The controversy surrounding Newegg's shipment of counterfeit Intel Core i7 920 processors to some customers has finally met its logical conclusion, with Newegg disposing facts and making great headway in resolving the issue with affected customers. In a statement to HardOCP.com, Newegg said that it is conducting a thorough investigation in collaboration with Intel and law-enforcement agencies, to get to the bottom of how counterfeit merchandise could get into its supply chain.

Another major revelation here is that Newegg named IPEX as the supplier behind the merchandise, and not another supplier called D&H Distributing, which the media was fairly confident in alleging for this controversy. The said company earlier issued cease and desist orders to those media sources for misinformation and wrongfully dragging it into the issue.

The supplier, IPEX, had initially told Newegg that it had accidentally shipped "demo boxes", a keyword Newegg adopted in its initial press statement and communications to affected customers. In course of time, it was found out that these so-called demo boxes indeed were counterfeits. Newegg has terminated its business relations with IPEX. Sections of the media which named D&H Distributing in the controversy tendered their apologies.