Friday, July 26th 2024
Intel Will Not Recall Failing 13th and 14th Gen CPUs
It's official, Intel will not issue a recall for its failing 13th and 14th gen CPUs, despite the problem being much bigger than initially thought. The company was approached by The Verge and the answers to the questions asked, are not looking great. First of all, it appears that at least all 65 W or higher base power Intel 13th and 14th gen CPUs are affected—regardless of SKU and lettering—by the so-called elevated Voltage issue. To be clear, it doesn't mean all these CPUs will start to fail and Intel claims that its microcode update will solve the issue for CPUs that haven't shown any signs of stability issues. However, Intel is not promising that the microcode update will solve the stability issues of CPUs that are experiencing problems, but rather state that "It is possible the patch will provide some instability improvements", but it's asking those with stability issues to contact customer support. The patch is on the other hand expected to solve it for new CPUs, but that doesn't help those that are already experiencing stability issues.
Intel does appear to be swapping out degraded chips, but there's no guarantee that the replacement CPUs will come with the microcode update installed, as Intel is only starting to apply it to products that are currently being produced. The company has also asked all of its OEM partners to apply the update before shipping out new products, but this isn't likely to happen until sometime in early to mid-August according to Intel. It's also unclear when BIOS/UEFI updates will be available for end users from the motherboard manufacturers, since this is the only way to install the microcode update as a consumer. Intel has not gone on record to say if it'll extend the warranty of the affected products, nor did the company provide any details about what kind of information consumers have to provide to their customer support to be able to RMA a faulty CPU. Intel will not halt sales of the affected CPUs either, which means that if you're planning to or are in the middle of building a system using said CPUs, you might want to wait with using it, until a BIOS/UEFI with the microcode update in it, is available for your motherboard. There are more details over at The Verge for those that want to read the full questions and answers, but it's clear that Intel isn't considering the issue as anything more than a regular support issue at this point in time.
Source:
The Verge
Intel does appear to be swapping out degraded chips, but there's no guarantee that the replacement CPUs will come with the microcode update installed, as Intel is only starting to apply it to products that are currently being produced. The company has also asked all of its OEM partners to apply the update before shipping out new products, but this isn't likely to happen until sometime in early to mid-August according to Intel. It's also unclear when BIOS/UEFI updates will be available for end users from the motherboard manufacturers, since this is the only way to install the microcode update as a consumer. Intel has not gone on record to say if it'll extend the warranty of the affected products, nor did the company provide any details about what kind of information consumers have to provide to their customer support to be able to RMA a faulty CPU. Intel will not halt sales of the affected CPUs either, which means that if you're planning to or are in the middle of building a system using said CPUs, you might want to wait with using it, until a BIOS/UEFI with the microcode update in it, is available for your motherboard. There are more details over at The Verge for those that want to read the full questions and answers, but it's clear that Intel isn't considering the issue as anything more than a regular support issue at this point in time.
270 Comments on Intel Will Not Recall Failing 13th and 14th Gen CPUs
I have no doubt the big chiefs at Intel have done the calculations that it's cheaper to burn a few million suckers who bought these chips than to do a recall, but the damage caused by this response is going to be irreparable. Intel will be crowned "AMD salesman of the year" by Q4 this year. Glad I held out on buying a 13th gen mini PC that I was eyeing up for the past few weeks and went with the much cheaper N100 instead.
In efficiency we trust.XD!ARL has yet to be released.XD!
www.techspot.com/news/104010-intel-crashing-cpu-crisis-deepens-more-models-affected.html
Stick to the topic.
Stop the thread cra**ing.
This is a tech site, and, not the comedy club... Post nonsense in GN.
The PSU should be fine given circuit protection and I'm can handle some wattage spikes fine I'm sure, but it still doesn't seem like it should've had wattage spikes well north of 1000w with just a 14700K paired with 140w power limited undervolted GTX980.
Some of that I'm sure was a mixture of poor MB defaults from Asus, but I don't believe it was all attributed to that alone. One thing I didn't see W1zzard test was the transients and wonder what those tests would end up showing relative to other CPU's. It would probably shed a lot of light on the overall situation.
