Monday, December 14th 2020
CD Projekt RED Apologizes to Console Gamers for Buggy Cyberpunk 2077 Release, Offers Refunds
CD Projekt RED today issued an apology to gamers for a buggy release of Cyberpunk 2077, a game that the studio treated as its magnum opus. The open-letter apology addressed to gamers at large, and signed by CDPR higher-ups; in particular expressed regret to gamers on older-generation game consoles such as the PlayStation 4 and Xbox One. Cyberpunk 2077 looks and plays terrible on these older consoles, despite the studio charging the same $60 for the title. Game assets such as textures are of the lowest possible resolution, as is the geometry, draw-distance, and even crowds and character models. In particular, CDPR acknowledged the fact that before launch, the studio hadn't shown footage of how the game plays on these older consoles, which deprived gamers of making more informed choices.
As a token of apology, CDPR offered gamers on these older consoles full refunds on their games purchased on Xbox or PSN. Those with physical copies of the game may return it to their retailers for refunds. CDPR set up an e-mail support service for those facing difficulties in getting refunds. For those who decide to give CDPR a chance at redemption; the studio promised a major game patch slated for January 2021, and a follow-up second-patch in February. The PC version of Cyberpunk 2077 is getting regular updates through all the platforms it's sold on (GOG, Steam, and EGS).
Source:
CD Projekt RED (Twitter)
As a token of apology, CDPR offered gamers on these older consoles full refunds on their games purchased on Xbox or PSN. Those with physical copies of the game may return it to their retailers for refunds. CDPR set up an e-mail support service for those facing difficulties in getting refunds. For those who decide to give CDPR a chance at redemption; the studio promised a major game patch slated for January 2021, and a follow-up second-patch in February. The PC version of Cyberpunk 2077 is getting regular updates through all the platforms it's sold on (GOG, Steam, and EGS).
103 Comments on CD Projekt RED Apologizes to Console Gamers for Buggy Cyberpunk 2077 Release, Offers Refunds
All said, at some point you can no longer complain when you are offered a full refund.
Though, tbh, the PCMRist in me is gloating right now. Payback for a decade of subpar console ports, peasants!
The game was designed to be played for the next decade? The answer is yes, along with an asterisk that 4K gaming still isn't quite there.
500 learn they can return it and not just regret buying it
300 do so
700 X $60 = profit
just some maths
That is impressive on both counts.
/s
It compensates for the lack of SMT by just having 16 physical cores lol
I have a 3090 FTW3 with 64GB DDR4 and 8TB SSD.
This game DEMANDS an RTX card to run and it looks glorious.
Cyberpunk should NOT have been released on consoles till XBOX SERIES X and PS5 were ready.
With that said, games can be optimized to run at lower graphical settings across different hardware, i.e., Xbox ONE and PS4. This is standard these days. You're acting as if the game can't be enjoyed outside of 4k ultra settings.
As for the console launch.... Well, that might be different. However, expecting a modern game to play the same on 8 year old non-upgradeable hardware might be asking a bit much.
:(
Still, I trust that CDPR will recover quickly. Whatever happens with this game, it won't be enough to break them.