Monday, April 15th 2019

MSI Betrays AMD's Socket AM4 Longevity Promise: No Zen2 for 300-series?

Greedy motherboard vendors such as MSI want you to buy a new motherboard every two generations of processor for no sound reason at all. MSI is reportedly blocking support for 3rd generation Ryzen "Matisse" processors on its AMD 300-series chipset motherboards, including those based on high-end AMD X370 and OC-capable B350 chipsets. This would also put those who own $300 motherboards such as the X370 XPower out of luck. To recap, AMD announced on numerous occasions that it doesn't want to be a greedy clique like its competitor, by forcing motherboard upgrades and promised that socket AM4 motherboards will be backwards and forwards compatible with at least four generations of Ryzen processors, running all the way up to 2020.

This normally should mean that any 300-series motherboard must support 4th generation Ryzen processors with a simple BIOS update. Most 300-series motherboards, including from MSI, even ship with USB BIOS Flashback feature to help with forwards compatibility. Unfortunately, motherboard companies such as MSI care more about their bottom-lines than the consumer. In a support e-mail to an X370 XPower Titanium owner, MSI confirmed that it will not extend Zen 2 support to AMD 300-series. Other motherboard vendors could follow MSI's suit as a representative of another motherboard vendor, on condition of anonymity, told TechPowerUp that "Zen 2" processors have steeper electrical requirements that 300-series motherboards don't meet. This is an excuse similar to the one Intel gave for the planned obsolescence of its 100-series and 200-series chipsets, even as it was repeatedly proven that those motherboards can run and overclock 9th generation processors with custom firmware just fine. Would MSI care to explain whether a B450M PRO-M2 has a stronger VRM than an X370 XPower Titanium to warrant "Zen 2" support? Will all "Zen 2" processor SKUs have steep electrical requirements? Will there not be any SKUs with double-digit-Watt TDP ratings?

Update (16/04): MSI posted a clarification on this issue.
Source: master3553 (Reddit)
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335 Comments on MSI Betrays AMD's Socket AM4 Longevity Promise: No Zen2 for 300-series?

#26
SL2
lexluthermiesterAMD is not a part of the decision at hand. Keep the blame where it belongs.
You're right, but it's actually not a bad thing if AMD gets some of the blame, because this could possibly make AMD put some pressure on MSI.

Have AMD officially said that the 300 series will work with Matisse? If so then it's up to AMD to make it happen, motherboard vendors tend to get lazy from time to time and might need some pushing to get back on track.
Posted on Reply
#27
renz496
yakkMSI trying to push Intel-like tactics on AMD products, even to the point of going against what AMD themselves already publicly committed to? Bad precedence, bad judgment, and bad business IMO.

What I'm REALLY curious about are motherboards like the Asrock x470 Tai Chi which have massively overspec VRM and power delivery solution; will they get a x570 bios update because the board itself can certainly handle it.
because it is the most make sense move for motherboard maker. bad judgment? for consumer it might be. bad business? was it bad if they can sell more product that way?
Posted on Reply
#28
RedBull108
I had enough of MSI when even the fan on the GTX 660 failed and i have seen plenty of people with the same problems on GTX 9xx/1XXX series. Crap quality overall, after that 660 i avoided them for every single component and looks like it was a good thing to do
Posted on Reply
#29
renz496
Super XPIt looks like MSI don't want people buying there motherboards at all.
The one thing I'm well aware of is many people will actually buy a new x570 motherboard regardless of backwards compatibility. To ensure every single feature can be tapped into with the new Processors.

So this is simply a MSI greed tactic that WILL backfire.

