Monday, January 2nd 2023

AMD Radeon RX 7900 XTX May Feature Faulty Coolers, Causing Overheating

AMD's latest GPUs have been reported to be experiencing overheating issues, with many users claiming that the vapor chamber cooler works better in a vertical rather than a horizontal position. Regardless of orientation, vapor chamber coolers should equal roughly the same heat dissipation performance and move the heat away from the source; however, testing showed that some reference AMD Radeon RX 7900 XTX GPUs feature defect coolers. According to the testing conducted by Roman "der8auer" Hartung, AMD's Radeon RX 7900 XTX RDNA3 GPUs are experiencing problems with overheating caused by a faulty vapor chamber design.

What der8auer found is that these coolers could have a defect in the manufacturing process, where the liquid inside the vapor chamber faces problems in circulation after condensation. It could relate to manufacturing issues of the cooler itself, with an inadequate amount of fluid or insufficient pressure inside the chamber. For more in-depth testing and performance benchmarks, see the video below. It is important to note that we didn't see other reports that replicate this behavior, so always take these reports with a dash of salt.
https://www.techpowerup.com/
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286 Comments on AMD Radeon RX 7900 XTX May Feature Faulty Coolers, Causing Overheating

#51
bug
kapone32If this was a design flaw it would show up on reviews.
An issue where the card can heat up more in one position, while most reviewers use open cases? That one flaw that would not be caught by someone doing the usual review.
Posted on Reply
#52
TheoneandonlyMrK
TomgangKarma can be a bitch at times. It goes both ways.
What has karma got to do with any of this.

Wtaf have female dogs got Todo with anything and how.

It's the life, this is a waste.

At least shout poor Volta POOR Rdna3 with a bit of bold and vinegar, maybe red text.
Posted on Reply
#53
Tomgang
TheoneandonlyMrKWhat has karma got to do with any of this.

Wtaf have female dogs got Todo with anything and how.

It's the life, this is a waste.

At least shout poor Volta POOR Rdna3 with a bit of bold and vinegar, maybe red text.
I call it karma as amd first mocking nvidia for there problems. Now amd them self has a problem. To me that is karma that strikes back on amd.

Not that any of them are innocent, cause they are not. Far from it. In the end, it is companies that Try to earn as much money as possible.
Posted on Reply
#54
Ravenas
FluffmeisterThat's why the irony is delicious.

AMD love missing an open goal, at least their AIB partners are undercutting the 4080.

Oh wait.
I have a reference AMD 7900 XTX, and loved the price. Don’t really see the need to undercut the 4080 though. The 7900 XTX is the clear cut winner.
Posted on Reply
#55
TheoneandonlyMrK
TomgangI call it karma as amd first mocking nvidia for there problems. Now amd them self has a problem. To me that is karma that strikes back on amd.

Not that any of them are innocent, cause they are not. Far from it. In the end, it is companies that Try to earn as much money as possible.
Sorry I missed all this mocking, how dare they.
Posted on Reply
#56
Fluffmeister
RavenasI have a reference AMD 7900 XTX, and loved the price. Don’t really see the need to undercut the 4080 though. The 7900 XTX is the clear cut winner.
If you are happy with your purchase that is all that matters, you loved the price too!
Posted on Reply
#57
bobsled
RedelZaVednoSeems like Radeon's ship is sinking fast. Not the right time for BIG trouble.

What’s the data source of this graph?

The largest online retailer here in Australia has 7900XTX cards sold out… 4080s are much more plentiful, and another A$500 more.

How do folks have A$2,500 laying around to spend on a graphics card? At that point there’s little reason you couldn’t ditch PC gaming and use console(s).
Posted on Reply
#59
wolf
Better Than Native
bobsledThe largest online retailer here in Australia has 7900XTX cards sold out… 4080s are much more plentiful, and another A$500 more.
That in itself is not really a bulletproof analysis, nvidia supplies a lot more cards than AMD does too.

Not denying the 4080 hasn't sold like hotcakes, but I wouldn't hang my hat on that evidence alone.
Posted on Reply
#60
Crackong
RedelZaVednoSeems like Radeon's ship is sinking fast. Not the right time for BIG trouble.

Intel discrete GPU had 4% ?

