Friday, July 21st 2017
Intel Clover Trail-based Systems Won't Receive Creators Update - Ever
We recently covered how users with systems powered by Intel's Clover Trail CPUs were having issues with a "Windows 10 is no longer supported on this PC" error when trying to update their machines to Microsoft's latest Windows 10 Creators Update. The systems in question - built around Intel's Clover Trail Atom processors - are generally low-cost, low-power machines (mainly 2-in-1) released between 2012 and 2015 under Windows 8 and 8.1. These systems were deemed ready to receive Windows 10; however, now it looks as if they won't ever be able to support it.
In our last piece, we wondered if this problem was only temporary; now it seems it's permanent. Microsoft has however announced that Clover Trail-based systems will still receive security updates (just not feature updates) until 2023. The issue seems to lay with Clover Trail's integrated GPU drivers; Clover Trail Atoms use GPU technology licensed from Imagination Technologies. Ars Technica's Peter Bright says that "Imagination appears unwilling, and Intel appears unable, to update the GPU drivers to meet the demands of the Creators Update. So systems built with such hardware will never be upgradable beyond the Anniversary Update."The question, however, is that while the Anniversary Edition includes Microsoft's LTSB (Long-Term Servicing Branch version) which enables these security update fixes in the long term, the Creator's Update doesn't - its support is strictly limited to 18 months post update. What will happen if some machines that were recently upgraded to the Creator's Update fail to support Microsoft's Windows 10 Fall Update? Will they stop being supported and receive neither feature nor security updates after 18 months have passed? Hardware obsolescence is a real thing, but it looks as if Microsoft is accelerating the pace at which older hardware ceases being useful - all thanks to Windows 10's "OS as a service" ethos.
Source:
Ars Technica
In our last piece, we wondered if this problem was only temporary; now it seems it's permanent. Microsoft has however announced that Clover Trail-based systems will still receive security updates (just not feature updates) until 2023. The issue seems to lay with Clover Trail's integrated GPU drivers; Clover Trail Atoms use GPU technology licensed from Imagination Technologies. Ars Technica's Peter Bright says that "Imagination appears unwilling, and Intel appears unable, to update the GPU drivers to meet the demands of the Creators Update. So systems built with such hardware will never be upgradable beyond the Anniversary Update."The question, however, is that while the Anniversary Edition includes Microsoft's LTSB (Long-Term Servicing Branch version) which enables these security update fixes in the long term, the Creator's Update doesn't - its support is strictly limited to 18 months post update. What will happen if some machines that were recently upgraded to the Creator's Update fail to support Microsoft's Windows 10 Fall Update? Will they stop being supported and receive neither feature nor security updates after 18 months have passed? Hardware obsolescence is a real thing, but it looks as if Microsoft is accelerating the pace at which older hardware ceases being useful - all thanks to Windows 10's "OS as a service" ethos.
31 Comments on Intel Clover Trail-based Systems Won't Receive Creators Update - Ever
Edit: I reread the post, seems it's microsoft that deserves this more than Intel.
Somewhat unrelated, but this is also what hinders Android updates in a big way: phones are put together from a lot of closed hardware and then suppliers simply refuse to provide new drivers. Manufacturers are forced to buy their new chips, customers get the shaft.
Anyway, instead of having Windows 1, 2, 3 etc. and not finding drivers for the latest Windows version, it seems that now we will have the Windows update 1, 2, 3, 4 etc. and not finding a driver for the latest update. Things changed, but in fact stayed the same.
I don't know if it is Intel here to blame or Imagination. Does Imagination refuse to create drivers even if Intel is paying, or does Intel expect Imagination to create drivers out of it's good heart? What is probably certain is that in this case Microsoft is not to blame. Maybe we will blame them latter when they will exclude CPUs that are much more widespread and with higher performance. For example think in the next update to not support Core2Quad cpus or Phenoms. Windows 7 will stay for a decade more in that case. But in this case they are probably not to blame. They don't write Imagination's drivers, neither we read a press release saying that Microsoft intentionally created incompatibility here. In fact it's not in Microsoft's interest to send machines back to a previous version of Windows.
in this case we are mostly talking about cheap tablets with built in batteries that aint gonna last long anyways.. no big deal and a storm in a teacup..
i just bought a teclast kindow to use as an ebook reader.. dual boot android and the original windows 10 on it.. it cost me £63 quid new with free postage.. 2 gigs of ram and 32 gigs storage.. it comes with a message "this machine is intended to work with the software it comes with"..
