Monday, April 15th 2019

MSI Betrays AMD's Socket AM4 Longevity Promise: No Zen2 for 300-series?

Greedy motherboard vendors such as MSI want you to buy a new motherboard every two generations of processor for no sound reason at all. MSI is reportedly blocking support for 3rd generation Ryzen "Matisse" processors on its AMD 300-series chipset motherboards, including those based on high-end AMD X370 and OC-capable B350 chipsets. This would also put those who own $300 motherboards such as the X370 XPower out of luck. To recap, AMD announced on numerous occasions that it doesn't want to be a greedy clique like its competitor, by forcing motherboard upgrades and promised that socket AM4 motherboards will be backwards and forwards compatible with at least four generations of Ryzen processors, running all the way up to 2020.

This normally should mean that any 300-series motherboard must support 4th generation Ryzen processors with a simple BIOS update. Most 300-series motherboards, including from MSI, even ship with USB BIOS Flashback feature to help with forwards compatibility. Unfortunately, motherboard companies such as MSI care more about their bottom-lines than the consumer. In a support e-mail to an X370 XPower Titanium owner, MSI confirmed that it will not extend Zen 2 support to AMD 300-series. Other motherboard vendors could follow MSI's suit as a representative of another motherboard vendor, on condition of anonymity, told TechPowerUp that "Zen 2" processors have steeper electrical requirements that 300-series motherboards don't meet. This is an excuse similar to the one Intel gave for the planned obsolescence of its 100-series and 200-series chipsets, even as it was repeatedly proven that those motherboards can run and overclock 9th generation processors with custom firmware just fine. Would MSI care to explain whether a B450M PRO-M2 has a stronger VRM than an X370 XPower Titanium to warrant "Zen 2" support? Will all "Zen 2" processor SKUs have steep electrical requirements? Will there not be any SKUs with double-digit-Watt TDP ratings?

Update (16/04): MSI posted a clarification on this issue.
Source: master3553 (Reddit)
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335 Comments on MSI Betrays AMD's Socket AM4 Longevity Promise: No Zen2 for 300-series?

#177
notb
Musselsand if you find out MSI are the only brand that doesnt let you upgrade, they get zero money from your future builds
They get zero money from my CPU upgrade anyway. And why wouldn't they get money from my future build? I'll be replacing both mobo and CPU then, right?

For better part of a decade 90-95% of x86 PC owners were totally fine with new sockets coming every 2 years. This means there's a big enough group that should be OK with MSI decision (even if it was pure greed, which seems not to be the case).
MSI should have no problem keeping their market share - they'll just focus on a more profitable client group who buy stuff more often. This is what all companies do. You're never after all possible consumers. You're "giving" the worst to your competition.
Chloe PriceX470 Gaming Plus here so I guess no problems coming.
You really have no guarantee. That's the whole point. AMD never said that cutting edge CPUs will be available for all AM4 motherboards.
"AM4 supported until X" could simply mean you'll be able to buy any CPU (in case yours dies). We knew from the start that moving to 7nm and different architecture could mean huge problems.
RH92but still doesn't explain why Asus has already pushed bios with Zen 2 support on their 300 series so the chip limitation argument can't explain everything !
Which motherboard precisely? People on forums mention particular models that have huge BIOS storage (up to 128MB). So some will work and some may not. At this point we don't know that for sure.
What we know is that AMD is very quiet about this. :-)
Posted on Reply
#179
RH92
notbWhich motherboard precisely?
Most of their X370s and probably B350s aswell i haven't checked for all of them .
notbPeople on forums mention particular models that have huge BIOS storage (up to 128MB). So some will work and some may not.
Peoples are confusing MB ( byte ) with Mb ( bits ) ASUS boards have 128Mb wich equals to 16MB so yeah nothing special here to my understanding that's the case with all 300 series .
notbWhat we know is that AMD is very quiet about this. :)
Considering AMD has probably very litle to do with this i don't see any particular reason why AMD should go crazy on what seems to be an MSI only realated issue ( that yet remains to be confirmed ) .

We better wait for an official MSI statement before jumping on any conclusion !
Posted on Reply
#180
kings
It will be perfectly normal if some boards don´t receive the updates, either due to lack of size in Bios, weak power circuit, etc ...

