Wednesday, October 14th 2020
ASUS Seemingly Drops Support for AMD Ryzen 5000 Series CPUs on X470 Motherboards, the Company Responds
Today there is some quite interesting information circulating the web regarding ASUS and its alleged decision. Going a few months back, AMD released a statement regarding the support for its upcoming Ryzen 5000 series CPUs and said that it should enable compatibility with the last-generation X470 and B450 chipset. That, however, has remained a bit of mystery. The update is baked-in with the BIOS, which every manufacturer, like MSI, ASUS, Gigabyte, etc. provides independently of AMD. So it is a manufacturer-dependant case, where if one vendor chooses not to provide support for 400 series chipsets, many motherboards will not support new CPU generation.
Update Oct 14th: ASUS has reached out to us and said that "ASUS will provide updated BIOS' for the X470 and B450 chipsets based on AMD's current release schedule of new AGESA code in January 2021. This original report was based on incorrect information." This means that the customer support case contained wrong information, and ASUS is going to support 5000 series Ryzen CPUs on 400 series chipsets. Please note that the information below is incorrect.
This represents the case of what seems to be happening with ASUS. In correspondence with ASUS support, a customer asked ASUS if they plan to update a Crosshair VII Hero X470 motherboard with support for AMD's upcoming Ryzen 5000 series CPUs, the company gave a rather negative answer. Here is the quote below:It appears that ASUS recommends users that they upgrade to new motherboards and that there will be no support of AMD's Ryzen 5000 CPU series on 400 series chipset on their motherboards.
Source:
Reddit
Update Oct 14th: ASUS has reached out to us and said that "ASUS will provide updated BIOS' for the X470 and B450 chipsets based on AMD's current release schedule of new AGESA code in January 2021. This original report was based on incorrect information." This means that the customer support case contained wrong information, and ASUS is going to support 5000 series Ryzen CPUs on 400 series chipsets. Please note that the information below is incorrect.
ASUS SupportI am writing this email to provide you an update about your ongoing case. According to our engineers, We have no plans for the Crosshair VII Hero to support the Ryzen 5900X, please purchase Crosshair VIII Hero and any Ass (*ASUS) B550 motherboard that will support Ryzen 5900X and 5000 series processors.You can check out the full Reddit thread here.
159 Comments on ASUS Seemingly Drops Support for AMD Ryzen 5000 Series CPUs on X470 Motherboards, the Company Responds
Your mistake is thinking I said EPROM, but no EEPROM is the umbrella term for most flash and is the specific term that both MSI and Asrock use in their BIOS specifications listings.
Also, it did come from Reddit to start with, which as we know is the bastion of **** opinions and facts. Not sure how this story got as big as it did. Slap on wrist TPU for not checking this, slow news day was it?
I do have to wonder at the 'toys thrown out of the pram' by some posters. It's like the end of the world... without first checking whether it actually is.
well. shit.
translate.google.com/translate?sl=de&tl=en&u=https%3A%2F%2Fwww.computerbase.de%2F2020-10%2Fasus-ryzen-5000-kein-zen-3-support-x470-b450%2F
This is good news.
I'm surprised a first line support agent, (who may not even be employed by Asus) was used as a trusted source to begin with
Asus made it clear to ComputerBase: Support is coming
In this case, the ComputerBase editorial team did not blindly accept the news due to its explosive nature and continued to fuel a possible shit storm, but instead consulted with the manufacturer. Asus Germany, in turn, reacted immediately and asked the headquarters in Taiwan again whether anything had changed in the previous plans. The answer: no. Asus, support for Zen 3 on X470 and B450 will also be available from Asus.
The support employee gave incorrect information in this case. This is not the first time, also regarding AMD mainboards there was a similar case at MSI a year ago with the following shit storm.
What I think has happened is that one division of ASUS said something the ASUS parent company did not commit too. We'll see what happens. The B450 is an upper range chipset and there is no reason it should not support the new CPU's.