Monday, January 31st 2011
![Intel](https://tpucdn.com/images/news/intel-v1739475473466.png)
Intel Identifies Sandy Bridge Chipset Design Error, All Shipments Stopped
As part of ongoing quality assurance, Intel Corporation has discovered a design issue in a recently released support chip, the Intel 6 Series, code-named Cougar Point, and has implemented a silicon fix. In some cases, the Serial-ATA (SATA) ports within the chipsets may degrade over time, potentially impacting the performance or functionality of SATA-linked devices such as hard disk drives and DVD-drives. The chipset is utilized in PCs with Intel's latest Second Generation Intel Core processors, code-named Sandy Bridge. Intel has stopped shipment of the affected support chip from its factories. Intel has corrected the design issue, and has begun manufacturing a new version of the support chip which will resolve the issue. The Sandy Bridge microprocessor is unaffected and no other products are affected by this issue.The company expects to begin delivering the updated version of the chipset to customers in late February and expects full volume recovery in April. Intel stands behind its products and is committed to product quality. For computer makers and other Intel customers that have bought potentially affected chipsets or systems, Intel will work with its OEM partners to accept the return of the affected chipsets, and plans to support modifications or replacements needed on motherboards or systems. The systems with the affected support chips have only been shipping since January 9th and the company believes that relatively few consumers are impacted by this issue. The only systems sold to an end customer potentially impacted are Second Generation Core i5 and Core i7 quad core based systems. Intel believes that consumers can continue to use their systems with confidence, while working with their computer manufacturer for a permanent solution. For further information consumers should contact Intel at www.intel.com on the support page or contact their OEM manufacturer.
For the first quarter of 2011, Intel expects this issue to reduce revenue by approximately $300 million as the company discontinues production of the current version of the chipset and begins manufacturing the new version. Full-year revenue is not expected to be materially affected by the issue. Total cost to repair and replace affected materials and systems in the market is estimated to be $700 million. Since this issue affected some of the chipset units shipped and produced in the fourth quarter of 2010, the company will take a charge against cost of goods sold, which is expected to reduce the fourth quarter gross margin percentage by approximately 4 percentage points from the previously reported 67.5 percent. The company will also take a charge in the first quarter of 2011which will lower the previously communicated gross margin percentage by 2 percentage points and the full-year gross margin percentage by one percentage point.
Updated 2011 First Quarter and Full Year Outlook
Separately, Intel recently announced that it had completed the acquisition of the Infineon Technologies AG Wireless Solutions business, which will now operate as the Intel Mobile Communications group. The company also expects to complete the acquisition of McAfee by the end of the first quarter.
The effects of the chipset issue and these transactions are incorporated into the company's revised outlook. The company now expects first-quarter revenue to be $11.7 billion, plus or minus $400 million, compared to the previous expectation of $11.5 billion, plus or minus $400 million. Gross margin percentage is now expected to be 61 percent, plus or minus a couple percentage points, compared to the previous expectation of 64 percent, plus or minus a couple percentage points. Spending (R&D plus MG&A) is now expected to be approximately $3.6 billion, compared to the previous expectation of approximately $3.4 billion.
The full-year revenue growth percentage is now expected to be in the mid-to high teens, compared to the company's prior expectation of approximately 10 percent. Full-year gross margin is now expected to be 63 percent, plus or minus a few percentage points, compared to the previous expectation of 65 percent, plus or minus a few percentage points. Spending (R&D plus MG&A) is now expected to be $15.7 billion, plus or minus $200 million, compared to the company's previous expectation of $13.9 billion, plus or minus $200 million. Research and development (R&D) spending is now expected to be approximately $8.2 billion, compared to the previous forecast of $7.3 billion.
All other expectations for the first-quarter and full-year remain unchanged. With the exception of McAfee, the outlook for the first quarter and full year do not include the effect of any acquisitions, divestitures or similar transactions that may be completed after Jan. 31. The acquisition of McAfee is subject to customary closing conditions.
For the first quarter of 2011, Intel expects this issue to reduce revenue by approximately $300 million as the company discontinues production of the current version of the chipset and begins manufacturing the new version. Full-year revenue is not expected to be materially affected by the issue. Total cost to repair and replace affected materials and systems in the market is estimated to be $700 million. Since this issue affected some of the chipset units shipped and produced in the fourth quarter of 2010, the company will take a charge against cost of goods sold, which is expected to reduce the fourth quarter gross margin percentage by approximately 4 percentage points from the previously reported 67.5 percent. The company will also take a charge in the first quarter of 2011which will lower the previously communicated gross margin percentage by 2 percentage points and the full-year gross margin percentage by one percentage point.
Updated 2011 First Quarter and Full Year Outlook
Separately, Intel recently announced that it had completed the acquisition of the Infineon Technologies AG Wireless Solutions business, which will now operate as the Intel Mobile Communications group. The company also expects to complete the acquisition of McAfee by the end of the first quarter.
The effects of the chipset issue and these transactions are incorporated into the company's revised outlook. The company now expects first-quarter revenue to be $11.7 billion, plus or minus $400 million, compared to the previous expectation of $11.5 billion, plus or minus $400 million. Gross margin percentage is now expected to be 61 percent, plus or minus a couple percentage points, compared to the previous expectation of 64 percent, plus or minus a couple percentage points. Spending (R&D plus MG&A) is now expected to be approximately $3.6 billion, compared to the previous expectation of approximately $3.4 billion.
The full-year revenue growth percentage is now expected to be in the mid-to high teens, compared to the company's prior expectation of approximately 10 percent. Full-year gross margin is now expected to be 63 percent, plus or minus a few percentage points, compared to the previous expectation of 65 percent, plus or minus a few percentage points. Spending (R&D plus MG&A) is now expected to be $15.7 billion, plus or minus $200 million, compared to the company's previous expectation of $13.9 billion, plus or minus $200 million. Research and development (R&D) spending is now expected to be approximately $8.2 billion, compared to the previous forecast of $7.3 billion.
All other expectations for the first-quarter and full-year remain unchanged. With the exception of McAfee, the outlook for the first quarter and full year do not include the effect of any acquisitions, divestitures or similar transactions that may be completed after Jan. 31. The acquisition of McAfee is subject to customary closing conditions.
166 Comments on Intel Identifies Sandy Bridge Chipset Design Error, All Shipments Stopped
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I was thinking about getting a SB but was unsure. I'm quite sure now! Looks like there will be a delay:laugh:
I've been an AMD guy since my K6-2, every single motherboard I've had has died in one way or another after a handful of years. Nothing else gone bad, just motherboards. Strictly AMD chipsets too. Granted, I've done my fair share of OC'ing in the past, but I just figured it was the cost of keeping a board for 2+ years at a time. So finally I've gotten to the point in my career where I have a fair amount of money stashed away for a nice rig and I go to Intel. Pick up a new P67 board and Sandy 2500k, well look at my specs I guess.
You can imagine my reaction on hearing this news :banghead::cry:
Then I started digging into what was actually the problem with the board. Anand has a nice article up that goes into some detail and what can cause the SATA 2 to fail. Basically sticking your motherboard into an oven and over volting the SB. :twitch:
Yeah, I'm not planning on any of that nonsense. On top of that, the SATA 3 ports will still work regardless and if I REALLY need more SATA 2 ports, I'll probably end up with a PCIe RAID card anyway. So, while defective these early boards might be, all reports point to over volting in the short term, and regular use at around the ~3 year mark for points of failure. For the SATA 2 ports.
I can deal with that. :pimp:
waiting for the revision...
"Hi Paul
At this moment we don’t have any official statement yet due to we have not yet been contact by Intel nor by our Biostar HQ office in Taiwan regarding the issue. We most likely won’t get a response until next week because Taiwan is currently on a one week Holiday break, Chinese New Year. However at this moment we are putting hold on the items until we can further clear things up."
forums.ncix.com/forums/?mode=showthread&forum=116&threadid=2309652&pagenumber=1&msgcount=1&subpage=1
forums.ncix.com/forums/?mode=showthread&forum=116&threadid=2309652&pagenumber=1&msgcount=1&subpage=1 - Just incase I screwed the hyperlink (trying to do this on the go)
-- Notice: Motherboards Based on Intel® 6 Series Chipsets --
-- GIGABYTE Acknowledges Intel’s Alert for Regarding 6 Series Chipset --
Taipei, Taiwan – February 1, 2011 – GIGABYTE TECHNOLOGY Co., Ltd, a leading manufacturer of motherboards, graphics cards and other computing hardware solutions, today announced that GIGABYTE has been alerted by Intel about a 6 series chipset design error. GIGABYTE is working closely with Intel® to minimize the inconvenience to customers and retail stores with regard to related issues.
A recent statement from Intel indicates that they expect full 6 series chipset volume recovery in April, 2011. GIGABYTE will produce and deliver new motherboards with the updated Intel 6 series chipset when the new chipsets become available. GIGABYTE prides itself in having the highest service quality in the industry, and as such we will resolve this issue with minimal impact on our customers.
Additional information will be added to the official motherboard website and the GIGABYTE Tech Daily blog as the situation develops.
Our SATA 3 ports should get the job done in the meantime :)
Thanks for the info ;)
EDIT
Here's Amazon's reply:
amazon seem to be doing it a crap way, and telling you to deal with asus.
I'm curious how long the full refunds will be good for...I like my current board but if there's something better by the time the redesigned P67 boards ship out, perhaps a free upgrade.
overall intel is the only one who really loses out, as everyone gets replacements.