Did they messed up with market share vs shipment numbers ?

I can hardly imagine Intel sold 3.6% worth number of the whole market share of cards in ONE quarter

3.6% of the whole discrete GPU market share is like Millions of units.

Sticking an Arc A370 into an notebook and let it rot inside a warehouse doesn't count as market share, but it surely count as 'one unit shipped' .
Posted on Reply
#61
Gmr_Chick
kapone32If this was a design flaw it would show up on reviews. If this was more than a batch of cards AMD reddit would have exploded. All AIB are selling the reference Cards are all of these from the same manufacturer? Now here is the issue. Does AMD manufacture their cards in house? Did the variants that they receive for QC have this issue? Is it just overblown and in some circles being construed as propaganda. I like TPU but when one of your staff members says that Nvidia has a better software environment than AMD I wonder what that means other than the Software he likes to use. As much as we like to forget Crypto mining has way more to do with Nvidia's market share than Ray Tracing support. Then they released the 4090 and all the press ate it up. You even had PC World disputing (for weeks) that there was an issue. I watched Jay2Cents build a 12th Gen system with a 3070 for upgrade support long term.......All of this creates a situation where there was a thread that is 8 pages long on the very video posted in this staff thread. We need to step back. I am begging all PC press to do blind tests in live stream with no monitoring software with users unaware of the hardware to belie this narrative that AMD is bad and Nvidia is the only choice.
I was thinking this exact same thing. I believe @W1zzard did the reviews here for the cards in question? Even disassembled it and everything. And in the review, I don't recall anything mentioned about temps that were concerning during the tests.

I'm calling "Derb8ur"'s or whatever his name is "analysis" typical youtube clickbait until Buildzoid says otherwise. I'm not going to hold my breath though, especially given that the results are unable to be replicated.
Posted on Reply
#62
AusWolf
Gmr_ChickI was thinking this exact same thing. I believe @W1zzard did the reviews here for the cards in question? Even disassembled it and everything. And in the review, I don't recall anything mentioned about temps that were concerning during the tests.

I'm calling "Derb8ur"'s or whatever his name is "analysis" typical youtube clickbait until Buildzoid says otherwise. I'm not going to hold my breath though, especially given that the results are unable to be replicated.
He replicated the results with 4 faulty cards that had previously been known to be faulty. Then he wisely concluded that they were faulty, so it's "obviously" AMD's fault and the whole 7900 series is hot garbage. The fact that he purposefully bought faulty cards from his fans has nothing to do with any of it. "Obviously." :rolleyes:

By the way, my 2070 has just died for no reason while sitting on a shelf, so Nvidia should recall the whole Turing lineup and offer compensation. "Obviously."
Posted on Reply
#63
maxfly
From what I've been able to gather, AIB cards are fine.

Nvidia vs AMD trolling right out of the gate? Classy stuff.
Posted on Reply
#64
Fouquin
bobsledWhat’s the data source of this graph?

The largest online retailer here in Australia has 7900XTX cards sold out… 4080s are much more plentiful, and another A$500 more.

How do folks have A$2,500 laying around to spend on a graphics card? At that point there’s little reason you couldn’t ditch PC gaming and use console(s).
Jon Peddie Research.
Posted on Reply
#65
Crackong
bobsledWhat’s the data source of this graph?

The largest online retailer here in Australia has 7900XTX cards sold out… 4080s are much more plentiful, and another A$500 more.

How do folks have A$2,500 laying around to spend on a graphics card? At that point there’s little reason you couldn’t ditch PC gaming and use console(s).
The source : Jon Peddie Research

I 've picked one article to fact check and this is the very first paragraph :
Tiburon, Calif. (December 3, 2022) – According to a new research report from the analyst firm Jon Peddie Research, unit shipments in the add-in board (AIB) market decreased in Q3’22 by -33.5% from last quarter and decreased by -31.9% year to year. Meanwhile, Nvidia increased its market share by 7% during the third quarter.

Over $3.7 billion AIBs shipped in the quarter, which represents a decrease of $1.8 billion from Q2’22; this is primarily due to falling ASPs. The AIB market reached $31,776 billion during the last four quarters. We forecast it to be $39 billion by 2026. Intel’s entry into the market, due to the strength of its brand and position with OEMs, will create an increase in unit shipments and the total available market beginning in the second half of 2023.
Clearly they messed up between shipment and market share
Their report is based on shipment numbers, but kept saying market share in their paragraph and charts.