But until there's something official from AMD or the manufacturers, this could be just smoke. We will see how things progress.
Posted on Reply
#181
notb
RH92Peoples are confusing MB ( byte ) with Mb ( bits ) ASUS boards have 128Mb wich equals to 16MB so yeah nothing special here to my understanding that's the case with all 300 series .
Correct. I went through current lineup. There are some motherboards with 32MB. Haven't seen anything larger.
Sorry, BIOS storage capacity is not something I'm usually thinking about (and no consumer should, to be honest).
Considering AMD has probably very litle to do with this i don't see any particular reason why AMD should go crazy on what seems to be an MSI only realated issue .
Because it's AMD's platform. They could have just told MSI to put use larger memory, because it will be handy 2 years later. That's what you expect from a business partner.
Instead, we have (still: potentially) a sad situation when such a tiny detail ruins one of the main reasons people moved to AMD.
This is also a big PR problem for the Red team.

And this kind of cooperation problems is nothing new. Did you already forget how Ryzen launch looked? Motherboard makers didn't get the specification early enough to prepare mobos. They came late and 1st generation was quite poor. There was also a problem with coolers (similar reason).

AMD is a big and experienced company. They shouldn't make such simple errors. And we should demand more.
Once in a while we have a discussion with "why aren't OEMs using Ryzen"? Well... it does seem like AMD is not a model business partner...
We should better wait for an official MSI statement before jumping on any conclusion !
Since this went public and the problem seems real, MSI is most likely trying to find a way to make Zen 2 compatible (maybe working together with AMD). I wouldn't expect an official statement anytime soon.

I would, however, like a statement from AMD. They're the ones who fed us with that "supported until 2020" slogan. They should simply say what that means.
Posted on Reply
#182
EarthDog
notbI would, however, like a statement from AMD. They're the ones who fed us with that "supported until 2020" slogan. They should simply say what that means.
AMD said the SOCKET is supported to 2020. AMD did not mention a chipset IIRC.
Posted on Reply
#183
R0H1T
notbI would, however, like a statement from AMD. They're the ones who fed us with that "supported until 2020" slogan. They should simply say what that means.
I guess in the age of Intel, where they've introduced 3 new sockets since SKL in 3 years, you've forgotten what that means? LGA 775 ring a bell perhaps?
Posted on Reply
#184
Assimilator
There is an easy way to determine if what Guru3D posted is correct: if you have a non-MSI board that you updated to Zen 2 microcode, read the part number of the BIOS chip, and post it! MSI X370 XPower Titanium Gaming is confirmed to have a 16MB/128MiB BIOS chip, so if other boards that do support the new microcode have larger-capacity chips, the answer is clear.
notbThey could have just told MSI to put use larger memory, because it will be handy 2 years later. That's what you expect from a business partner.
Based on my anecdote I posted earlier in the thread, I reckon MSI takes a "cost down" approach to implementing CPU manufacturers' designs. Instead of simply implementing the reference design, and then *supplementing* it with better or more components as needed, MSI does the opposite and cuts out bits until the design no longer works... then they add back the last bit that made the thing worked, and ship it.

In this case, they probably looked at the reference BIOS chip, then looked at the BIOS file size (maybe removed a whole bunch of null bytes), and determined that actually, the reference BIOS chip of 32MB is "unnecessarily large", so they substituted a 16MB chip - never considering what that would mean down the line.

This sort of miserly penny-pinching is what saves companies millions in the short term and wins managers performance awards, but when the bad PR comes back to bite...
Posted on Reply
#185
R0H1T
I doubt this saved them millions, a few hundred thousand $ at best & cheapskates sounds just about right this time!
Posted on Reply
#186
notb
AssimilatorBased on my anecdote I posted earlier in the thread, I reckon MSI takes a "cost down" approach to implementing CPU manufacturers' designs. Instead of simply implementing the reference design, and then *supplementing* it with better or more components as needed, MSI does the opposite and cuts out bits until the design no longer works... then they add back the last bit that made the thing worked, and ship it.
Isn't this a standard approach? Do you think they shouldn't do it like that?
In this case, they probably looked at the reference BIOS chip, then looked at the BIOS file size (maybe removed a whole bunch of null bytes), and determined that actually, the reference BIOS chip of 32MB is "unnecessarily large", so they substituted a 16MB chip - never considering what that would mean down the line.
And AMD should simply tell them: "hey, we're making a huge hype around AM4 being easy to upgrade in the future, but it will need 32MB ROM. Don't use anything smaller."
This is what you EXPECT from a business partner.

