 for the Phenom II X4 920. This puts AMD's flagship processor in the price range of Intel's Core i7 920 and Core 2 Quad Q9450 processors, while AMD's platform costs will be much lower than those of the Intel Core i7.

Alienware Intros its Fleet of Core i7-based Systems

Alienware introduced its fleet of high-performance gaming PCs based on Intel's newest Core i7 processors. The range is branded as Area 51 X-58. Its range starts from US $1,349, with the base model using the Core i7 920 processor, which is configurable to Core i7 940 and the Core i7 965 Extreme Edition. Memory options go up to 12 GB of DDR3 1066 MHz memory, and base graphics card being the ATI Radeon HD 4870, configurable up to NVIDIA GeForce GTX 280 SLI or Radeon HD 4870 X2 CrossFireX.

There are options for up to 2 TB of storage, or the option to pick performance over storage, with two WD VelociRaptor 300 GB drives in RAID 0. Parallel to this brand is Alienware's other brand, the ALX X-58. The ALX comes with the same base CPU and memory, but ATI Radeon HD 3870 X2 or two GeForce 9800 GTX, 2 TB of storage, along with the option of a Blu-Ray burner. The ALX X-58 starts at $3,699. These systems come equipped with 700, 1000 or 1200W power supplies depending on the hardware opted for.

Core i7 Retail Packaging Pictured

Intel will be releasing its newest processor: the Core i7, in the days to come. The first releases of the i7 are based on the Bloomfield core, which happens to be the poster-boy for the Intel Nehalem CPU architecture. The processor uses Intel's new LGA-1366 socket, it is a quad-core processor with HyperThreading enabled.

Expreview pictured the Core i7 (non Extreme) package, which reveals a largely standard pack that's seen on Intel's processors these days. Also pictured is Intel's stock cooler for the non-Extreme i7 processors, which largely resembles the stock-coolers of most Intel processors. It consists of a central block made of copper, which makes contact with the CPU. The thermal interface material is pre-applied to it. Aluminum fins project radially from the block, which fork into thinner fins, to increase surface-area. Also included in the package is the related documentation, warranty declaration and bezel sticker. The CPU pictured by Expreview is the i7 920, clocked at 2.66 GHz, with 8 MB L3 cache. The processor has a QuickPath Interconnect speed of 4800 MT/s.
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