In their article on 30, Nov
This is how they presented their charts
Which, the chart itself stated 'Market Share' in the picture
But the description below it says 'Shipments and market share percentages'

I think this is highly deceiving.
Since people usually quote the charts only, and failed to realize it isn't the whole picture.
Posted on Reply
#66
TumbleGeorge
CrackongThe source : Jon Peddie Research

I 've picked one article to fact check and this is the very first paragraph :


Clearly they messed up between shipment and market share
Their report is based on shipment numbers, but kept saying market share in their paragraph and charts.


In their article on 30, Nov
This is how they presented their charts
Which, the chart itself stated 'Market Share' in the picture
But the description below it says 'Shipments and market share percentages'

I think this is highly deceiving.
Since people usually quote the charts only, and failed to realize it isn't the whole picture.
Is the official distribution of false and manipulated information not criminal?
Posted on Reply
#67
Crackong
TumbleGeorgeIs the official distribution of false and manipulated information not criminal?
IDK What their intension was, but their numbers can be easily debunked.

In their 3 Dec article,
Despite the '31,776 -> 31.776' mistake which, should never happen in a 'Professional research group'.

First, assume the 31.776 billion figure is correct for the whole AIB market.
They marked Intel increase from 1% to 4% in the 'AIB share'
Which translate to 31.776*1,000,000,000*0.03 = $ 953280000
That's a lot of dollars
The most expensive AIB graphics card Intel could offer is the Arc A770 = $349 each
$ 953280000 / $349 = 2,731,461 units

Lets say the market price is inflated ~$500 per card

$ 953280000 / $500 = 1,906,560 units

Are they suggesting the AIBs sold 2 million Arc A770 unit (or equivalent $$ of cards ) in 3 months ?



That is simply unrealistic and deceiving information.

Or maybe they oversimplified their data and not disclosing some key elements.




Posted on Reply
#68
Dirt Chip
AusWolfHe replicated the results with 4 faulty cards that had previously been known to be faulty. Then he wisely concluded that they were faulty, so it's "obviously" AMD's fault and the whole 7900 series is hot garbage. The fact that he purposefully bought faulty cards from his fans has nothing to do with any of it. "Obviously." :rolleyes:

By the way, my 2070 has just died for no reason while sitting on a shelf, so Nvidia should recall the whole Turing lineup and offer compensation. "Obviously."
He had about 40+ confirmed cases (talking to card owners) and from that pool get the 4 tested cards.
He had a video on that subject before the one we are talking about, and in this first video he also didn't find any problem. That`s why he got so many people reaching to him with possiable problem.
So no one need to be surprised that reviewers didn't found it themselves. They might have got a different set of GPU`s that are OK, maybe 'cherry picked' if you want to go into conspiracy's that AMD know about the problem and decided to ship anyway (must get it to holiday, don`t they?).
No reviewer was on the bad 12vhpwr adaptor in the beginning as well. In fact, after it was known many big shots try replicate the fire but didn`t succeed and the one who did invest a lot of time and effort to get there. It just show that reviewer not catching it say nothing.

There is a problem, do denying that. See the flip test.
How widespread it is is the question.

To identify the problem you must have a bad card so you want more than one to be sure.
That helps you to isolate what is the cause- not to determent how widespread it is so don`t mix it.
And by the conclusion- a bad vapor chamber design- He conclude that the issue can be a big problem out of his experience and knowledge about vapor chamber mechanics and manufacturing process.

You can argue against his conclusion - vapor chamber design problem - and suggest other cause for the irrational card behavior.
You can argue that a vapor chamber design problem is not that much of a problem and no reason for it to be a widespread issue.
You can argue that his experience and knowledge about vapor chamber is lacking.
You can argue against his test methods.
But going against the whole thing just because he knowingly buying and testing a bad GPU from users in the first place is is just wrong.
Posted on Reply
#69
AusWolf
Dirt ChipHe had about 40+ confirmed cases (talking to card owners) and from that pool get the 4 tested cards.
He had a video on that subject before the one we are talking about, and in this first video he also didn't find any problem. That`s why he got so many people reaching to him with possiable problem.
So no one need to be surprised that reviewers didn't found it themselves. They might have got a different set of GPU`s that are OK, maybe 'cherry picked' if you want to go into conspiracy's that AMD know about the problem and decided to ship anyway (must get it to holiday, don`t they?).
No reviewer was on the bad 12vhpwr adaptor in the beginning as well.

There is a problem, do denying that. See the flip test.
How widespread it is is the question.

To identify the problem you must have a bad card so you want more than one to be sure.
That helps you to isolate what is the cause- not to determent how widespread it is so don`t mix it.
And by the conclusion- a bad vapor chamber design- He conclude that the issue can be a big problem out of his experience and knowledge about vapor chamber mechanics and manufacturing process.

You can argue against his conclusion - vapor chamber design problem - and suggest other cause for the irrational card behavior.
You can argue that a vapor chamber design problem is not that much of a problem and no reason for it to be a widespread issue.
You can argue that his experience and knowledge about vapor chamber is lacking.
You can argue against his test methods.
But going against the whole thing just because he knowingly buying and testing a bad GPU from users in the first place is is just wrong.
What I'm arguing is that buying known to be faulty cards and stating that they're faulty doesn't give you any indication about how widespread the issue is. He's demanding a mass recall based on his sample of 4 faulty cards that he specifically went out of his way to obtain, which is complete bonkers. AMD needs to investigate the problem and issue a statement on what happens next. A mass recall based on "some" reports of faulty cards without an investigation would be unrealistic.
Posted on Reply
#70
Bwaze
CrackongClearly they messed up between shipment and market share
Their report is based on shipment numbers, but kept saying market share in their paragraph and charts.
This is very often in tech articles. If you "get personal" they will explain to you it's you that doesn't understand - it's "clear" that they meant "market share of the products shipped in a quarter".

And it's impossible to get overall market share from the data of shipped cards - what's the "best before" date of graphics cards? Some people retire their cards in one generation, and don't even sell them on, some people buy every two generations, and sell their old card, some people use very old cards - either bought, or are upgrading only once every few generations...

The only more or less useful market share numbers I know of is Steam Hardware Survey, and people have problems with that chart since the introduction! I wasn't polled, so it's inaccurate! It's clearly biased and it's numbers are fake! And so on... So people more or less stopped using it as a data source to create their charts on forums (due to attacks), and Valve doesn't provide very helpful visualizations - they bundle together everything - integrated graphics, laptop cards and discrete desktop cards...
Posted on Reply
#71
Dirt Chip
AusWolfWhat I'm arguing is that buying known to be faulty cards and stating that they're faulty doesn't give you any indication about how widespread the issue is. He's demanding a mass recall based on his sample of 4 faulty cards that he specifically went out of his way to obtain, which is complete bonkers. AMD needs to investigate the problem and issue a statement on what happens next. A mass recall based on "some" reports of faulty cards without an investigation would be unrealistic.
I don`s think you understand what I wrote- the 4 sample size is not what he base the recall on. It just used to isolate the problem.
And you are more overreaching with your accusation of him then him to call for mass recall- I didn`t see any demand from his side. Please show. I think you are falling into your own accusation.

See what his conclusion was and react to that, not to the mambo jumbo around it.
I will help:
"I`m not sure what will be the right move will be"
"when there is a possible design failure"
"and I guess they will have to recall"
"not all cards affected obviously"
"It seems to be a high amount of (affected) cards"
"I have a felling they will have to recall the entire MBA"

I`m sure we can all agree that if this is a widespread issue than a recall is a must and waiting for people to RMA is not the right way to go from AMD side if they are fair.
If a small % of the cards are affected than RMA will be OK I think and he did a good service to all consumer bringing it to attention.
And if it will happen to be just a very small % of affected cards than his credibility will suffer, despite him not conclusively determinate anything regarding recall.

