Friday, November 10th 2023
Seasonic Extends VERTEX Series Power Supply Warranty to 12 Years
Seasonic, one of the leading manufacturers of high-quality power supplies for the PC market, has announced a significant enhancement to its customer service offerings. In a move that underscores the company's confidence in its products' durability and performance, Seasonic has extended the warranty period for its VERTEX power supply units from the industry-standard of ten years to as much as 12 years. This extension applies to its popular series of power supplies, known for their reliability and efficiency. The company's decision reflects its commitment to excellence and its belief in the longevity of its components, aiming to provide users with added peace of mind and long-term value.
The VERTEX series of PSUs are Seasonic's first ATX 3.0 models on the market, which bring a plethora of features like complete modularity, 80+ Platinum efficiency, support for PCIe 5.0 devices, 12VHPWR cable, and now an upgraded warranty period of 12 years. The extended warranty indicates that Seasonic is prepared to back its claims of great product lifespan, reinforcing its position as a trusted name in power supply solutions.
Source:
Seasonic
The VERTEX series of PSUs are Seasonic's first ATX 3.0 models on the market, which bring a plethora of features like complete modularity, 80+ Platinum efficiency, support for PCIe 5.0 devices, 12VHPWR cable, and now an upgraded warranty period of 12 years. The extended warranty indicates that Seasonic is prepared to back its claims of great product lifespan, reinforcing its position as a trusted name in power supply solutions.
25 Comments on Seasonic Extends VERTEX Series Power Supply Warranty to 12 Years
For me does not really matter if it's 10 or 12, because in that time you might need a new one anyway to support your new parts with compatible connectors.
TLDR - PRIME unit came with low quality cables Seasonic was getting from 3rd party suppliers, that would loose connection after just a couple plug in cycles. Coil whine worse then any GPU I've ever heard and the fan started to rattle. All this in just 6 months of use.
but for example, top quality brand super flower that is oem for evga and some other premium brands, gives only 5 to 7 years.
also xfx that is basically made by seasonic has just 7 years.
and still whole 12 years is unique by seasonic for quite long time.
The reason this is making the news is the Vertex series is only their gold rated, which has historically come with a 10yr. Bumping it to 12yr is essentially saying they have the same confidence in their gold rated units as their titanium. They're putting the competition on notice.
Next, they need to make them affordable again!
It's unfortunate that you had a poor experience with their support staff.
Mine was the exact opposite. Top notch from start to finish. Had my new unit within a week. Popped it in my clients build and its been bullet proof since.
Because of how painfree that experience was with their tech support, I'll obviously continue to use their gear in my builds.
Their newest supplies that launched this year with 12VHPWR connectors have only 3-year warranties...not sure they're bad supplies, but I get the feeling EVGA just may not be around longer than that.
AFAIK the only part that can go wrong are the capacitors?
Dirty power & power spikes can make a number of other parts fail too.
Its a phanteks revolt x 1200 watt unit that is designed by phanteks but manufacturer by seasonic and has as well 12 year warranty. It literally stand with big letters on the box it comes in.
I have two of these units. One as a backup and one in use. Its because i have a dual system powered by one psu. If this psu blows up and i Cant get a new one. It will render my system only half usable as this is the only psu i know that can power two pc's at the same time. So i took the safe way and got two so i do not stand in the future with a bad psu that no longer are on sale.
In short. I can hardly believe that they dont give this long warranty with out stand by on there products. If they have to replace them later down the road, it can be a Exspensive mistake.