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In regards to the potential issues relating to Elpida Hyper IC's, OCZ has not yet seen extended failures in the field, and the Elipda Hyper IC's we have used came from earlier batches so we do not yet know if this is the reason why we are not seeing field issues but as a proactive measure based on the latest information from media reviewers like AnandTech we have officially held the use of any Elpida Hyper IC's at this time. Any customers that are seeing issues are encouraged to contact us and we will absolutely take care of all customers with a no questions asked refund or exchange for another OCZ product of equal value, whichever the customer prefers. We want to make sure that our customers have peace of mind and the confidence that we will take care of any and all issues related to modules that utilize Elpida Hyper chips.
b. Family Pack. If you are a "Qualified Family Pack User", you may install one copy of the software marked as "Family Pack" on three computers in your household for use by people who reside there. Those computers are the "licensed computers" and are subject to these license terms. If you do not know whether you are a Qualified Family Pack User, visit go.microsoft.com/fwlink/?Linkid=141399 or contact the Microsoft affiliate serving your country.Today, an American e-tailer started accepting pre-orders for Windows 7 Home Premium Upgrade "Family-Pack" (manufacturer product code GFC-00236). It is priced at US $144.99, a mere $25 more compared to its single-user retail price of $119.99. If this sort of a pricing scheme stays on with the full-version retail pack too, it would sweeten the deal many fold. Three fold to be precise.
We have seen a number of reports across various forums about failures of modules (from Corsair as well as from other memory manufacturers) built with Elpida "Hyper" RAMs. Through lab testing, we have now been able to reproduce similar failures. We are continuing to test to determine the cause of these failures. Note that although a relatively small percentage of "Hyper" ICs appear to be affected, the rate of failure is not acceptable to Corsair or to our customers. Due to these failures, we will no longer sell Hyper-based modules until the issue can be resolved. We have also have asked our retailers to return any modules they currently have on their shelves. Products impacted include TW3X4G1600C6GTF, TR3X6G1866C7GTF, TR3X6G2000C8GTF, TR3X3G2000C7GTF, and TR3X6G2000C7GTF. We are working on enhancing our manufacturing and testing process to be able to offer these parts again as soon as possible. We continue to stand behind these modules 100% with our standard warranty, which can be found here.