Friday, July 26th 2024
Intel Will Not Recall Failing 13th and 14th Gen CPUs
It's official, Intel will not issue a recall for its failing 13th and 14th gen CPUs, despite the problem being much bigger than initially thought. The company was approached by The Verge and the answers to the questions asked, are not looking great. First of all, it appears that at least all 65 W or higher base power Intel 13th and 14th gen CPUs are affected—regardless of SKU and lettering—by the so-called elevated Voltage issue. To be clear, it doesn't mean all these CPUs will start to fail and Intel claims that its microcode update will solve the issue for CPUs that haven't shown any signs of stability issues. However, Intel is not promising that the microcode update will solve the stability issues of CPUs that are experiencing problems, but rather state that "It is possible the patch will provide some instability improvements", but it's asking those with stability issues to contact customer support. The patch is on the other hand expected to solve it for new CPUs, but that doesn't help those that are already experiencing stability issues.
Intel does appear to be swapping out degraded chips, but there's no guarantee that the replacement CPUs will come with the microcode update installed, as Intel is only starting to apply it to products that are currently being produced. The company has also asked all of its OEM partners to apply the update before shipping out new products, but this isn't likely to happen until sometime in early to mid-August according to Intel. It's also unclear when BIOS/UEFI updates will be available for end users from the motherboard manufacturers, since this is the only way to install the microcode update as a consumer. Intel has not gone on record to say if it'll extend the warranty of the affected products, nor did the company provide any details about what kind of information consumers have to provide to their customer support to be able to RMA a faulty CPU. Intel will not halt sales of the affected CPUs either, which means that if you're planning to or are in the middle of building a system using said CPUs, you might want to wait with using it, until a BIOS/UEFI with the microcode update in it, is available for your motherboard. There are more details over at The Verge for those that want to read the full questions and answers, but it's clear that Intel isn't considering the issue as anything more than a regular support issue at this point in time.
Source:
The Verge
Intel does appear to be swapping out degraded chips, but there's no guarantee that the replacement CPUs will come with the microcode update installed, as Intel is only starting to apply it to products that are currently being produced. The company has also asked all of its OEM partners to apply the update before shipping out new products, but this isn't likely to happen until sometime in early to mid-August according to Intel. It's also unclear when BIOS/UEFI updates will be available for end users from the motherboard manufacturers, since this is the only way to install the microcode update as a consumer. Intel has not gone on record to say if it'll extend the warranty of the affected products, nor did the company provide any details about what kind of information consumers have to provide to their customer support to be able to RMA a faulty CPU. Intel will not halt sales of the affected CPUs either, which means that if you're planning to or are in the middle of building a system using said CPUs, you might want to wait with using it, until a BIOS/UEFI with the microcode update in it, is available for your motherboard. There are more details over at The Verge for those that want to read the full questions and answers, but it's clear that Intel isn't considering the issue as anything more than a regular support issue at this point in time.
280 Comments on Intel Will Not Recall Failing 13th and 14th Gen CPUs
However I think it's pointless to separate what people prefer into a "camp". I can see if someone might prefer Intel, although buying from one brand doesn't mean someone is in a "camp" defending that brand.
I don't have a preference for a brand, although seeing how terribly Intel has been handling these issues, and I've lost a lot of trust for Intel since they haven't been very clear with their answers especially with the lack of affected batch numbers and they've been denying RMA's, so I'll stick with AMD as they have more reliable products.
Also seeing Intel go down as a chipmaker is less of an issue now that there's Qualcomm joining in and maybe ARM as a whole would potentially compete against AMD. In the GPU space however, it will again be Nvidia vs AMD, the latter of which has not been the best performer since the old days where it was still called ATI.
videocardz.com/newz/intel-says-raptor-lake-microcode-update-will-not-affect-overclocking-and-performance-new-arrow-lake-battlemage-updates
Microcode 0x129 is already getting pushed out through BIOS updates by various board manufacturers, so it won't take long until we find out the thruth. However, provided the ring bus burning problem is a Raptor Cove design flaw, microcode update can help mitigate this problem only by lowering voltages. That means lower clocks or even more unstable chips. The real solution to ringbus problem would be using a separate rail to power up the ringbus at lower voltage than the cores operate at. Such physical intervention is, of course, impossible with microcode update.
community.intel.com/t5/Processors/Microcode-0x129-Update-for-Intel-Core-13th-and-14th-Gen-Desktop/td-p/1622129
Good luck!;):rolleyes::DI've got the BIOS update via WU on client PC with other updates.. then Shitdows decided it's time to reboot and f..d up the MB. Needed to RMA the sh.t. Yeah, I love HW updates via WU, def!:peace:
Currently running a 14700KF faulty (formerly 13700F faulty), 32gb of ddr4, z790 msi board, rx6700xt (Intel, pls pay for the cost of my upgrading to a new platform, eg arrow lake or ryzen9000.
I rather have my Intel 14KS over the Intel 285K my opinion.
Just upgraded last year from my 5 years old Intel 9KS on Z390 to Intel 14KS on Z790 Refresh. Both are solid performance with no issues. Both Cooled By EK.
I couldn't imaginen having these problems people reporting, Intel Warranty should cover any bad issues from their bad Microcode updates!
With Intel 20A RibbonFET with PowerVia broken and their last chance with Intel 18A or their done!
Intel Arrow Lake is garbage! No Microcode can fix bad "LGA 1851" socket platform just as bad as "LGA 1200" socket platform. (10, 11, & Core Ultra)
Intel Xeon 6 processor family on Intel 3 is doing very well keeping the company moving forward.
Cheers
Hmm... LGA 1200 had broken PCIe 4.0 and was stuck on 14nm++ as "Intel 10nm" was broken! Fact!
As for LGA 1851.....as "Intel 20A RibbonFET" is broken! Fact!
Can't get around facts....I upgraded from 9900KS to 14900KS missed Intel Fiascos.
If Intel doesn't get their Intel 18A working they are doomed.
Means my next-gen would probably be Nvidia Vera CPU move over x86 64
Cheers
Thank you!
I wonder how many people trying to take advantage of Intel Warranty policy's? There's no way to prove between a bad overclock or the bad Intel Microcode?
I hope Intel Warrantys all real Microcode problems! If they don't want people to jump ship "to late" Intel is 100% responsible Bricking PCs because of bad Microcode own up to your customers!
Cheers
You're Welcome.I've sold a couple thousand 13th & 14th gen Intel CPU's since they were released, less than 20 have come back(and yes I replaced all of them without question). While that problem was something to be taken seriously, it was blown WAY out of proportion.
That said, please take your trollish, meritless nonsense somewhere else.
Cheers
Stop the insulting, bickering/arguing with other members.
And, stop reporting other members and then go right back and stir up the drama.... you will receive a warning for that behavior.