I think the conclusion is well balanced according to the findings.
I guess people have problem with the somewhat bold headline of "AMD is in BIG trouble" but if he really wanted to entice/clickbait it he could have written something like "7900XTX cooler is a design flow - total recall of is a must". Others would have done so with those findings.
Posted on Reply
#72
AusWolf
Dirt ChipYou are more overreaching with your accusation of him then him to call for mass recall.
I didn`t see any demand from his side. Please show.
I think you are falling into your own accusation.
See what his conclusion was and react to that, not to the mambo jumbo around it.
I will help:

"I`m not sure what will be the right move will be"
"when there is a possible design failure"
"and I guess they will have to recall"
"not all cards affected obviously"
"It seems to be a high amount of (affected) cards"
"I have a felling they will have to recall the entire MBA"

I`m sure we can all agree that if this is a widespread issue than a recall is a must and waiting for people to RMA is not the right way to go from AMD side if they are fair.
If a small % of the cards are affected than RMA will be OK I think and he did a good service to all consumer bringing it to attention.
And if it will happen to be just a very small % of affected cards than his credibility will suffer, despite him not conclusively determinate anything regarding recall.

I think the conclusion is well balanced according to the findings.
I guess people have problem with the somewhat bold headline of "AMD is in BIG trouble" but if he really wanted to entice/clickbait it he could have written something like "7900XTX cooler is a design flow - total recall of is a must". Others would have done so with those findings.
"I'm not sure... possible... I guess... seems to be... I have a feeling..." This is all his own subjective opinion based on nothing (a sample size of 4 known to be faulty cards?), but considering the views and likes on the video, a lot of people seem to be moved by it, which is sad. Giving personal opinion as a conclusion, especially at the end of an investigatory video is unprofessional, and wrong. If you don't have facts, then don't say anything. And yes, "AMD is in BIG trouble" is the textbook definition of clickbait. AMD would be right to sue for reputation damage.

Regardless of his "feelings" and "guesses", the solution is clear as day: AMD has to do a proper investigation on the matter, and then issue a statement on what happens next. There's a proper way of handling a mass fault / recall. There always has been. One person's "feelings" don't change that, especially someone's who has zero clue on how widespread the problem is.
Posted on Reply
#73
Crackong
BwazeThis is very often in tech articles. If you "get personal" they will explain to you it's you that doesn't understand - it's "clear" that they meant "market share of the products shipped in a quarter".
Well, yes.
That's why sometimes it is worth spending 2 more minutes to dig a little bit more since most of them liars are quite bad in lying.
Posted on Reply
#74
Bwaze
AusWolf"I'm not sure... possible... I guess... seems to be... I have a feeling..." This is all his own subjective opinion based on nothing (a sample size of 4 known to be faulty cards?), but considering the views and likes on the video, a lot of people seem to be moved by it, which is sad. Giving personal opinion as a conclusion, especially at the end of an investigatory video is unprofessional, and wrong. If you don't have facts, then don't say anything. And yes, "AMD is in BIG trouble" is the textbook definition of clickbait. AMD would be right to sue for reputation damage.

Regardless of his "feelings" and "guesses", the solution is clear as day: AMD has to do a proper investigation on the matter, and then issue a statement on what happens next. There's a proper way of handling a mass fault / recall. There always has been. One person's "feelings" don't change that, especially someone's who has zero clue on how widespread the problem is.
No.

There have been recent examples of companies shipping products with high RMA rate - even with possibility of fire, and companies only reacted when journalists begun to add together "totally anecdotal stories".
Posted on Reply
#75
AusWolf
BwazeNo.

There have been recent examples of companies shipping products with high RMA rate - even with possibility of fire, and companies only reacted when journalists begun to add together "totally anecdotal stories".
You can add together anecdotal stories and do a proper investigation. Gamer's Nexus is famous for doing that. But the investigation has to end with a proper conclusion based on facts, and not "feelings".

Edit: I quickly skimmed through the video (20 minutes is too long to watch so early in the morning). He based his entire findings on the delta between hotspot and junction temp. He indicated that at some point, the delta drops, and the cards start to throttle. Earlier in the video, he shows that even though the cards reach max hotspot quite early, the junction temp starts to rise later, and that leads to the delta dropping... So... if the junction temp has room to rise, then where is the throttle? What are the clock speeds and power consumption? Has he run any stress test that give you an actual indication of the cards throttling? We don't know.



Edit: He claims a voltage and power consumption decrease. Does this manifest in decrease in performance too? Again, we don't know.
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