Any company that follow suit should also see low overall sales.
which is better? knowing they probably going to buy new mobo or guarantee them to get the new mobo whether they like it or not? for consumer it is simple greed.
Posted on Reply
#30
HD64G
o_O:kookoo::shadedshu::wtf: If they insist in doing this, they wll lose many MB sales. I was ready to get their B450 Tomahawk later in the year and would advice a friend of mine to do the same but I will go to Asrock or Gigabyte if they don't change their plans. So, let's make some noise to change their mind on that. ;) Customer is always right after all...
Posted on Reply
#31
TheAbyss
Being german, I can tell that in Terms of Translation, the email is Crystal clear and to the Point. Given that this may not represent MSI´s real reaction, but an uninformed (lazy) reply, I´d say wait and see. I have not jumped the AM4 Train yet, as I did not buy AMDs promise that even gen1 Zen boards actually can handle zen+ or even zen2 in the first place. The platform is interesting, but right now there is no benefit for me switching from Skylake to Zen+ in my working Scenarios (gaming!).
Posted on Reply
#32
lexluthermiester
MatsYou're right, but it's actually not a bad thing if AMD gets some of the blame
Yes it. It's never a good thing to blame someone for something they didn't do and have no part in.
Matsbecause this could possibly make AMD put some pressure on MSI.
That's likely to happen anyway.
Posted on Reply
#33
R0H1T
MatsYou're right, but it's actually not a bad thing if AMD gets some of the blame, because this could possibly make AMD put some pressure on MSI.

Have AMD officially said that the 300 series will work with Matisse? If so then it's up to AMD to make it happen, motherboard vendors tend to get lazy from time to time and might need some pushing to get back on track.
Even then AMD can't force MSI or any other mobo maker to update their BIOS, making the switch to Zen2 possible. MSI & others can & likely will give BS reasons to skip the AGESA updates altogether.
Posted on Reply
#34
Unregistered
renz496because it is the most make sense move for motherboard maker. bad judgment? for consumer it might be. bad business? was it bad if they can sell more product that way?
Indeed they want to sell more product, especially with artificial limitations is more profitable. Bad business is directly publicly contradicting your business partner in the process.

Even if msi thinks their branding can take the PR hit, then it's a calculated risk with limited upside. Unlike corporate, marketing, hype, and branding for the consumer market is vital.
Posted on Edit | Reply
#35
damric
I speculate that the boards will work fine but might miss out somewhat on Precision Boost Overdrive 2 which will be part of Ryzen 2. I actually have had a great relationship with the MSI BIOS engineers in the past. They quickly wrote me a beta BIOS for my 890FX board to support AM3+ within about 3 days of request, and a second beta BIOS a week later to extend my DDR3 overclocking to 2000MT/s despite the board only being rated to 1600MT/s.
Posted on Reply
#36
SL2
lexluthermiesterThat's likely to happen anyway.
Yeah, I guess you're right.
R0H1TEven then AMD can't force MSI or any other mobo to update their BIOS,
Not forcing, but make enough difference so that MSI changes their mind.
Posted on Reply
#37
Space Lynx
Astronaut
HD64Go_O:kookoo::shadedshu::wtf: If they insist in doing this, they wll lose many MB sales. I was ready to get their B450 Tomahawk later in the year and would advice a friend of mine to do the same but I will go to Asrock or Gigabyte if they don't change their plans. So, let's make some noise to change their mind on that. ;) Customer is always right after all...
we shouldn't have to make noise to change their mind. I already decided my x570 board will not be MSI, welcome to the free markets. learn how to PR better nubs is my only advice to all the companies.
Posted on Reply
#38
Agent_D
Not surprising in today's market. I'm just curious how MSI has managed to stay in business at all up to this point. I've personally never had a single MSI product work well, regardless of which tier of product it was, from the basics to high end, they've all not worked properly or at all.
Posted on Reply
#39
lexluthermiester
R0H1TEven then AMD can't force MSI or any other mobo to update their BIOS
That's not true. AMD could stop selling them chipsets, which would effectively end their ability to make AM4 based boards.
Posted on Reply
#40
R0H1T
MSI also make their GPUs, this is like chopping your hand to end that scratching itch.
Posted on Reply
#41
SL2
This made sense to me.
I doubt the tech support team has any information regarding zen 2 at all, as that would be under NDA at the developer level,
it would certainly not be information that the MSI tech support would be privy to at this stage.
Posted on Reply
#43
rtwjunkie
PC Gaming Enthusiast
OneMoarmaby not open with calling vendors greedy based on the information provided by one T1 support agent in Germany ?
to much speculation and faulty assumptions here, I expected better