it works fine for what i bought it for and the last thing i want is MS messing about with it.. he he..
even off line it nags me about anti virus updates but that is all..
the joke of it is.. the entire machine complete with two operating system cost me less than copy of windows 10 home would.. do i need it updating.. no f-cking way..
trog
ps.. this is the second kindow i have bought.. the built in battery died after a year on the first one and with a lot of messing about i did get it to take the first full windows update.. this one i will leave alone.. the updated versions of windows 10 genuinely aint worth the hassle on these cheapo atom powered machines..
if it aint broke dont fix it.. is a lesson MS needs to learn.. or at least give the user a choice..
Blame PowerVR for making s**tty graphics chips (what, did you expect a GPU used in smartphones would actually have longevity and be properly programmable?), blame Intel for making the terrible decision to use a 3rd party's GPU in their Atom chips (one of the many factors that I'm certain has contributed to killing Atom), but don't blame Microsoft for releasing a specification that poorly-designed hardware cannot conform to.
And honestly... if you bought the cheapest of the cheap Windows tablet that had obsolete hardware specs when it was manufactured, and expected it to actually keep getting updates until 2023 (a decade after the Clover Trail platform was launched)... the only one to blame is you.
These machines are old. We are talking about processors that were released 4-5 years ago, and EOL'd 2 years ago. I don't blame Intel(or Imagination) at all for not wanting to put money into a product to fix a bug in the driver. Plus, these processors are weak. Correct me if I'm wrong, but I think these are 32-bit processors that only support a maximum of 2GB of RAM anyway. They were barely qualified to run Windows 10 as it was. You have to really wonder how many of these machines are even still out in the wild. I don't think that many. They were cheap throw away machines when they were new.
I also don't blame Microsoft either. They have committed to supporting these processors with the current version of Windows 10 security wise through 2023. I don't think there is anything in the Creators update that the few remaining users of these machines will miss. Their machines will continue to function, they will continue to be secure, so I don't see an issue. They don't get the latest Windows features, too bad, they still get Windows 10. Plus, when these machines were bought, they all came with Windows 8/8.1. Windows 8/8.1 has guaranteed support into...you guessed it...2023. So the people are getting exactly what they paid for, and more thanks to the free upgrade to Windows 10 and all the improvements that come with it.
People who bought these computers shouldn't be complaining. They bought, literally, the cheapest and weakest computer they could at the time. If the computer is even usable(meaning isn't so slow you just want to throw it against a wall) after 3-4 yerars, they should be ecstatic. And with a very slow Atom processor and only 2GB of RAM, these machines are probably already pretty slow. I'm guessing most are probably being used as little more than a glorified e-reader at this point... I'm pretty sure once the machine fails the update compatibility check it doesn't nag you to update constantly.
On the other hand, I do agree with the rest of your post. People got more than what they payed for. They will just not get more. But it is alarming if 5 years old hardware from companies like Intel, starts seeing less and less long term support. This unfortunate event could give some bad ideas to big companies, about how they can force people to upgrade more often.
Yes it is unfortunate if you are a low income person and this was a big purchase for you, and your only computer. But, like I said, they are still receiving security updates for over 10 years of support until 2023. These computers will be useless by then, they are borderline useless today(I know my Z3735 is pretty damn slow). They won't get the new features, but the computers aren't being rendered non-functional bricks either. Just the fact that the computers continue to work and are secure is all they care about.
Sounds like Imagination is going "why should we put out a new compatible driver?"**
**=provided they are actually able to do so and that their isn't a hardware/OS reason they can't.
And to the point of people saying "can you imagine if you bought a computer and less than 5 years later it wouldn't support the newest OS" I say, remember the transition period from XP to Vista to 7? You could buy a computer in 2006 that wasn't even supported by the already released Vista OS, and that definitely meant it wasn't supported by Windows 7 that came out only 3 years later.
Clover Trail uses PowerVR SGX544 MP2 clocked 300-533 MHz. The highest clock produces a pitiful 34.1 GFLOPS. Intel stopped using PowerVR chips after Atom Z3###. In other words, we're likely to hear support drop for those within a year as well. Atom Z8### series uses Intel Broadwell GPUs that start at 96 GFLOPS, almost three times faster. Source.
TL;DR: No one should shed a tear over Clover Trail.