Friday, March 21st 2025
Owners of GIGABYTE X870E AORUS XTREME AI TOP Boards Report 100 °C+ Chipset Temps
A member of GIGABYTE's gaming subreddit has shared a worrying HWiNFO diagnostics readout accompanied by a simple title: "X870E AORUS XTREME AI TOP Chipset with AMD Ryzen 9 9950X3D—Chipset 2 (xHCI) 109.9 °C." Xabiro's initial post attracted replies that disclosed additional feedback regarding higher than expected temperature measurements. Another member—RyanOCallaghan01—exclaimed in the comments section: "damn. I am having the same problem, Chipset 2 is almost reaching 100 degrees Celcius, and I have not even got a high-powered GPU installed. I have seen your image and starting to suspect mine may be the same." The original poster proceeded to disassemble their thermally-challenged X870E AORUS XTREME AI TOP specimen, and quickly identified the root cause—affecting one of the board design's two daisy-chained Promontory 21 chipsets.
Xabiro described this problem-solving process: "I removed the heat sink and actually the top AMD chipset is not touching the heat sink no matter what I do...I didn't have any GPU installed yet, but I just solved (the temperature problem) yesterday, with thermal paste combined with Thermal Grizzly (TG) KryoSheet, just because I didn't have TG Putty Pro. Now the maximum temperature is 65 °C—also on the bottom one was just changed to TG Kryonaut, and it is under 50 °C. Quite ironically, GIGABYTE recently engaged in some public mocking of a troubled ASUS motherboard feature. Xabiro suspected that the X870E AORUS XTREME AI TOP mainboard's EZ Latch Plus GPU quick release system is preventing good contact between surfaces. They observed that: "the plastic ornament which goes from the PCIe to the release button is too high and the top part of the heat sink stays on it, and just simply cannot touch the chipset die."
RyanOCallaghan01 posted in a new thread, and reported: "seeing high temperature readings on one of the chipsets. It is worth noting that I have got drives installed in the M2B_SB and M2D_SB M.2 slots, which share the same chipset according to the block diagram. Despite this, I still would not expect chipset temperatures to be quite this high (idle at the desktop), which makes me wonder whether this is normal or if it is a sign of a possible assembly issue. I am therefore hoping someone (from GIGABYTE) can give me some insight on this, preferably in the same situation where multiple drives are sharing the same chipset."
Sources:
GIGABYTEGaming Subreddit, Tom's Hardware, GIGABYTE Product Page
Xabiro described this problem-solving process: "I removed the heat sink and actually the top AMD chipset is not touching the heat sink no matter what I do...I didn't have any GPU installed yet, but I just solved (the temperature problem) yesterday, with thermal paste combined with Thermal Grizzly (TG) KryoSheet, just because I didn't have TG Putty Pro. Now the maximum temperature is 65 °C—also on the bottom one was just changed to TG Kryonaut, and it is under 50 °C. Quite ironically, GIGABYTE recently engaged in some public mocking of a troubled ASUS motherboard feature. Xabiro suspected that the X870E AORUS XTREME AI TOP mainboard's EZ Latch Plus GPU quick release system is preventing good contact between surfaces. They observed that: "the plastic ornament which goes from the PCIe to the release button is too high and the top part of the heat sink stays on it, and just simply cannot touch the chipset die."
20 Comments on Owners of GIGABYTE X870E AORUS XTREME AI TOP Boards Report 100 °C+ Chipset Temps
XTREME AI TOP :roll:
Seems like this motherboard heatsink could use copper shim treatment for that heatsink configuration.
gigglebyte.
Is that a fan cable? Just kidding? I assume it is some sort of Light / RGB stuff
That reddit poster seems to have cash. I bought the cheaper Thermalright AM5 CPU Socket replacement. That reddit poster bought the three times more expensive grizzly cpu socket am5 replacement.
822€ mainboard - central europe / a common AM5 mainboard costs from 150€ - 250€ / there are cheaper and more expensive options also of course
source: geizhals.at/gigabyte-x870e-aorus-xtreme-ai-top-a3352440.html
perhaps it was a bad batch?
The latter chipset is significantly hotter than expected and gives me good reason to suspect my situation may be the same as the other poster - I will be checking this out when I get some thermal putty in tomorrow night.
(scooping money with a shovel)
Its like a cascading failure of QC in multiple departments.
In their infinite wisdom they deleted them, so such debacles wouldn’t get spread around.
Especially because it concerns their topline flagship in this product line.
From a consumer point of view it would be the best thing to do.
Realisticly, they probably just issue a new revision of this product with the problem addressed.
What happens with the current revision out in the wild, probably depends on how many are already sold/affected/reported, as it's not being the model that will lead the sales charts considering the price.
But if these are just some isolated cases, it could be a limited batch and they just handle it silently through customer support when getting requests.
Time will tell ;)
:oops: