Wednesday, March 5th 2025

Corsair Comments on GeForce RTX 50-series "Missing ROPs" Controversy, Identifies One Customer Return

Last month, TechPowerUp was heavily involved in the identification of missing ROPs across newly released GeForce RTX 50-series graphics cards. NVIDIA, board partners and system integrators have (largely) acknowledged these issues. Certain companies have initiated the processing of customer returned units, but a pre-built PC specialist—CyberPowerPC—revealed a more proactive approach when dealing with less-than-pedigree hardware. Corsair has weighed in on the matter, since its ORIGIN and Vengeance businesses are involved in the building and sale of modern gaming rigs. A company rep—CorsairLucky—provided some insight on their official subreddit: "upon learning of this issue, we immediately implemented a thorough review of the detailed production reports for each system shipped to date. Matching the expected breadth of this issue, we have identified only one customer with an affected GPU and are actively working with them to provide a replacement."

Team Green posits that only 0.5% of released "Blackwell" GPU-based products are affected, Corsair's statement also refers to this percentage statistic. Several media outlets have posited that NVIDIA has produced a "conjectured" figure—in particular, the claimed 0.5% stat was questioned by Gamers Nexus. According to VideoCardz's inside track, NVIDIA's launch of GeForce RTX 5070 cards was delayed due to a number of factors—including lower than expected ROP counts. Earlier today, Team Green confirmed that its GeForce RTX 5070 Founders Edition launch window has been pushed into "late March."
Corsair has seemingly followed CyberPowerPC's lead; with a revised quality assurance (QA) process—CorsairLucky's post outlined some extra steps: "in light of the recent issue regarding NVIDIA's RTX 50-series ROP discrepancies, we want to assure our customers that we are taking proactive measures to ensure the integrity of every system we ship. While reports indicate that this issue affects approximately 0.5% of RTX 50-series GPUs, we believe that any potential performance deviation is unacceptable. We must also be transparent and acknowledge that, initially, our testing procedures did not flag this specific ROP discrepancy during our production process...Please see our latest Explorer Article for more information on the rigorous, multi-stage testing that we've implemented to validate the correct ROP count and to check if your Vengeance/ORIGIN PC is affected."
Sources: Corsair Subreddit, VideoCardz, Corsair Explorer, Corsair Blog - RTX 50-Series ROP Issues
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14 Comments on Corsair Comments on GeForce RTX 50-series "Missing ROPs" Controversy, Identifies One Customer Return

#1
rusTORK
we have identified only one customer with an affected GPU and are actively working with them
Possibly a typo?
Posted on Reply
#2
Aquilino
rusTORKPossibly a typo?
That reminds me of "Life of Brian": "We found a spoon, sir!"
Posted on Reply
#3
dgianstefani
TPU Proofreader
rusTORKPossibly a typo?
What part of this is a typo?
Posted on Reply
#4
3x0
Are they contacting each and every customer that already have a system to check whether their GPU is affected? Or are they claiming one incident by proactively checking PCs before shipping them?

If not, then this number is absolutely meaningless, the title could be "One customer checked their GPU and confirmed an issue with ROPs", who knows how many didn't bother to check and are affected.
Posted on Reply
#5
rusTORK
Isn't "them" a plural?

"we have identified only one customer with an affected GPU and are actively working with him (or her)"
Posted on Reply
#6
Solaris17
Super Dainty Moderator
rusTORKIsn't "them" a plural?

"we have identified only one customer with an affected GPU and are actively working with him (or her)"
In english you can use it as a singular; in this case if the gender isnt known or they dont want to reveal it.

but this is way off topic.
Posted on Reply
#7
Carillon
would it be possible to have drivers detect the defects on installation and warn the user to return the card immediately?
Posted on Reply
#8
Daven
One return and hundreds of unaware customers who don’t know or don’t bother to check. The price Nvidia users pay for their loyalty.
Posted on Reply
#9
Dragokar
DavenOne return and hundreds of unaware customers who don’t know or don’t bother to check. The price Nvidia users pay for their loyalty.
Most of them arent even aware of this issue.
Posted on Reply
#10
Cheeseball
Not a Potato
What GPU brand does Corsair use in their pre-builts? NVIDIA FE's? I checked that Reddit thread and their Explorer article and can't identify it.
Posted on Reply
#11
slyphnier
CheeseballWhat GPU brand does Corsair use in their pre-builts? NVIDIA FE's? I checked that Reddit thread and their Explorer article and can't identify it.
there people in reddit reporting(few years old post) they got whatever corsair have on their stock, like palit gamerock etc.
for 50-series, most early buyer people probably getting FE
Posted on Reply
#12
CoD511
3x0Are they contacting each and every customer that already have a system to check whether their GPU is affected? Or are they claiming one incident by proactively checking PCs before shipping them?

If not, then this number is absolutely meaningless, the title could be "One customer checked their GPU and confirmed an issue with ROPs", who knows how many didn't bother to check and are affected.
I'm guessing myself that a report of the system is saved from software like HWInfo64 before shipping for their future reference and verification in an database. It'd have info on which GPU is in the system and its ROP count.
Posted on Reply
#13
freeagent
Corsair sent that unit out the door?

Assuming they signed off on all the testing..

Lol.. good job.
Posted on Reply
#14
AsRock
TPU addict
I guess no ones checking if they are fully working before leaving who's factory, shame on them all.
Posted on Reply
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