Tuesday, February 8th 2022

Intel Optane not Popular with Customers, $600M Loss in 2020

Despite its technical advantages over NAND flash, Intel's Optane memory technology never really took off in the consumer space, largely due to its much higher costs. Based on details from Intel's SEC filings, it would appear that its corporate customers haven't been overly impressed either, as Intel filed a US$576 million loss in 2020 with regards to its Optane business.

As to if this trend continued in 2021, we're going to have to wait and see, but it looks like the losses are set to continue based on its revenue figures, according to Blocks and Files. With this in mind, it seems like Micron's exit from 3D XPoint memory isn't so hard to understand, as the technology is clearly too costly to make up for the benefits on offer, for most of its potential customer base. Transitions to higher-density 3D XPoint memory has also been slow, which might be yet another reason customers have shied away from using it, even as a caching solution in storage servers. It wouldn't surprise us if Intel moves on from Optane/3D XPoint memory in the near future, as the company seems to have shifted its focus firmly away from storage solutions.
Sources: Blocks and Files, via Tom's Hardware
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38 Comments on Intel Optane not Popular with Customers, $600M Loss in 2020

#26
Selaya
Actually there's 22110 and 2280 m.2 versions of Optane (both consumer- and enterprise-branded ones, first gen)
they performed as you would expect them to, overheat city
Posted on Reply
#27
R0H1T
watzupkenIntel and Micron actually tried to improve the weaknesses of the product
The only real weakness, if you could call it that, was the price & they obviously didn't get that down enough.
Posted on Reply
#28
chrcoluk
The advantages just were not mind blowing to justify the cost in my opinion.
Posted on Reply
#29
Frank_100
AssimilatorIntel's management hates licensing their tech to third parties... especially when that would obviously make the most sense. They'd rather sit on their IP and make no money from it than - gasp horror! - allow dirty plebeians to make good use of said IP.
This^^^^^
Posted on Reply
#30
Tomorrow
Selayaconsumer. ive been looking at maybe picking up one of the newer 4x4 optane ssds but they started out at like $1,000 for the smallest (400gb), sold out like instantly and are now at $1,500 and still sold out
I believe this is not due to demand but due to very limited production capacity. Intel makes Optane only in a single fab so the output can't be that high and has to be split between all Optane branded products.
AssimilatorOptane is a good preview of how Arc is going to end up.
Well thankfully Intel had the common sense to open up Arc to AIB's to produce too. If they had done the same for Optane then we would not have this bad news now.
OSdevrInteresting, I even exchanged my optane for a new one thinking it was defective but I had the same problem.
Might be Optane specific problem. That is why most people who even have secondary PF's on other drives (also a minority) might have not noticed this. But i do wonder when did you buy your Optane that it was cheaper than RAM?
Because mostly RAM is significantly cheaper to add. And much easier to source unlike Optane that seems Unobtanium most of the time.
There were high RAM prices a few years back. If you bought Optane then, then i would understand it being cheaper.
BArmsOptane's highly restrictive use cases made it effectively a solution in search of a problem. Maybe they should license it to SSD makers to make a kind of hybrid drive, 2TB NVME SSD with 128GB Optane cache might actually make more sense than what Intel has tried doing with it.
They tried to make Hybrids. H10 or what it was called. Did not take off. I agree that they should licence it out.
watzupkenIt is a shame in my opinion. Optane seems like a great replacement for NAND based SSDs as it improved access speed/ responsiveness, and not just focusing on fluffy sequential speed improvement which don't benefit most consumers. There are problems with it, but I am not sure if Intel and Micron actually tried to improve the weaknesses of the product. Tying use of Optane to specific Intel based system did not help either.
I especially like the fact that unlike NAND that needs parrallelism to perform best Optane does not care. 100GB is as fast as 1.6TB. Where as with NAND 100GB would be dog slow.
Also much better 4K r/w than NAND. Couple that with insane durability and it's pretty great. Except Intel never licened it out. Produces low volume and thus prices remain high and market penetration remains low.
Posted on Reply
#31
azrael
Correct me if I'm wrong (and I certainly might be since I haven't followed this closely), but weren't at least consumer Optane drives locked to other Intel tech. I vaguely remember something about them needing the use of Intel chipsets and/or processors. Considering the technology is already as expensive as it is, it really doesn't make sense to (artificially) limit its use further. Alas, at this time it's probably a moot point.
Posted on Reply
#32
Tomorrow
azraelCorrect me if I'm wrong (and I certainly might be since I haven't followed this closely), but weren't at least consumer Optane drives locked to other Intel tech. I vaguely remember something about them needing the use of Intel chipsets and/or processors. Considering the technology is already as expensive as it is, it really doesn't make sense to (artificially) limit its use further. Alas, at this time it's probably a moot point.
I cant speak for the hybrid drives used in laptops but as far as desktop/DIY im not aware of any restriction on using Optane as system or data drives on AMD systems.
Posted on Reply
#33
Selaya
Tomorrow[ ... ]

I especially like the fact that unlike NAND that needs parrallelism to perform best Optane does not care. 100GB is as fast as 1.6TB. Where as with NAND 100GB would be dog slow.
Also much better 4K r/w than NAND. Couple that with insane durability and it's pretty great. Except Intel never licened it out. Produces low volume and thus prices remain high and market penetration remains low.
not entirely true. the 100gb optanes have lower sustained write performance (everything else's the same tho)
Posted on Reply
#34
Tomorrow
Selayanot entirely true. the 100gb optanes have lower sustained write performance (everything else's the same tho)
By a margin of 200MB/s to 1500MB/s depending on the model. So yes i stand corrected.
Posted on Reply
#35
Selaya
actually i have a 100gb optane which has basically halfed sequential write performance (compared to a 280gb one, or something which has full performance)
Posted on Reply
#36
Vayra86
Well in the end this is storage and we want it to not cost a whole lot. Its one of the key concerns and Optane fails big time at it.

Also, it needs to be somewhat universal, again Optane is everything but that.
TomorrowI cant speak for the hybrid drives used in laptops but as far as desktop/DIY im not aware of any restriction on using Optane as system or data drives on AMD systems.
I recall them releasing the capability on chipsets rather selectively, trying to inflate the necessity for HEDT segment versus the early Threadrippers at the time.

Man did they misfire there, they could have captured the consumer gamur market looking at the last 1% of FPS.
AssimilatorOptane is a good preview of how Arc is going to end up.
Hey, Raja said they have a chip!
Posted on Reply
#37
londiste
There were no restrictions on using Optane drives as data drives on AMD systems. Or HEDT vs desktop.

What was/is restricted are use cases that do depend on CPU/platform:
- If you wanted to use the initially small Optane drive for SSD caching, that obviously was restricted to some Intel systems.
- Hybrid drives like H10 were restricted to some Intel systems for similar reasons. IIRC AMD drives saw one or the other drive, sometimes both, depending on how firmware/UEFI handled the situation.
- Optane DIMMs were obviously restricted to some Xeons.
Posted on Reply
#38
Assimilator
londisteThere were no restrictions on using Optane drives as data drives on AMD systems. Or HEDT vs desktop.

What was/is restricted are use cases that do depend on CPU/platform:
- If you wanted to use the initially small Optane drive for SSD caching, that obviously was restricted to some Intel systems.
- Hybrid drives like H10 were restricted to some Intel systems for similar reasons. IIRC AMD drives saw one or the other drive, sometimes both, depending on how firmware/UEFI handled the situation.
- Optane DIMMs were obviously restricted to some Xeons.
Wasn't RAID with Optane also limited to the X-series (HEDT) chipsets?
Posted on Reply
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