Thursday, April 27th 2023
AMD Releases Second Official Statement Regarding Ryzen 7000X3D Issues
AMD has today released another statement to the press, following on from controversy surrounding faulty Ryzen 7000X3D series processors - unlucky users are reporting hardware burnouts resulting from voltage-assisted overclocking. TPU has provided coverage of this matter this week, and made light of AMD's first statement yesterday. AMD ensures customers that it has fully informed ODM partners (motherboard manufacturers) about up-to-date and correct voltages for the Ryzen processor family - yet user feedback (via online hardware discussions) suggests that standard Ryzen 7000 models are also being affected by the burnout issue - this side topic has not been addressed by AMD (at the time of writing). This second statement repeats the previous one's recommendation that affected users should absolutely make contact with AMD Support personnel:
Source:
Anandtech
AMD Statement"We have root caused the issue and have already distributed a new AGESA that puts measures in place on certain power rails on AM5 motherboards to prevent the CPU from operating beyond its specification limits, including a cap on SOC voltage at 1.3 V. None of these changes affect the ability of our Ryzen 7000 Series processors to overclock memory using EXPO or XMP kits or boost performance using PBO technology. We expect all of our ODM partners to release new BIOS for their AM5 boards over the next few days. We recommend all users to check their motherboard manufacturers website and update their BIOS to ensure their system has the most up to date software for their processor.AMD has released AGESA updates to involved hardware parties, in hopes that motherboard vendors will distribute newly overhauled BIOS firmware updates to end users. AMD recommends that customers keep a watchful eye on mainboard download pages, reflecting advice already given by its many board partners.
Anyone whose CPU may have been impacted by this issue should contact AMD customer support. Our customer service team is aware of the situation and prioritizing these cases."
136 Comments on AMD Releases Second Official Statement Regarding Ryzen 7000X3D Issues
i used DOCP II right now on 1413 BIOS, it's 1.25 for SOC, can't remember what it was with BIOS 1406 !!
Perhaps RAM brand matters, because i read each time those having problems had GSkill if i remember never read about other sticks.
I'm just trying not to worry since my CPU VDDCR_SOC Voltage (SVI3 TFN) is 1.25v and my CPU VCORE SoC is 1.188v. Both SoC voltages (I still don't know which one to be looking at) are below 1.3v which is what AMD says is good. Yeah. I'm trying to not worry here.
If I update my BIOS, does it mean it won't let my RAM to use more then 1.30v? If so, what does that mean about my RAM needing 1.40v? Can it operate normally with less then 1.40v...?
This is all so confusing to me, I don't really understand any of this (I'm new relative to these stuff :/)....
So what are you trying to tell me with your pictures? That your RAM uses 1.335V, or am I wrong?
And did you experience any issues if your RAM is now using less then 1.4V? Do you think you might experience them...?
What does 1.4V on G-SKILL site even mean? That this RAM needs at least 1.4V to operate normally, or what?
And is this RAM's 1.4V "SoC voltage" or "Memory voltage"...?
I don't really get any of this just yet :cry:
Btw what does 1.4V on G-SKILL site even mean? That this RAM should use at least 1.4V to operate normally, or what?
And is this RAM's 1.4V "SoC voltage" or "Memory voltage"...?
Can you change your 1.335V or that option is grayed out for you in the settings?
You fix maybe one incident, but other still can happen and lead to the same unpleasant results.
That means they sold hardware not able to work at factory defaults settings.
Refurbish everybody.
Specific in this case I suppose voltage cap will be enough, but those possibly non-fail-safe sensors may be compromised in others scenario.
Possibly you can address their sup optimal behavior via bios, a thing that AMD should incorporate and set guidelines for imo and not level to each vendor decision.
Imo under no circumstances, except hard mod and bios rewritten, should the CPU Physically damage itself and take the mobo with it.
But as those cases are rare, you can leave it like that and let RMA address any case and be done with it.
Techpowerup says: "Once you enable overclocking mode, the 95°C temperature target gets disabled and the CPU may run at up to 105°C, and only above that it will turn off automatically to protect itself—this is the real TJMax."
Also: "AMD themselves guarantee "the processor is designed to run at 95°C - 24/7 without risk of damage or deterioration." Due to the way Zen 4 processors are designed to run, they will never exceed those 95°C at stock. Instead of overheating or shutting down, the CPU will regulate its clock speeds automagically to stay as close as possible to 95°C."
Source: www.techpowerup.com/review/amd-ryzen-9-7950x-cooling-requirements-thermal-throttling/
btw, Intel CPU`s also reach 115 if menually allowed in bios.
I knew about Intel reaching 115°C but didn't know AMD also could... so thanks for sharing this little fun fact with us :D
Steve's comment about AM5 being a mess really sums up everything pretty well. Everybody is lazy, everybody is incompetent. AGESA is forever a cursed bastard child and AMD will never honestly and transparently communicate with either its users or board vendors, board vendors won't ever listen to user feedback or do better than half-functional BIOSes that don't implement AGESA properly and don't know what OCP and OTP are.........lol @ Asus releasing a first wave of "fixed" BIOSes that didn't fix anything, still kinda funny that Asus chose to adopt Gigabyte's overvolting reputation
That worse silicon quality chips are more likely/sooner to experience damage is in line with any core or IO degradation claims from any past Ryzen generation. The golden samples are never able to replicate early production degradation concerns, and reports would gradually fade as yields improved further into the production run as everyone collectively forgot about it.
Most interesting part of this is the block diagram that shows VDDCR_GFX deriving from Vcore. Skatterbencher was wrong about the topology then (but understandably so). VDDCR_GFX have always taken from VSOC so this not only explains the link of both CCD and IOD exploding, but is a first for AMD. But having iGPU on IO die is also a first, so maybe future APUs will still stick with SOC (which is not preferable).
Looking forward to the video detailing all the platform bugs, anything to give AMD and the board partners a fresh motivational kick in the rear