News posts from February 2024 say that Bartlett Lake should be thought of as a kind of an extension of Raptor Lake. It somehow points to me to a fact that the ringbus problem and skipping e-cores on upcoming generation are connected. MLID's source states that Intel was aware of the problem already at Alder Lake, as mentioned in this article. The voltage on the rail was not pushed as far with Alder Lake so it endured and the problem emerged when Intel tried to push the clocks to 6 GHz (and beyond). That'd be plausible theory for i9s and maybe i7s and upper tier i5s. Intel stated that 65W i5s are also affected. Is there any known case of i5-14600 (without K) being instable?
Why would Intel do a recall if there not a problem with hardware at the moment it's all speculation without facts. Somehow bad Micro Code Bios made it into your systems affecting your voltage, now you need your manufacturer August Bios update with the new Intel Micro Code update fix. If I were you and you had a real instability situation I would not use any software that pushes your CPU%, example Prime95 or Benchmark programs Etc could damage your CPU if you didn't know what your doing.
People in the computer world are as bad as the political world unreal. As per-Intel statement as the oxidizing of some 13th gen in Q4 2022 is reserved.
I have no issues with my 14900KS on MSI MEG Z790 ACE MAX motherboard with Bios 7D86vA3 no issues yet!...Cooled By MSI MEG CORELIQUID S360 at the moment.
I'll update from Bios 7D86vA3 to August Bios 7D86vA4 with New Intel Micro Code fix in the coming weeks.
I don't use Beta Bios
I don't use Intel APO software
I don't Auto Overclocking
I don't remove power limits
This bad Micro Code issues thing started about the same time as Intel made APO backwards compatibility support other than 14th gen. All the APO supported CPUs on the list are the same CPUs with possible Micro Code issues.. Just saying...what's the chances??
Cheers
- The most hilariously exclusive and expensive CPU ever released for this socket (and this is coming from another KS owner, one that if you recall, never believed Intel would go forward with a 14th KS at all)
- A revised and updated version of one of the most hilariously exclusive and expensive motherboards ever released, complete with maximum priority BIOS support
- You're running it stock, on default power limits on an extremely expensive AIO, at that point, why even bother, and it's not like I'm doing anything way out of that league myself - this is coming from another fool that bought an Apex Encore to run his own KS on air cooling, and only because my MEG Z690 ACE kicked the bucket
It wasn't the APO thing that broke this, it has been reported to occur for a long time but this caused an accelerated degradation of the CPUs now that the earlier models are about 2 years old and this problem was exacerbated by the fact that 14th gen CPUs simply come from the factory with irresponsible core clocks that push the silicon to the very extreme, this is especially true for the i9-14900KS
We're really not ones to talk about not having problems with such extreme gear, boards with VRMs that are perfectly capable of handling 10 of these CPUs at their limit spec, full tilt, while running such mild settings after all. The simple fact we have such extreme caliber machines will cushion all the problems we've had - if not make our CPUs die out faster if you let them loose. Neither of us did, and neither of our CPUs malfunctioned ;)
Just because you don't have issues doesn't automatically say every single chip must be working as well. Reports of many OEMs with stock mobos and non-K CPUs failing with the same behavior as the hardcore gaming enthusiast. And come on, don't tell me you bought a 14900KS and kept it at base settings without even a mild overclock? Just who are you?? This cpu exist for the sole purpose of getting the highest performance and burning extra cash. a 14900 would be just as fast while burning much less power anyway, but let's stick to the point here, as even a 14900 would degrade itself anyway, and you don't even need an ASUS mobo.
The fact that you just treat people that were having these issues as dumbasses that don't know what they were doing while you are as ignorant if not more about the issue, makes YOU much closer to the political world than any of us. Do your research before throwing assumptions like that. many cases of OEM running stock cpu speeds, stock settings, and memory clocks not even using XMP and instead running lower ddr5 5200 which is already much lower than the norm, and even then they crash just like any unlocked i9. some of them even considering switching to AMD with the ever increasing downtime that cost much more money. 12th gen on the other hand doesn't have nearly as much issues. There's no denying that raptor lake has a big problem.
and how have they been on cpu rma and laptop rma?
www.theverge.com/2024/8/1/24211616/intel-crashing-13th-14th-gen-cpus-warranty-two-more-years
and if I were dell I'd definitly start adding more ryzen systems and if intel throws a fit they need to stand their ground and talk some sense into intel!
If the CEO of Dell sat down and made a video about how bad these CPU's are, and that he does not agree with the nasty way Intel is dealing with the situation, and that the return and failure rates are too high, they'd just say he is incompetent and is being paid by AMD.