When you buy a piece of hardware or software from a large supplier, they're expected to send you very detailed documentation, organize training and support during implementation and afterwards.
But more importantly: they usually provide a consultant who sits in your company and makes sure everything works.

I'm pretty sure there's an AMD guy sitting in MSI office or a taxi drive away. What was he doing when they decided to save $0.5 per board on ROM?
What about certification? Isn't AMD checking these products before they launch?
Posted on Reply
#187
jigar2speed
RH92Not sure you know what Journalism is !

Journalism is foremost verifying your information before publishing and im afraid this didn't happened here since we don't have any official statement from MSI . You are confusing Journalism with Sensationalism #clickbait !
Its really sad that a lot of folks don't understand sarcasm but still get what's clickbait.
Posted on Reply
#188
las
Not liking the idea of old mobos and new cpu's anyway.
Posted on Reply
#189
RH92
notbBecause it's AMD's platform. They could have just told MSI to put use larger memory, because it will be handy 2 years later. That's what you expect from a business partner. Instead, we have (still: potentially) a sad situation when such a tiny detail ruins one of the main reasons people moved to AMD.
This is also a big PR problem for the Red team.
I think you are still confused . ASUS with 16GB bios storage is already supporting Zen 2 on their 300series and 16GB seems to be common on all 300series motherboards regardless of the manufacturer so the bios storage limitation argument doesn't hold water . You are trying to blame AMD when everything tends to indicate that they have nothing to do with this !
notbSince this went public and the problem seems real, MSI is most likely trying to find a way to make Zen 2 compatible (maybe working together with AMD). I wouldn't expect an official statement anytime soon. I would, however, like a statement from AMD. They're the ones who fed us with that "supported until 2020" slogan. They should simply say what that means.
Again you are confused . Up untill now MSI never maid an official statement saying they are dropping Zen 2 support on their 300 series , all this story comes from the words of an MSI employee who might or might not be spreading BS so peoples should stop acting as if all this was official and most importantly stop jumping onto conclusions before we get a better picture of what's going on .
Posted on Reply
#190
s8wc3
I opened the X370 titanium BIOS in a hex editor, unless i'm retarded (likely) there is over 230KB free. Probably closer to 250. If you can't fit a microcode update in that..... lol. I'm pretty sure Intel's mc is about 2K, not sure about AMD's, but it sure as hell could fit in 230K.
Posted on Reply
#191
notb
RH92already supporting Zen 2 on their 300series
Proof?
Posted on Reply
#192
1usmus
AMD Memory Guru
Come on guys, Its not funny anymore, this is fake :D:D:D
Posted on Reply
#193
RH92
notbProof?
Google is your friend !
Posted on Reply
#194
notb
RH92Google is your friend !
So you can't prove it, right? :-)
Posted on Reply
#195
RH92
notbSo you can't prove it, right? :)
Should i take this as trolling ? :)
Posted on Reply
#196
r00lz
MSI and Gigabyte dont bother about older than 1 year old motherboard BIOS in general. Longest support of Motherboard BIOS has ASUS and ASrock
Posted on Reply
#197
RH92
jigar2speedIts really sad that a lot of folks don't understand sarcasm but still get what's clickbait.
Yeah even more sad that nothing in your comment indicates you are being sacrastic but i guess we are supposed to read through peoples minds nowadays ....
Posted on Reply
#198
s8wc3
r00lzMSI and Gigabyte dont bother about older than 1 year old motherboard BIOS in general. Longest support of Motherboard BIOS has ASUS and ASrock
Agreed. Though, i've had gigabyte video cards get bios updates years after the fact. Priorities, right?
Posted on Reply
#199
notb
RH92Should i take this as trolling ? :)
Take it as whatever you want.
Has any motherboard manufacturer officially said that 300-series motherboards will be updated to work with Zen 2?
Yes/no?
Also a reminder:
"Zen 2" != "Ryzen 3000-series"
Posted on Reply
#200
R0H1T
The 3xxx mobile chips you are talking about aren't pin compatible with AM4, surely you know that?
Posted on Reply
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