Friday, July 26th 2024
Intel Will Not Recall Failing 13th and 14th Gen CPUs
It's official, Intel will not issue a recall for its failing 13th and 14th gen CPUs, despite the problem being much bigger than initially thought. The company was approached by The Verge and the answers to the questions asked, are not looking great. First of all, it appears that at least all 65 W or higher base power Intel 13th and 14th gen CPUs are affected—regardless of SKU and lettering—by the so-called elevated Voltage issue. To be clear, it doesn't mean all these CPUs will start to fail and Intel claims that its microcode update will solve the issue for CPUs that haven't shown any signs of stability issues. However, Intel is not promising that the microcode update will solve the stability issues of CPUs that are experiencing problems, but rather state that "It is possible the patch will provide some instability improvements", but it's asking those with stability issues to contact customer support. The patch is on the other hand expected to solve it for new CPUs, but that doesn't help those that are already experiencing stability issues.
Intel does appear to be swapping out degraded chips, but there's no guarantee that the replacement CPUs will come with the microcode update installed, as Intel is only starting to apply it to products that are currently being produced. The company has also asked all of its OEM partners to apply the update before shipping out new products, but this isn't likely to happen until sometime in early to mid-August according to Intel. It's also unclear when BIOS/UEFI updates will be available for end users from the motherboard manufacturers, since this is the only way to install the microcode update as a consumer. Intel has not gone on record to say if it'll extend the warranty of the affected products, nor did the company provide any details about what kind of information consumers have to provide to their customer support to be able to RMA a faulty CPU. Intel will not halt sales of the affected CPUs either, which means that if you're planning to or are in the middle of building a system using said CPUs, you might want to wait with using it, until a BIOS/UEFI with the microcode update in it, is available for your motherboard. There are more details over at The Verge for those that want to read the full questions and answers, but it's clear that Intel isn't considering the issue as anything more than a regular support issue at this point in time.
Source:
The Verge
Intel does appear to be swapping out degraded chips, but there's no guarantee that the replacement CPUs will come with the microcode update installed, as Intel is only starting to apply it to products that are currently being produced. The company has also asked all of its OEM partners to apply the update before shipping out new products, but this isn't likely to happen until sometime in early to mid-August according to Intel. It's also unclear when BIOS/UEFI updates will be available for end users from the motherboard manufacturers, since this is the only way to install the microcode update as a consumer. Intel has not gone on record to say if it'll extend the warranty of the affected products, nor did the company provide any details about what kind of information consumers have to provide to their customer support to be able to RMA a faulty CPU. Intel will not halt sales of the affected CPUs either, which means that if you're planning to or are in the middle of building a system using said CPUs, you might want to wait with using it, until a BIOS/UEFI with the microcode update in it, is available for your motherboard. There are more details over at The Verge for those that want to read the full questions and answers, but it's clear that Intel isn't considering the issue as anything more than a regular support issue at this point in time.
270 Comments on Intel Will Not Recall Failing 13th and 14th Gen CPUs
That might affect quite a bit more people.
Another thing to note, is that regardless of the "official" claims, i5's are also dying, just not as frequently.
And as a cautionary tale:
Just a few days ago my friend brought over a handful of 13th gen CPUs from his work "to test them out". All were defective, and amongst the bunch at least half were i5-13600K/KF. Apparently their workshop was totally oblivious to the recent Intel news (or were too busy watching tiktok). Basically they bought a bulk lot as "OEM tray" variant for relatively cheap, hoping to build few cheap gaming PCs.... but unfortunately got scammed. All of them were BSODing like crazy, few didn't even POST. Had to look ve-e-e-ery close to find slight signs of use. These were likely RMA writeoffs that made their way to some filthy scammer.
So, guys, be even more super-extra careful while buying used 13/14th gen CPUs.
The prices of 12th gen will go up imo.
By undervolting your doing them a favor.
So much for the sake of its die-hard loyal customers.
AMD have been using this fact to gain market share. Longer platform lives, good architecture decisions - not using power draw to gain benchmark points.
This is just a natural outcome and many of us saw it coming for a long time.
I am not an AMD "fan boy" - I am anti Intel's revolting business practices.
Now, Intel should stop going further astray and improve, or there will be stagnation all over again.
Arctic has set an example for Intel to learn:That's how you win your customers' hearts. That's exactly how.For sure.Yeah, sometimes the bleeding edge of technology leaves you bleeding on the edge of insanity.XD!XD!
They do not want another 7800X3D situation. They cannot afford their shiny new Core Ultra 9 285K (not official naming) to be beaten by the upcoming 9800X3D (with improved V Cache, mind you).
We truly need both of them strong for a thriving CPU market.
Have clarified the original post.
www.techpowerup.com/forums/threads/intel-will-not-recall-failing-13th-and-14th-gen-cpus.324963/post-5297848
Yes, it's insulting, like telling your piece of shit is biohazardy.
BUT Intel started with dev by telling to entire world they don't know how to codde for their CPU correctly, since a few months now. That's some thing that needed vengeance.
Also having shitted CPU while developing on UE-5 could well make the work harder, finally... lost of time... never fixed bugs...
Someone is very very angry at Intel and I can understand them, having to deal for months with problems and bugs in the UE5 engine that in the end weren't problems and bugs of the UE5 engine. I bet people have spend a huge number of work hour and lost many nights of good night sleep to troubleshoot what in the end is Intel's failure.
FTR I mean the broken english in that UE5 engine message :)