Friday, November 15th 2019
Intel Recalls Boxed Xeon E-2274G Processors Due to Inadequate Stock Cooler Effectiveness
Intel issued a product change notification (PCN) dated November 13, calling for a recall of boxed Xeon E-2274G processors from customers and distributors. The boxed SKU of the E-2274G, which includes a stock cooling solution, has been marked as "discontinued" and "end of life." Intel is offering an E-2274G tray processor (chip-only) as replacement for the returned inventory. The cause for the recall is the cooling solution included in the boxed SKU, which has been found to be insufficient to cool the E-2274G, a 4-core/8-thread processor based on the 14 nm++ "Coffee Lake" microarchitecture, with a rated TDP of 88 W.
The E973708-003 fan-heatsink included with boxed Xeon E-2274G processors is supplied by Foxconn, and has been known to be bundled with Intel's entry-level client-segment processors, such as the Pentium Gold series and Core i3 series (chips with TDP typically rated 65 W or less). It features a thin, circular, all-aluminium heatsink, which lacks a copper core that certain other LGA115x-compatible stock coolers by Intel have. The heatsink makes contact with the CPU over pre-applied TIM on an aluminium surface, with spirally-projecting fins dissipating heat under the fan's airflow. It could be been an oversight bundling such an underpowered cooler with an 88 W TDP processor that's designed for the rigors of mission-critical use-cases such as workstations and small-business servers.Heatsink images courtesy: AndyKingParts (Amazon seller)
Source:
Intel (PDF)
The E973708-003 fan-heatsink included with boxed Xeon E-2274G processors is supplied by Foxconn, and has been known to be bundled with Intel's entry-level client-segment processors, such as the Pentium Gold series and Core i3 series (chips with TDP typically rated 65 W or less). It features a thin, circular, all-aluminium heatsink, which lacks a copper core that certain other LGA115x-compatible stock coolers by Intel have. The heatsink makes contact with the CPU over pre-applied TIM on an aluminium surface, with spirally-projecting fins dissipating heat under the fan's airflow. It could be been an oversight bundling such an underpowered cooler with an 88 W TDP processor that's designed for the rigors of mission-critical use-cases such as workstations and small-business servers.Heatsink images courtesy: AndyKingParts (Amazon seller)
48 Comments on Intel Recalls Boxed Xeon E-2274G Processors Due to Inadequate Stock Cooler Effectiveness
I run intel cpu's in all my rigs (6 at home, 400+ at work), but I would neva, eva, eva even think about using one of their p.o.s. coolers....
I've seen OEMs like Dell put these in machines without any case fan, and even on 65W TDP CPUs they get loud and eventually throttle during sustained load or in some cases even crash the computers.
These coolers are only sufficient if you don't put any sustained load on the CPU, like just light surfing and office work may be fine, but not anything that puts real load on the CPU.
I mean, the fans are Nidecs, so yeah. They are actually pretty darn solid. I am unsure what your point here is, this same design has been around SINCE that era virtually unchanged.
The only varations in consumer land are the copper slug version and the weird briefly made lga1366 tower fan.
I don't mind them offering a separate cooler though, like they did back in the Sandy Bridge-E days, but at least then people get an option. Intel's TDP is "accurate". According to spec, it allows burst speeds beyond the TDP for up to 28 seconds, but not sustained loads over TDP.
So the 65W i9-9900 will have short bursts over 65W, but will throttle and maintain a sustained power usage of ~65W, unless you disable power limiting in the motherboard BIOS settings.
But when the Intel stock cooler tries to cool it at 65W, it will be loud! Loud enough to annoy colleges in an office environment. Starting with Haswell, and even more so with Skylake and Zen 1/2, CPUs have been boosting much more aggressively pushing up towards the TDP in a way only heavily multithreaded workloads used to do. So the need for proper cooling have increased over time.
Even for a value gaming build, I wouldn't recommend anything lower than a cooler in the class of BeQuiet Pure Rock or Cooler Master Hyper 212 EVO. Even the stock coolers provided with Ryzen 3000 are loud and hot, so any build with a 6-core or more from either Intel or AMD deserves a better cooler, and downdraft coolers are inefficient in most computer cases. Finally, you should always have some thermal headroom, as there will always be some buildup of dust in computers.
On dust buildup, yeah, that happens, however it is the user's responsibility to either clean the computer once in a while, or take it somewhere to be cleaned. Sure, most users don't do this... but that's nobody's problem but their own.
On downdraft coolers, I note that these coolers shouldn't pose an issue in any case with adequate airflow. These coolers also have the added benefit of moving some air over VRMs and such.