this crap has been making the rounds with some sites claiming that the bios chip size on B3xx boards was to small to accommodate the microcode, which given that the microcode is a few bytes to a couple of kb and most bios images are < 8MB
is bullshit, so now somebody is blaming the vrm ? in a poorly translated email exchange, ill but that for a dollar

is there possibly unforeseen compatibility oversight on some of the lower end boards, Probly is it a show stopper probably not ...

so why don't we just stop with the click bait articles and stop writing scathing bs posts based on one user dealing with one T1 agent over email
seriously bta you should know better
MatsThis is just FUD for now.

Expect MSI to speak out within a week and correct this.

If not, then yes, they're indeed stupid in the face.
I’ve got to second this. One article based upon a not official statement by MSI as a company, and members of this forum pile on like lemmings on a train to Hell.

How about we wait and see for the veracity of this information? It may not be the plan or official policy of MSI. Stop getting the torches and pitchforks out based on rumor.
Posted on Reply
#44
mad1394
If anyone is looking for me, I am out back sharpening my pitchfork.
#outrage
Posted on Reply
#45
Jism
ironwolfMy German is rusty so ran that through Google Translate:

"No it will not, this will be for X470 and B450. "
Yeah, basicly the higher end chipsets. However chipsets these days are build into the CPU. The motherboard simply offers connectivity and i think it has something todo with the PCI-E lanes or so.
Posted on Reply
#46
lexluthermiester
rtwjunkieand members of this forum pile on like lemmings on a train to Hell.
Simple reason for this. IF true, MSI is effectively cutting off upgrade paths for many users that expected to be able to upgrade just a CPU.
rtwjunkieHow about we wait and see for the veracity of this information? It may not be the plan or official policy of MSI. Stop getting the torches and pitchforks out based on rumor.
Prudent of course, however there's nothing wrong with a bit of preemptive outrage to motivate MSI to avoid such a foolish pitfall.
Posted on Reply
#47
rtwjunkie
PC Gaming Enthusiast
RedBull108I had enough of MSI when even the fan on the GTX 660 failed and i have seen plenty of people with the same problems on GTX 9xx/1XXX series. Crap quality overall, after that 660 i avoided them for every single component and looks like it was a good thing to do
So one bad fan on a GPU 4 generations ago, and that makes MSI crap? The rest of your statement is laughable, as their 9xx and 10xx series GPU’s have been consistently high quality and cooling.

Also, GPU’s and motherboards are separate issues. Let’s keep them that way.
Posted on Reply
#48
R0H1T
JismYeah, basicly the higher end chipsets. However chipsets these days are build into the CPU. The motherboard simply offers connectivity and i think it has something todo with the PCI-E lanes or so.
Only true for AMD, Intel still needs a dedicated chipset at least for now.
Posted on Reply
#49
lexluthermiester
rtwjunkieSo one bad fan on a GPU 4 generations ago, and that makes MSI crap? The rest of your statement is laughable, as their 9xx and 10xx series GPU’s have been consistently high quality and cooling.

Also, GPU’s and motherboards are separate issues. Let’s keep them that way.
I generally gloss over statements made by new users unless they're asking for help.. That one in particular. Just troll bait..
Posted on Reply
#50
Unregistered
lexluthermiesterPrudent of course, however there's nothing wrong with a bit of preemptive outrage to motivate MSI to avoid such a foolish pitfall.
I like this; prevention as opposed to scrambling for a cure...

Let's not forget, like happens oftentimes, the leak could be intentional to feel out market sentiment.
Posted on Edit | Reply
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