As per Intel spec (chapter 5). Sustained power (even with Turbo) should be steady at PL1 (TDP rating).
AMD on Zen have a different approach, where TDP is not tied directly to average sustained power, like Intel's is. Downdraft coolers will in most cases recycle some of the air. These really only work well in special cases or open test benches.
Tower coolers in a case with proper intake and exhaust fans and positive pressure will not pull in all the air flowing by, and will not dump its hot air down on the hot VRMs.
The current cooler, AFAIK, is just a thin all aluminum cooler with straight fins.
Edit: It seems Intel actually currently has two different stock coolers that they provide with their CPUs. The lower TDP CPUs seem to come with a stock cooler with straight fins, while the higher TPD chips seem to come with a cooler with curved fins. The big problem that Intel has put themselves in is that the higher you push the clock speed, the more inefficient the processor gets. People expect the processors to run at the boost clocks these days. If the processors drop to their base clock, they call that throttling these days. Whether or not that is the correct way to think is a totally different topic.
So Intel is pushing these high boost clocks and the processors get really inefficient and there is no way the stock cooler can handle them. The 2274G is a 4-Core part, but the boost clock is 4.9GHz, and that is where the stock cooler is going to fail. On the other hand I have an i5-9400 that under full Aida64 stress test load will maintain it's all core boost under load with the stock cooler at only hits 75°C. But it's all core boost is only 3.9GHz. At at that 3.9GHz, HWInfo says the CPU is only using ~55W. I know that power reading isn't totally accurate, but it gives an idea. But anyone that overclocks will tell you that the heat output rises exponentially as clock speeds go up(and the voltages increases go up to make those clock speeds possible).
The 3000-series Wraith Stealth now uses a nastier 7-blade fan than the original version of the Stealth. It is much noisier because of the blade angles. I'm sure it moves more air, allowing AMD to bundle a the cheaper/lighter stealth cooler with chips that would otherwise have needed a Spire cooler instead. The high-quality 5-blade Coolermaster fan on the original Stealth and Spire was QUIET. The new one is audible over typical case fans at almost any RPM.
The 3000-series Wraith Spire now comes without a copper core, and I've seen listings on ebay for non-copper Wraith Spire coolers with both the high-quality, quiet 5-blade fan, as well as the newer, noisy 7-blade fan. The loss of the copper core is pretty bad, but added to the worse fan is a kick in the teeth. I believe the LED-equipped Spire on the 3700X is still using a copper core and quieter 5-blade fan.
The Wraith Prism MAX that I recieved with each and every 3900X I ordered seems to have a nasty fan compared to the original Wraith Prism. Perhaps they've changed the fan OEM but whilst the 2700X and 1800X version of the Wraith MAX had balanced, reasonably quiet fans, most of the new 3900X coolers seem to have no fan balancing and vibrate because of the imbalance. Given that the 3900X will use around 140W with PBO enabled, and with Zen2's rush-to-idle behaviour, the Wraith Prism MAX constantly revs up and down making both a drone from the fan blades at higher RPM and humming loudly because of the imbalance.
So there are now at least a dozen variants of the "three" coolers AMD offer. Take a look on eBay as people sell unused or lightly-used boxed coolers from all three Ryzen generations. Between the copper slug, 5/7 blade fan, no-LED/white-ring/RGB there are probably closer to 20 permutations of AMD Ryzen cooler now, and only a few of them are equal to the well-reviewed models that were extensively tested all over the web at Ryzen's launch.
If AMD/Intel aren't going to bother putting effort into noise levels any more, I'd rather they just didn't bundle the coolers at all. AMD and Intel have no problem putting labels on CPU boxes explaining that there is no integrated graphics and you'll need to use a discrete GPU, so they should have no problem putting a sticker on the box and the IHS warning people to install a cooler. Joe Average may not realise that he needs to buy a cooler before he sees the CPU but he can at least READ a warning label.
I believe the CPU cooler the author meant to refer to is the "E97379-003", as can be seen if you look at the blue label in the pictures he provides. The heat sink of that model does not have a copper core, and that is the model that was typically used for CPU's up to 65w. As as I stated, my E-2176G boxed CPU's have always included the correct "E97378-003" copper core CPU cooler which I believe is used for CPU's up to 95w. Since no other boxed E-21XX or E-22XX series CPU's were recalled...I agree with the author's assumption...I suspect the recall came as a result of some "E97379-003" CPU coolers mistakenly being packaged with some of the E-2274G boxed processors.